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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • So friendly, nothing too much

    Sarah Pollock 27 Apr 2019

    Stayed Apr 2019

    Sam and Sophia were great hosts. So flexible and easy going. Nothing was too much and coped with our sense of humour... Food great. Great team work

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    Val d'Isère
    ,
    Chalet Davos
  • Enlightening

    Alex robinson 27 Apr 2019

    Stayed Apr 2019
    Sophia and Sam were absolutely amazing from the small to the big details. We were exceptionally looked after and the chalet is in the best location. Many thanks to all at VIP.
    Read more…

    Val d'Isère
    ,
    Chalet Davos
  • It's all about the food!

    Stephen Pepperell 27 Apr 2019

    Stayed Apr 2019

    Fabulous host. Superbly accommodating. Nothing was too much trouble. Great with our daughter too. Nanny made our week so much easier. Freya loved the activities with Emma, and her company. Biggest thank you to Charlie, the best chalet host. And "kitchen man" according to our 3 year old. Food was just awesome. Particularly liked beetroot bourgignon and pork medallions.

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    Val d'Isère
  • Wonderful family holiday!

    Louise C 25 Apr 2019

    Stayed Apr 2019

    Our son wanted to give Pippa & Hugh 1 million stars, which pretty much sums them both up! They were incredible hosts and their food was delicious and beautifully presented. Nothing was too much trouble and they went above and beyond to make sure we all had a truly wonderful holiday. As for Refuge Boua we could not have asked for a better chalet location, unbelievably convenient to get tired kids back after skiing! Lovely rooms & cosy lounge. Thank you Pippa & Hugh and the whole Meribel team. Great memories.....

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    Meribel
    ,
    Refuge Boua
  • Fantastic week one to remember

    Pauline C 23 Apr 2019

    Stayed Apr 2019

    The hotel was lovely, great location and all the staff were attentive, friendly and committed to providing an excellent service to the guests. The transfers were well organised and it was an added bonus having our luggage taken to the room. The room was spacious with plenty of storage space. The food and company all good and added to the overall holiday. It was great to ski with Graham Bell and Cat Weakley, and the guiding provided by Sam and Dan equally made this week so special. Thanks all and we’ll see you hopefully next year.

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    Lech
    ,
    Hotel Theodul
  • Fabulous Holiday

    B J 23 Apr 2019

    Stayed Apr 2019

    It was our first time skiing with VIP. Thoroughly enjoyed our week in Theodul Hotel. Lovely rooms with plenty of wardrobe space. Tea brought to our room every morning before breakfast. Cooked breakfasts were excellent, as was the three course dinners. Afternoon tea provided with lovely homemade cakes and biscuits. Tea and coffee facilities available all day, as was the bowl of fresh fruit. The staff were extremely helpful and nothing was too much trouble. We were on the Telegraph Ski week with Graham Bell as our guide. Cat was there from the Telegraph and made our ski week such fun and entertaining. We elected to join the "social" table for breakfast and dinner, and made friends with many people and got to know them as we were skiing with them too. All in all it was one of the most memorable ski holidays in our 40 years of ski holidays

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    Lech
    ,
    Hotel Theodul
  • Mulberry Suite

    ross stuart 23 Apr 2019

    Stayed Apr 2019
    Good quality accommodation right in the centre of Val D'Isere. A good lounge area on the ground serving beers, coffee etc all day for free. A short walk to the Solaise lift, about 5 mins, made this quite convenient. The chalet host Imogen was exceptional, nothing was too much trouble and she cooked an excellent evening meal. The only real problem I had was the noise from Dick's Tea Bar which started around midnight and continued to about 3 pm. Unfortunately the room looked out towards the bar and the noise kept me awake for most of the night, even with the window closed
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    Val d'Isère
  • Altitude Lodge

    Rebecca El-Mahraoui 22 Apr 2019

    Stayed Mar 2019

    It was lovely from the minute we arrived at the airport. Transfer to Les Gets was very easy and an array of beautiful afternoon cakes and tea greeted us. The staff continued to do everything and more to make us feel special, so thank you to everyone. The food really is as good as they advertise on the video. It was fantastic last year and fantastic again this year. Plenty of choice as well. A slight shock for us as we went to unpack, we realised we had not picked up one of our bags from baggage collection. Andy the resort manager and Katie the chef, stepped in straight away. Having made many calls when they must have had other things to do that afternoon, they informed us that they would drive to the airport and collect our luggage the next morning. This was in their own time, their free time and they didn't once complain the whole week about it. We really appreciated what they did, as really it would have ruined the start of our holiday. So thank you Katie and Andy. You went above and beyond!

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  • Fab skiing holiday!!

    Emma Dabinett 22 Apr 2019

    Stayed Apr 2019
    We had a super ski holiday, VIP looked after us very well, with seamless transfers & concierge service, and Lottie & Emily were brilliant hosts in chalet muscat, providing delicious meals & tidying our rooms for us each day. Nanny Lorna was amazing with our kids too, keeping them busy & happy.
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    Val d'Isère
    ,
    Bellevarde Lodge Muscat
  • 1st time in La Plagne

    R S 22 Apr 2019

    Stayed Apr 2019
    We have travelled with VIP Ski many times bit this was our first time in La Plagne and the holiday lived up to expectations. The chalet is very comfortable and spacious for six guests and is in a fantastic location at the heart of Plagne Centre which means you have great views of the mountains and quick and easy access to the lifts and ski school - particularly important when you're travelling with young children. As to be expected in April snow conditions were quite slushy in the afternoons but overall it was holding up well and Plagne Centre seemed to be better than the other villages within the resort. As always the VIP Ski staff were excellent. Ben (chalet host) went about his role in a very relaxed and friendly manner and was not at all phased by the obscure questions he was asked by the children. He kept the chalet spotlessly clean and produced consistently good meals and cakes. His knowledge of the ski area was very good and he was able to offer tips on the best routes to take - overall an excellent host. We were travelling with two non-skiers and Ben (resort manager) and Molly both went out of their way to ensure they were well catered for by suggesting walking routes and other activities going on within the resort. This ensured they did not feel ignored. We won't hesitate about booking with VIP Ski again.
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    La Plagne
    ,
    Summit View, Como Suite