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Please contact Louise, Jonnie, Andy, Katie, Libby or Ben if you have any questions. 

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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • In the light of Covid 19 please an I add the following?

    Jill Knight 03 Apr 2020

    Stayed Mar 2020
    The world has changed dramatically since we left ADH on 15th March. We cannot believe how amazingly fortunate we were. Our sympathies go especially to the resort staff whose season was suddenly cut short, to all the bitterly disappointed skiers who now have to wait for next year and to all the VIP office staff who are having to mop up the chaos. Our very best wishes to you all.
    Read more…
    Alpe d'Huez,
    Eden West
  • Amazing FINAL week!

    Jason Rye 21 Mar 2020

    Stayed Mar 2020
    The chalet and boys looking after us were top class! A special mention to Lee and his amazing cooking skills and also Scotty, great levels of customer service, often going out of his way! As far as chalet holidays go, this was my first with VIP and knocks the others out of the water! All the little extras they offer make the holiday that little bit more special... will definitely look to book again next year and I highly recommend the CLUB package
    Read more…
    Morzine,
    Chalet Alaska
  • Fantastic holiday!!

    Claire Sparrowhawk 19 Mar 2020

    Stayed Mar 2020
    My husband and I had a wonderful week in Méribel with our Son and he’s Fiancé. The Chalet was very cosy and so central to all the ski lifts , lessons, bars and restaurants. We were very well looked after by Johno and Tom, who could not do enough to help make our stay extra special, they really could not do enough. The food was delicious. We would highly recommend and will definitely be going back.
    Read more…
    Meribel,
    Refuge Boua
  • VIP Team Deserve Awards!

    Lesley Lee 19 Mar 2020

    Stayed Mar 2020
    Friendly, helpful teams in booking office and in resort made this, our second holiday at the Hotel Theodul, another enjoyable experience.
    Read more…
    Lech,
  • Chalet holiday

    Mary Howard 16 Mar 2020

    Stayed Mar 2020
    Best chalet I’ve ever been in and have been doing chalet holidays for 25 years.. our hosts annabel and Toby were excellent. Even on the last day when they had just lost their jobs because of the Coranarvirus , they turned up and gave us a good send off breakfast. VIP also ensured we caught our flight even though it took forever to get down the mountain.
    Read more…
    Val d'Isère,
    Loft 2 Aspen House
  • Great stay

    Katie McGarry 16 Mar 2020

    Stayed Mar 2020
    This was our second time booking with VIP and we will be back! The loft apartment was beautifully furnished and the living space was the perfect place to relax after skiing. Our chalet host Lucy couldn’t do more to look after us and we loved her cooking. Thank you VIP.
    Read more…
    Val d'Isère,
    Loft 3 Aspen House
  • Fantastic experience

    Jill Knight 15 Mar 2020

    Stayed Mar 2020
    All six of us had a wonderful time. We love the mountains and the resort. Our transfer in was faultless and our chalet was superb. All the staff we met were really good at going that little bit further, and Clementine was a superb host for whom nothing was too much trouble. In over thirty years of chalet experience Clementine has been the best chalet host we have ever had. In every aspect VIP has exceeded our expectations, and we have already booked for next year so that we can enjoy your high standards all over again!
    Read more…
    Alpe d'Huez,
    Eden West
  • Fantastic Week!

    Margaret Morgan 15 Mar 2020

    Stayed Mar 2020
    We've had a really brilliant holiday. The staff have been fantastic, and Kirsty especially has allowed us to have a very relaxing week. Her cooking was fabulous and she accommodated our every needs, including that of our 16 month old, who had his own menu and regular entertainment every day! The chalet was perfect for our needs, with a great living space and fantastic location!
    Read more…
    Morzine,
    Valdez Suite
  • The last holiday before Covid 19 closed the resort (and France)!

    Colin Berthoud 15 Mar 2020

    Stayed Mar 2020
    Slightly surreal holiday with Covid 19 panic world wide, but little effect on us. We had to send one of our party back to the US early. Grace was calm in helping travel arrangements. The whole team - Grace, Duncan, and Jemma have been great working to the last minute, despite their imminent early departure. Terrific team. Chalet was great. Pool table brilliant. Cinema room fab. Pool contra flow disappointing, sauna ok but too far from showers and pool. Food mostly excellent but one main course meat gristly.
    Read more…
    Meribel,
    Bellacima Lodge
  • Excellent

    T Kilner 15 Mar 2020

    Stayed Mar 2020
    Had a fantastic week staying in Loft 3, Aspen House. The accommodation is lovely - perfect for a group of 4. Lucy, our chalet girl, couldn’t have done more for us. Her cooking was brilliant and she was a great host. Will definitely be back!
    Read more…
    Val d'Isère,
    Loft 3 Aspen House

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