From the moment we landed at Geneva Airport, our experience with VIP Ski was seamless and truly five-star. Their friendly and professional staff were there to greet us, assist with our luggage, and ensure a smooth transfer. The coach journey was extremely comfortable, complete with toilet facilities, making the ride effortless after our flight.
Upon arrival at Bear Lodge, we were warmly welcomed by the reception team, setting the tone for the outstanding hospitality that followed. A dedicated staff member took care of our bags and ensured they were brought directly to our room—just one example of the impeccable service we received throughout our stay.
The accommodations were spotlessly clean, well-designed, and incredibly comfortable. Every detail of the lodge seemed thoughtfully considered, from the assigned ski lockers to the convenient 24-hour coffee and hot chocolate station—a small but delightful luxury to start (or end) the day.
It was such a delight to end our ski day at the spa/pool facilities which had a hot tub, sauna, gammas steam room and pool.
One of the standout aspects of our stay was the dining experience. As a vegan and gluten-free traveler, I often find it challenging to dine in France, but the chefs at Bear Lodge went above and beyond to create unique, flavorful, and beautifully presented meals every evening. Their attention to detail and willingness to accommodate dietary needs was truly impressive!
The service throughout our stay was exceptional. A special mention to Marshall, Alex, Angus, and Ellie, whose warm smiles, engaging conversations, and outstanding attentiveness made our holiday all the more enjoyable.
We booked our trip just 24 hours before departure with little knowledge of what to expect—it was a last-minute family arrangement. What a fantastic surprise it turned out to be!
We have since recommended VIP Ski and Bar Lodge to several friends with children, as their on-site nanny service and ski school were exceptional. Our niece and nephew had an equally fantastic experience, and the evening cinema setup was a lovely touch!
A huge thank you to the VIP Ski team for exceeding our expectations and making our family holiday truly unforgettable!