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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Excellent stay

    M Nye 31 Dec 2025

    Stayed Dec 2025
    The chalet was beautiful, the hosts were brilliant and really friendly. Food was great quality, especially cooking for that many people. Everything was excellent. Loved the hot tub, very welcoming after a days skiing! Bar was great and we enjoyed the quiz, concierge always helpful and extremely friendly.
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  • Fantastic Christmas holiday

    Carolyn Trimble 30 Dec 2025

    Stayed Dec 2025
    From booking the holiday with Jess on the phone to discussing food, restaurant bookings and lift passes with Charlie, our whole VIP experience was exceptional even before we arrived. Meeting Will and the team on the coach and then our hosts Eleanor and Evie, we were welcomed into brand new stylish beautiful chalets which made the holiday feel special from the start. Our food was freshly prepared by Eleanor, Evie and Cam, who worked their socks off to make sure we all had the best experience. We were lucky with the snow and the weather and our skiing was blue skies and great atmosphere. The Christmas Pub Quiz was a great ice breaker and was lovely to meet the rest of the team including the amazing Nannie’s! We would definite be back with VIP Met some really lovely families who we hope to keep in touch with. Thank you VIP!
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  • AWESOME

    Bailey Family 30 Dec 2025

    Stayed Dec 2025
    We were a multigenerational family group and had a truly wonderful Christmas with the team in number 8 BV. The chalet was perfect and the pool and spa facilities were hugely popular with the younger members. Matt and Jemima’s cooking was exceptional and they coped amazingly well with Christmas and 2 birthdays! Ella makes the best cup of tea and Daisy and Tom couldn’t have been more kind or helpful. Above all they all joined in our family shenanigans and were so much fun. Thank you, thank you. Hope you’re not still finding penguins…….
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  • Fantastic service!

    Emma Dawson 30 Dec 2025

    Stayed Dec 2025
    We had the most amazing holiday in Avoriaz, Chalet Kipnuk. Scarlett, our host, was fantastic - professional, friendly and the most amazing chef! The two Adams and everyone else involved with VIP were so helpful and kind. A great team! The chalet had a great outlook, was well placed and the hot tub was a great bonus for tired legs. This is our second holiday with VIP ski and we will definitely be booking again. A Christmas holiday to remember.
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  • The best kind of white Christmas!

    SL SL 29 Dec 2025

    Stayed Dec 2025
    After a hectic Christmas at home last year, we had booked a family ski holiday by the end of January to "get away from it all"! With 3 adult kids and a new son-in-law, we enjoyed fabulous skiing, too much excellent food and plentiful wine from the very good, inclusive, wine list. We have enjoyed Christmas in the Alps before, but this was the first time we opted for a catered chalet. It truly was a relaxing Christmas, and for the time of year, the snow was good. Graciosa has been refurbished to a very high standard, and at 2000m altitude and less than a stone's throw from the slopes, it is easy to be on the first lift, even after making the most of the wine list the night before! Our chalet host was very friendly and capable in the kitchen and he showed a real passion for food. We made a couple of changes to the standard menu options, swapping for a lighter option, and this was produced with competence and flair, even though it was probably only the first time in the season it had been requested. Christmas lunch was delicious and even included home made bread sauce. The design of the building, in apartment style units, meant that we didn't really see other guests, except for a bit in the boot room at each end of the day. One of my concerns was that there would be young kids everywhere but we didn't see or hear them at all. We made use of the free transfer from Geneva. On the way there we had an hour to wait once we had collected our bags, and on the way back, we arrived at Geneva 4 hours before the flight was due to leave, which was annoying. However, I think there has been some chaos at Geneva recently due to the implementation of the new EES biometric passport system, so maybe better to be early than miss the flight. All in all, a very relaxing and enjoyable Christmas ski break.
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  • Bel Sol - Our chalet host; Grace!

    Charlotte Brasington 29 Dec 2025

    Stayed Dec 2025
    Our week staying at Bel Sol was wonderful, made all the better by our amazing chalet host Grace. She was very proactive and attentive, and we enjoyed getting to know her throughout the week. Her food was delicious as well!
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  • Top quality ski holiday with exceptional service

    Trish G 29 Dec 2025

    Stayed Dec 2025
    We spent a week in the new Graciosa chalet complex in La Plagne. The chalet itself was warm and comfortable, and superbly appointed with top quality furnishings and facilities. The week’s menu was absolutely fantastic- varied, delicious and plentiful and served with excellent wine. Most notable, however, was the exceptional service we received. Our chalet hosts (Eleanor, Evie, Cam and Mima) were professional, helpful and great fun too. Nothing was too much trouble for them and they went out of their way to ensure we had everything we needed and any dietary requirements catered for. As a vegetarian I have to praise the superb quality of the alternative menu on offer. All the other staff were equally outstanding. The bartender, Ben was welcoming and friendly and we loved his quiz. Our shuttle drivers Will and Benji were also incredibly helpful and a welcome sight at the end of a long day’s skiing. Without exception all of the staff ensured that we really felt like VIPs during our week in the mountains.
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  • Brilliant Christmas in the Eiger Suite at the new Graciosa

    Elizabeth Jones 29 Dec 2025

    Stayed Dec 2025
    We had a brilliant Christmas stay in the Eiger Suite at VIP Ski’s new Graciosa chalet. As usual with VIP, we were looked after wonderfully from the airport pick up through to the end of our stay. The Eiger Suite itself is comfortable and roomy. Ski in and ski out made life easy, and the boot room was very well set up with water and a coffee machine, which was a really nice touch. The hot tub on the balcony was very welcome at the end of the day, with views straight onto the slopes, and we had a great view of the torchlight descent on Christmas evening. On the chalet hosts’ night off we stayed in, had takeaway pizzas kindly picked up by the concierge and played cards in the bar and lounge. The concierge service was very good, including lifts from the village after après, and all the staff were friendly and accommodating. Our main host Imani, supported by Joe and flexi host Mima, were wonderful and made us feel relaxed and well looked after. Imani is a great cook and we ate very well, with tasty dinners, canapés and cakes. Christmas dinner was particularly enjoyable and, despite the pressure of the day, Imani and Joe handled it calmly and professionally and were lovely company. A great Christmas holiday all round. We hadn’t been to La Plagne for many years and loved the skiing. We hope to return before the end of the season and wouldn’t hesitate to recommend the Graciosa and VIP Ski.
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  • Family Christmas on the snow

    The Joneses 29 Dec 2025

    Stayed Dec 2025
    We have just spent a glorious Christmas week in Umka with our adult children, partners and grandchildren. We had very high hopes for a wonderful family Christmas on the snow however the reality was far beyond our expectations. The accommodation was excellent, the food first class and nothing was too much trouble for the whole VIP SKI team from Louise on the call line to Hannah in resort. Our holiday was made even more magical by our fantastic chalet hosts Eliza, Jack and Maisie. Thank you all so much.
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  • Fantastic

    G B 29 Dec 2025

    Stayed Dec 2025
    We have had a fantastic time - Floss, Sam, Anna and Adam have gone above and beyond to make our holiday wonderful. The chalet was impeccably clean, the food delicious and the team ensured we had everything we could possibly need. The chalet facilities are great and perfectly positioned to ski in and out almost directly to the door. Avoriaz worked brilliantly for a family holiday with children ranging from 6 to 15 years old and a mix of expert to non skiers.
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