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Please contact Louise, Jonnie, Andy, Katie, Libby or Ben if you have any questions. 

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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • March 20

    Timothy Taylor 14 Mar 2020

    Stayed Mar 2020
    Charming & attentive hosts. Chalet location good, quiet location.
    Read more…
    Val d'Isère,
    Bellevarde Lodge Merlot
  • Fantastic week with VIP at Lech

    Roger Howell 14 Mar 2020

    Stayed Mar 2020
    Nice resort, good restaurants and bars, big beautiful ski area, excellent chalet hotel. What really made the difference was the whole experience at the chalet hotel. Friendly, helpful staff who were great fun; excellent service; warm welcome; very good food, so thanks to all the kitchen staff with a special mention to Freya for the gorgeous cakes and biscuits; tea in bed every morning; sauna/ hammam/ wellness suite; excellent ski guiding, for which special thanks to Will Pyle; and much more. Particular thanks for special help and general niceness/ hard work/ going the extra mile to Guillaume; Katie; Sophie; Sean; and Alex. And to be fair, to the rest of the staff, all of whom were great.
    Read more…
    Lech,
    Hotel Theodul
  • Five go to Val D'Isere

    Clive Seagers 14 Mar 2020

    Stayed Mar 2020
    We were well looked after by Abbie & Will for our week. Weather was good 4 out of 6 days, so better than most years. Chalet was clean & tidy and food good and they catered well for any of our special needs.
    Read more…
    Val d'Isère,
    Bellevarde Lodge Muscat
  • A last haven of tranquility amongst global turmoil!

    Charlier Family 14 Mar 2020

    Stayed Mar 2020
    A last minute switch to an earlier week in March after a Virus-That-Shall-Not-Be-Named enforced change in school holidays meant our travel arrangements were hastily rearranged; but as soon as we arrived Andii and Ewan made us feel welcomed and at ease. Their relaxed but attentive approach was greatly appreciated. A fantastic week then followed with a succession of near perfect blue sky powder days supported by the ever-comforting and infamous VIP hospitality. May turn out to have been the last week of the ski season too - if so if was a corker.
    Read more…
    Val d'Isère,
    La Petite Ferme
  • Julie's view

    Julie Timpson 14 Mar 2020

    Stayed Mar 2020
    I have never been to Val d'isere and the skiing, weather and whole experience was amazing. The chalet provided all the comfort I needed. We were fortunate to have great chalet guests so made friends and had a great week as a bunch of friends. Alfie and Toby were lovely hosts. I have teenage sons and I thoroughly enjoyed them as hosts. They were appropriately friendly and discreet. Sad to be leaving...we wanted to come back in 2 weeks but the resort shuts tonight! A holiday to remember!
    Read more…
    Val d'Isère,
    Bellevarde Lodge Merlot
  • Fabulous week

    Hannah & Raf L 14 Mar 2020

    Stayed Mar 2020
    Amazing chalet (loved the hot tub!), and wonderful hosts in Abi and Will - always smiling and happy and feeding us lots of scrumptious food and drink. Fantastic chefs - you will definitely not go home hungry! Everything was really well run from booking to the last day, thank you! It really felt that we were VIP!
    Read more…
    Val d'Isère,
    Bellevarde Lodge Muscat
  • Fantastic Week

    Kevin Wildman 14 Mar 2020

    Stayed Mar 2020
    The Alaska Team did an excellent job! Great holiday, great memories.
    Read more…
    Morzine,
    Chalet Alaska
  • Merlot Chalet

    Andy Jones 14 Mar 2020

    Stayed Mar 2020
    An excellent week in the care of Toby and Alfie. They have run an efficient and effective chalet throughout and always with a smile. They have gone the extra mile when asked always seeking to make our holiday enjoyable. With staff like this I would definitely consider VIP for further skiing holidays
    Read more…
    Val d'Isère,
    Bellevarde Lodge Merlot
  • Fantastic as multiple repeat VIP customers

    Stuart Wade 14 Mar 2020

    Stayed Mar 2020
    We have all had a brilliant week at Chalet Leman and the legendary Sam our host was wonderful, nothing too much trouble and we were so well fed. Chalet was in a great position on top floor, quiet, panamamic views across all the front pistes and easy access , ski in ski out. The front balcony was in sun all day. VIP are so well organised from airport to resort and back home, thank you Ella and everyone for smooth service and for looking after us Our Resort Manager, so professional through and through. We will be back, carry on building fantastic chalets VIP!
    Read more…
    La Plagne,
    Summit View, Leman Suite
  • Happy guests!

    Anne Norbury 14 Mar 2020

    Stayed Mar 2020
    An amazing week in Club Alaska - we have been so well looked after by James, Scott and Will. Nothing was too much trouble and they did everything to ensure that the whole week ran smoothly. Our chef, Lee, produced fantastic canapes and three course meals each evening (favourites were the pork tenderloin and beef tagliata). All the VIP staff we encountered were a credit to the company and we would thoroughly recommend holidays with them. Thank you!
    Read more…
    Morzine,
    Chalet Alaska

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