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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

1 - 10 of 15802

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  • Another marvellous week

    LJ M 01 Apr 2026

    Stayed Mar 2026
    Our chalet host Becca cooked up a storm every day . Her culinary skills were top notch . Our dietary requirements were very well accommodated Thank you Becca The VIP team on site were easy to contact & very helpful when one of our group required medical attention Another great week with VIP
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  • Fantastic

    Kasia & Steve W 01 Apr 2026

    Stayed Mar 2026
    We’ve had a great week in BV1. The chalet was very comfortable and convenient for the slopes. Of course, holidays are made by the hosts and ours were fantastic - many thanks to Jo, Ted and Matt for looking after us.
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  • Superb Service!

    Stef Watkins-Hart 01 Apr 2026

    Stayed Mar 2026
    Fantastic week staying at the Graciosa in the Mont Blanc chalet in La Plagne. Second time to the resort but first stay with VIP. Our hosts Archie and Elloise and floater Cat were awesome. So friendly, polite, accommodating, considerate, chilled and helpful. Catered to every need and nothing was too much trouble. Delicious food and an abundance of it, homemade everything and really good wine included. Also wanted to shout out and thank all the concierge team, especially Finn and Ben who drove us about all week when needed and helped with skis which was so appreciated with small children! Views of the mountain and resort were amazing, piste bashers next to the room was a cool scene but not great for sleep. Neither was the heat level at night or the lift shaft going through the room. Sleep as a parent is so important and these would be our only grumbles. All in all a brilliant holiday from the smart boot room, champagne on arrival and departure, location, concierge service, delicious food and drink and level of guest service - thank you all!
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  • One of my fav weeks of the year!

    Charlie P 01 Apr 2026

    Stayed Mar 2026
    Another great week with VIP Ski with great snow and weather. Eleanor, Cam, Katie and Ed were amazing hosts, we were thoroughly looked after and way too much food (a highlight is El's banana bread!). Loved the new La Plagne building, a great addition.
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  • Incredible ski trip

    Calum O'Grady 30 Mar 2026

    Stayed Mar 2026
    An amazing holiday for our family. The trip was booked very last minute, but the team did an amazing job. The chalet was fantastic, with all the ski support in the building, it made the holiday so easy. The food provided was amazing, and the 3 course meals every night certainly didn’t leave anyone hungry. The child care provided by Lauren and Lauren was incredible! Our daughter loved every day, and enjoyed her first time in the snow so much.
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  • Week of a lifetime

    Lauren Blunsdon 29 Mar 2026

    Stayed Mar 2026
    We’ve just returned after an incredible week. Toby, Liv & Leo were amazing hosts, food, service & vibes were exceptional. Special shoutout to Toby who cooked some of the most amazing food we have ever had. The chalet itself was perfect for a group of friends, worth every penny!
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  • Wonderful experience and fantastic holiday

    Alice Coles 29 Mar 2026

    Stayed Mar 2026
    We had a wonderful week in La Plagne. We were a big group, 6 adults and 5 children so planning for a ski holiday with all the admin, we were expecting it to be hectic. But it was truly as relaxing as it’s possible to be with 5 kids under 5! That was in huge part to our utterly fantastic chalet hosts Eleanor and Cameron. They were brilliant with the kids, really flexible to our needs, including accommodating,Changing the menus to work for the kids, so thoughtful and went above and beyond to make our stay great. And the food was utterly delicious. Also big shout out to Finn on the logistics team, who again went above and beyond to make sure we had what we needed. From the minute he met us on the coach at Geneva he was a total joy, even going out of his way to pick up ice creams for the kids. Last and very much not least. The Nannie’s in the nursery were absolutely outstanding. The kids loved Lauren. The help getting them to/ from ski school made our trip so much less complicated and the activities they prepared for the little and big ones was way more than we expected. It allowed us to enjoy skiing guilt free knowing they were having a fantastic time, with different activities every day. Henry came and asked us if we were willing to film some content. He spent most of the day recording the kids skiing and has made a video that will make it a holiday we’ll never forget. Thanks all!
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  • We had a great time

    Lina Shaker 29 Mar 2026

    Stayed Mar 2026
    We had the best time. The chalet was placed in a perfect location, the staff were so friendly and very accommodating and hospitable. Cameron and Oscar made us great food all week and helped us with anything we asked for. We would definitely come again. Thank you for everything!
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  • Bear lodge VIP feedback

    John Bayne 29 Mar 2026

    Stayed Mar 2026
    Excellent holiday and everything was so convenient and easy. Excellent staff. My double bed was too hard so I had a poor sleep most nights. I would also prefer to eat earlier I.e. 6.30pm
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  • Fantastic week!

    Lizzie Beagley 29 Mar 2026

    Stayed Mar 2026
    Great staff, loved the ski in ski out, very good rooms for a family of 4. Clean and well organised. Service was always brilliant with the concierge. For improvement: More veggies and fruit for children. Washing machine would be amazing. Speed of kids tea variable. Evening Supper food mixed quality. Bear clubs probably better for toddlers than over 5s Extra curricular activities would have been nice for the evening. Shame the Apres party was cancelled
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