Bear Lodge

A memorable short break where we have been looked after as true VIPs! Charlotte, Ben, Jesse and their teams offered outstanding customer service throughout our stay. The Bear Lodge experience was perfect! The facilities are all so convenient, well kept and the attention to detail is spot on. The food was fabulous everyday and the special cake for our sons birthday was amazing. From the moment you arrive at 1950 the VIP staff go above and beyond. Congratulations should go to the management team here who have clearly worked very hard through a difficult season to produce an exceptional holiday experience that we will remember for a long time! Thank you.

The resort was a really amazing place. Our favourite slope was the border cross. The hotel had amazing food. My favourite food was green pesto spaghetti. I was pleased how easy it was to access the ski slopes and lifts directly from the hotel’s ski room door. Eddy, 9 years old

I had an amazing holiday. I went in February half term and throughly enjoyed my stay. It exceed my expectations. The staff where lovely especially Anna, Gussie and Leah. The food was delicious (recommend the pancakes in the morning). After my delicious 3 course meal I loved going to the bar and playing a game of snooker. The Lodge it self was amazing with a pool, sauna, steam room, cinema etc. everything you need. It is modern but also traditional with amazing rooms that I wish was my bedroom. The lodge is as close as you can get to the slope, when they say ski in and ski out they mean it quite literally. There is a lovely town just a few minutes walk away with bars and restaurants. I would definitely recommend Bear Lodge and had many experiences with VIP SkI and never had a bad experience. All the staff are lovely, food always sensational and chalets beautiful. Have nothing bad to say about it as it is amazing!

VIP back to what they do best ! Bear lodge is the best ski in ski out venue we have ever stayed. Having the ski rental onsite was also a definite plus. The food was amazing every day and plenty of choice with excellent wines. All the staff were very friendly, helpful and trying to give a chalet vibe to a hotel. Unfortunately our week was the second week of UK half term and there was a massive group of 29 with 19 children. This was not VIPs fault but it did affect the experience for many guests as at times the hotel felt like a school playground. However VIP did their best by for example ring fencing an area of the restaurant for the large party and having a ‘ quiet time ‘ in the wellness centre. Half term also meant the resort was busy but it is large and if you pick your times and posted you can avoid the worse queues Being new the bear lodge had a few teething problems: lifts breaking down, showers not draining, but I’m sure these will be rectified in future seasons. We will be back - but not at half term !!

The location is excellent, although noisy when the piste bashers work very late at night. The staff were excellent. Friendly, happy to engage in conversation and to offer help on any problems with the rooms etc. The shower in room 312 leaked badly, towels were provided to dam the flow, but were not the complete answer. The food was pretty average at the start of the week but improved by midweek. It wasn't the standard of food expected from VIP. The wine selection was excellent, much improved from past stays in VIP chalets. The separation between the dining room and bar was puzzling. Overall a good location, a good standard of accommodation, excellent staff and satisfactory food.

Thank you for taking the time to feed back on your recent stay Edward. I am sorry to hear of the maintenance issues that you suffered during your stay and that the catering did not meet your expectations. Rest assured that we are fixing the shower and have spoken to the chef. We appreciate your honest feedback and are working hard to ensure this is not repeated for future guests. Nici