Find Chalets
Menu

ENQUIRE NOW

Please contact Louise, Jonnie, Andy, Katie, Libby or Lottie if you have any questions. Email ski@vip-chalets.com or click below.

Enquire and Book Now

Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

1 - 10 of 9967

View all

  • Excellent

    Gillian J 21 Feb 2019

    Stayed Feb 2019
    Snow ideal, great weather, lovely time. Excellent in the chalet, looked after really well. Ideal location for swapping in and out to look after the baby. Quiet as well when you are inside which is good considering it is on one of the main streets.
    Read more…

    Morzine
    ,
    Colibri Uno
  • Super Holiday

    Richard Houston 20 Feb 2019

    Stayed Feb 2019
    With the Little one being ill while we were away it made for a tougher than usual travel expericnce. Luckily when we arrived we were really looked after. In short - I’ve personally been with VIP-Ski many times [10 actually]. Ive had 1 ‘average host’, some good hosts and 1 very good host... but hands down Andy and Katey have been the best VIP hosts I’ve had. Excellent hosts, excellent service, excellent food. They reminded me why I’ve chosen VIP-SKI over other ski operators. Very very impressed with them. Thanks for a truly VIP experience. Brilliant. Rich, Hay and Evalyn
    Read more…

    Les Gets
    ,
    Altitude Lodge
  • VIP Ski just keeps getting better!

    Anne Clarke 20 Feb 2019

    Stayed Jan 2019
    We have been guests of VIP Ski for over 10 years and they never disappoint! Tom, our chalet host, was one of the best - a great cook who took our various dietary requirements in his stride, friendly, helpful, and good company, even timing dinner so we could watch the 6 Nations match! When he fell ill we were impressed by the seamless way VIP filled the gap with the wonderful Abi until Tom could return. The chalet as always was warm, clean and tidy and well stocked with good wines to accompany a well thought out and delicious menu. Great cakes too! The ski hire service was personal and with a delivery and collection service to the chalet, hassle free. Paul, the resort manager, was brilliant and deserves a special mention for his superb service.
    Read more…

    Alpe d'Huez
    ,
    Eden East
  • Another excellent VIP holiday

    Anne Clarke 20 Feb 2019

    Stayed Feb 2019
    We transferred from Eden East in Alpe D'Huez to Chalet Le Manoir for the second week of our VIP stay in the resort. Our bags were transferred while we were out to lunch, so no hassle there. I had mentioned that I wanted to change skis for the second week and this was done by the hire shop at the same time! The chalet is beautiful, large bedrooms with bags of character and storage space, and plenty of balcony space too for catching the late afternoon sun with tea and cake. Our chalet hosts, Abbi and Corinne, were great, always smiling and nothing was ever too much trouble. We were very lucky to enjoy a week of both new snowfall and clear blue skies, and one day found a large contingent of VIP chalet hosts outside the chalet digging us a way to the pistes through feet of snow! We did have a problem with a ski instructor booked through VIP but Paul, the excellent resort manager, immediately sorted it out - brilliant. And finally, a special mention to the VIP guys at the airport who managed, with Paul's in-resort help, to retrieve a passport left at the chalet by one of our guests and get him on the plane against all the odds. Above and beyond - thanks, guys!
    Read more…

    Alpe d'Huez
    ,
    Le Village, Chalet Le Manoir
  • Amazing Arlberg

    russell wright 19 Feb 2019

    Stayed Feb 2019
    This was my second visit to the Theodul in Lech with VIP,having stayed last year towards the end of February. As before the flight and transfer was on time and stress free. The hotel is very comfortable, nice rooms with lots of storage space and good bed and bathroom. food is of a high standard although perhaps the portions could be a little more generous. The best asset VIP has is their staff. Always smiling and friendly and no request is too much trouble. Special thanks to Jess for her fabulous service at meal times and Dan and Eddie for their great guiding. I will probably be back next year.
    Read more…

    Lech
    ,
    Hotel Theodul
  • Beautiful Chalet and great location in Courchevel 1850, some chalet service issues

    Alan Williams 19 Feb 2019

    Stayed Feb 2019
    Amont is a spacious and beautifully decorated chalet adjacent to the BelleCote piste (across a road and up a small incline) so was a perfect base for skiing Courchevel and the 3 valleys. It is good value compared to other accommodation in this prime Courchevel area. As this was a ski holiday these were the main criteria and hence the 4* rating. However, in comparison with previous stays with VIP there were some issues and I trust that this is not a general deterioration in the quality of services provided by VIP. These included the Steam room/Hamman not working, open fire not always lit, wake up drinks not offered and served with reluctance when requested, request to guests to leave bins outside rooms rather than cleaning rooms each day, no replacement of empty toiletries in room, variable food quality and quantity ( cheese board described by another guest as a cheese sliver) (though did improve for last three days), some meals felt rushed so table could be cleared, no afternoon shuttle service available, no ski information or guidance provided, error in ski equipment hire delivered, general resort information and orientation not provided (eg how to get back to the Chalet as any public transport stops at 7pm and its then a walk up the piste or a 25 euro taxi), airport transfer in was by coach to Meribel and then a wait for local transfer to arrive so 45 mins additional time ( was direct to airport on departure), bread provided to cover hosts day off was burnt and uneatable. There are more but that's probably enough ..
    Read more…

    Courchevel
  • VIP all the way

    J R-P 18 Feb 2019

    Stayed Feb 2019
    A first class experience - highly recommended.
    Read more…

    Lech
    ,
    Hotel Theodul
  • Great week in Avoriaz

    Toby Short 18 Feb 2019

    Stayed Feb 2019

    It's all about doing the little things right. Like probably the best organised transfers in the nicest coaches we have ever had. Like Bethan & Kate producing great food and smiling all the time. Like David digging out steps to the chalet before we knew we'd need them. The chalet location is superb and not as remote from the village as you might think. It could do with a few more coat hooks in the individual rooms given there is space. A tip to guests is to consider booking the fondue dinner up at the Igloo on the staff night off as that is one of only two nights it's available.

    Read more…

    Avoriaz
    ,
    Chalet Poudreuse
  • Best location ever

    Sandra Pritchard 18 Feb 2019

    Stayed Feb 2019
    This was a last minute holiday which turned out to be much better than we expected. The location of Altitude Lodge couldn't be better - ski in/ski out was 10/10 - couldn't believe how close we were to the piste. Great for beginners as drag lift and ski school just to the right of the lodge and a four man chair lift a little further on. A great choice of runs for intermediates and experts too. Our room had its own hot tub on a huge terrace which had great views of the pistes. The food prepared by Chef Katie was delicious and plentiful, from the nibbles before dinner to the cheese and coffee afterwards. The wine on offer was very good quality. The staff are all very friendly and helpful and amazingly know the names of all the guests. Les Gets, as a resort, has a lot to offer those who don't ski, but enjoy walking, as there are lots of walking trails. We will definitely consider coming back to Les Gets and Altitude Lodge in particular.
    Read more…

    Les Gets
    ,
    Altitude Lodge
  • Outstanding

    Emily W 18 Feb 2019

    Stayed Feb 2019
    We loved our short break in Lech. The Hotel Theodul is wonderful, the staff were charming and so helpful. The spa was brilliant. The resort is gorgeous. Thank you Eddie for a brilliant day guiding on Friday. My sons and I loved it.
    Read more…

    Lech
    ,
    Hotel Theodul