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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

1 - 10 of 12021

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  • We just loved it

    Julia Heinrich 01 Sep 2020

    Stayed Aug 2020

    Morzine is one of the most beautiful places for an active summer holiday I know :) The chalet (Kenai) was perfect for our needs and we would definitely recommend it to our friends.

    Read more…
    Summer Alps,
    Chalet Kenai Summer
  • Absolutely Awesome! 5 star service and 5 star chalet in beautiful Morzine!

    Renee Harris 25 Aug 2020

    Stayed Aug 2020

    The Manior is the best chalet in Morzine. It has captivating views and The Manior itself is simply stunning. We booked the whole chalet for our family of 6: 2 adults and 4 children aged 12, 11, 10 and 8. To to say we felt “special” is an understatement! The chef Matt cooked delicious meals and the chalet host, Kirsten was what all top chalet hosts should aspire to be like. The beds are so comfortable and the chalet is super spacious. 6 of us could get lost in it, 20 People would fit very comfortably. There are places to be together and be apart- the rooms themselves are spaces you want to spend time in. The whole holiday was lovely and we couldn’t recommend VIP highly enough! A great company where you always get more than expected. If you have never visited The Alps in summer you really should. Morzine is a special place, very vibrant with lots of amazing restaurants and beautiful lakes and mountain walks. Definitely book a chalet through VIP because they have the best chalets in Morzine. We have been returning with our Family now for 8 years and everytime it gets harder to leave!

    Read more…
    Summer Alps,
    The Manoir Summer
  • Exceptional Service

    Michelle Roberts 24 Aug 2020

    Stayed Jul 2020

    We continue to return with VIP as we love the service, the quality of the chalets and general attitude of all the staff. However, this was without a doubt our best trip and we want to say a huge ‘Thank You’ to Seb and Hannah who went above and beyond to make our trip wonderful. They were consummate professionals, kind and thoughtful to our every need (and such hard work in the heat in masks!), thanks to you both. Michelle & Paul

    Read more…
    Summer Alps,
    The Manoir Summer
  • Wonderful holiday

    Lindsay Dudfield 14 Aug 2020

    Stayed Aug 2020

    Our first summer mountain holiday was not a disappointment. We loved all the resort had to offer and were amazingly well looked after by Hannah and Seb who catered for the needs of two young children, food allergies and were the perfect hosts with their hospitality skills and wonderful local knowledge. The perfect holiday thank you X

    Read more…
    Summer Alps,
    The Manoir Summer
  • Wonderful holiday and hosts!

    Amy Cull 25 Jul 2020

    Stayed Jul 2020

    We literally can’t fault The Manoir, Morzine or our wonderful hosts, Hannah and Seb. Firstly Morzine in the summer is an amazing place to holiday. The Manoir really is spectacular accommodation. The rooms are so luxurious, the hot tub a family favourite, pétanque is great, cinema/ games room is awesome! Most importantly, our hosts Hannah and Seb looked after us brilliantly. They were so professional whilst being so friendly. Our 6 and 8 year old adored them both. The food they cooked was delicious and plentiful. We really had a wonderful holiday and will be back in 2021!

    Read more…
    Summer Alps,
    The Manoir Summer
  • Wonderful holiday

    Anna Cook 09 Jul 2020

    Stayed Jan 2020
    Holiday couldn't have got off to a better start. Good flight, no transfer hitches and hotel was warm and welcoming. Staff were on hand to check us in and deal with luggage. Unfortunately I had an accident on the 1st skiing day, just before lunch. I was looked after like royalty for the rest of the week. Big shout out to K-Marie, Anthony & Hamza who kept my knee iced and brought me tea and cake. Angus runs a great team, they enjoy their work and it shows. Food was great, service was fab and the ride went down a treat too. Well done guys, hope to see you again (without my bionic leg)
    Read more…
    St Christoph,
    Hotel Arlberg
  • In the light of Covid 19 please an I add the following?

    Jill Knight 03 Apr 2020

    Stayed Mar 2020
    The world has changed dramatically since we left ADH on 15th March. We cannot believe how amazingly fortunate we were. Our sympathies go especially to the resort staff whose season was suddenly cut short, to all the bitterly disappointed skiers who now have to wait for next year and to all the VIP office staff who are having to mop up the chaos. Our very best wishes to you all.
    Read more…
    Alpe d'Huez,
    Eden West
  • Amazing FINAL week!

    Jason Rye 21 Mar 2020

    Stayed Mar 2020
    The chalet and boys looking after us were top class! A special mention to Lee and his amazing cooking skills and also Scotty, great levels of customer service, often going out of his way! As far as chalet holidays go, this was my first with VIP and knocks the others out of the water! All the little extras they offer make the holiday that little bit more special... will definitely look to book again next year and I highly recommend the CLUB package
    Read more…
    Morzine,
    Chalet Alaska
  • Fantastic holiday!!

    Claire Sparrowhawk 19 Mar 2020

    Stayed Mar 2020
    My husband and I had a wonderful week in Méribel with our Son and he’s Fiancé. The Chalet was very cosy and so central to all the ski lifts , lessons, bars and restaurants. We were very well looked after by Johno and Tom, who could not do enough to help make our stay extra special, they really could not do enough. The food was delicious. We would highly recommend and will definitely be going back.
    Read more…
    Meribel,
    Refuge Boua
  • VIP Team Deserve Awards!

    Lesley Lee 19 Mar 2020

    Stayed Mar 2020
    Friendly, helpful teams in booking office and in resort made this, our second holiday at the Hotel Theodul, another enjoyable experience.
    Read more…
    Lech,

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