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Please contact Louise, Jonnie, Andy, Katie, Libby or Lottie if you have any questions. Email ski@vip-chalets.com or click below.

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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

1 - 10 of 10749

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  • Lech & Lauda

    Stefan Pianowski 06 May 2019

    Stayed Apr 2019
    I can honestly say that from check in, to arrival at Hotel Theodul. Everything was well organised and the staff were exemplary. The resort of Lech is stunning and has plenty to offer. The Skiing during our stay was fantastic, with great weather and conditions every day. There are some great shops and Apres bars too. The Hotel is well placed and has some great facilities incl: Outside Heated Pool with a Wave machine and jacuzzi features. As well as a great spa area with various saunas and Steam Room. Which is great for rejuvenation of muscles and relaxation. The food from Breakfast to Dinner was plentiful and delicious, Which also incl Afternoon Cake and drinks. The Social element was great for organising skiing and having a catch up to discuss Days events. Had some great skiing days and can recommend you finish day off with some Apres at Moosewirt, St Anton (Hence Lauda). You may need the free bus to get back though.. Wish the holiday was for 2weeks, We were most impressed and would love to come back March/April 2020. Have a Great Summer at VIP SKI, You work so hard and rest assured we will meet again soon. SP Xx :)
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    Lech
    ,
    Hotel Theodul
  • Fantastic from start to finish, can't believe you are moving.

    George Jarron 02 May 2019

    Stayed Apr 2019

    What an amazing space in Club Aspen. We were a group of 19 aging from 21 to 63 and from start to finish every day VIP hosts looked after everyone. From the hot cooked breakfast every morning, the afternoon tea and cakes, canapé's before dinner and then a 3 course evening meal with the option of a cheese board and to top it all off free beer and a choice of wines we couldn't ask for more. We were looked after by 5 members of the VIP staff which might be down to the fact that it was the last week of the season, but what an excellent service. Looking forward to seeing the new building next season. George J

    Read more…

    Val d'Isère
  • Best skiing trip YET

    callum maslen 29 Apr 2019

    Stayed Feb 2019
    We had the most amazing ski holiday thanks to you guys at VIP and we ought to let you know! To start with the booking process, we received such helpfulness from Louise & Andy, their ability to answer lots of specific questions including the sunlight on rooms, dietary specifics and more was impressive to say the least.. Thank you for all of your help and attentiveness. There was such a warm welcome at the airport from the airport reps and Max on the coach was really friendly offering answers to questions or advice for our weeks stay. (A great touch on the coach transfer was the snacks and water, with a stop halfway - it made the journey feel so much smoother) The welcome arrival in resort made us feel like we made the best possible decision, lots of staff on hand to help and smiley faces from resort managers - After disembarking the coach we didn’t have to worry about our bags, they were delivered directly to our room which we felt was like a weight off our shoulders after the journey. Our Chalet hosts, Gareth Izzy and Anna provided an excellent welcome on first night which was carried throughout the week, they were attentive and personable remembering everybody's names in the chalet and what our favourite wines were. Now the food, wow, where can I start?! Our in chalet chefs Joe and Lewis provided 5* quality, amazing food! They had a great level of flexibility, SO accommodating as I am vegetarian, and nothing was too much trouble. Breakfasts every day were cooked to great portion sizes, afternoon tea was delicious to come back to and dinner was outstanding every evening. (If you weren’t already full there was cheese and chocolates to follow, a very indulgent holiday) The chalet itself was extremely spacious, with a quiet TV room, nice balconies from the lounge facing the sunshine and the cleaning standards were great. There was always tea, coffee and beer available as well as fruit. Downstairs we liked having the ability to chill out with a game of pool or relax in the hot tubs and the concierge and chalet managers were so helpful with questions about the resort and restaurants. The location is perfect, a 7 minute walk at a push with ski boots to the main lifts, the ski hire shop is just downstairs and despite staying on the face of a main road, we couldn’t hear any noise. Our chalet manager Sophie was so kind to assist with booking a massage, which a lovely driver took us up to, plus we were able to use the relaxing spa and pool facilities overlooking the mountains on a rare whiteout day. As you can imagine we were very sad to have been leaving but certainly a 5* holiday with ease from start to finish. Great hosts, chefs, concierge, chalet manager and booking team, second to none! Thank you for the best ski holiday VIP Ski.
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    Val d'Isère
  • New Kid on the Block with VIP

    Timothy Spencer 29 Apr 2019

    Stayed Apr 2019
    This was my first holiday experience with VIP. I found all aspects excellent - it was a last minute booking but the staff in the office were very accommodating. I even received a call from the chalet manager Sophie to see if I had any special requirements a few days before departure. The charted flight with BA to & from Gatwick to Grenoble went very smoothly, the meet & greet + transfers were all very friendly & carried out professionally. The transfer of your luggage to & from the coach to your room was a nice touch. Although the chalet is slightly dated it was very spacious, clean & very comfortable. The quality of the service from our chalet host Leo was first class, very professional & friendly, a credit to VIP. the food & drinks were excellent & plentiful. a nice touch was clean towels mid-week. As a first experience with VIP this holiday has exceeded my expectations, with nothing to fault - congratulations to everybody for making the holiday one of the best skiing trips I have taken, if not the best. It was truly a VIP experience.
    Read more…

    Val d'Isère
  • Great skiing, fantastic hosts, would highly recommend.

    Mark Hilton 28 Apr 2019

    Stayed Apr 2019

    I have been doing chalet holidays for around 10 years. This is up there with the best of them. Lottie and Millie were fantastic hosts. Nothing was too much trouble for them. What a treat that VIP (I guess it's in the name) will pick up or drop off in town between 8am and 8pm...even on the hosts day off!! Makes things so much easier. Well done VIP.

    Read more…

    Val d'Isère
    ,
    Bellevarde Lodge Muscat
  • Very good

    Geik Chew 28 Apr 2019

    Stayed Apr 2019
    Very good. The food was above average. Duck was very salty and I may have got a ssalty patch. Chipped mugs must be thrown away and not used. Otherwise, VIP ski is excellent and Leo deserves the highest praise though he could put on a happier demeanour. I am very satisfied with the quality of VIP ski.
    Read more…

    Val d'Isère
  • Val experience

    Caroline Kinash 28 Apr 2019

    Stayed Apr 2019
    very enjoyable apart from the noise from drunks outside the chalet between 1am and 3am on majority of nights which woke up our baby and me. Chalet host Emma was great and her cooking was excellent TDC lessons were excellent
    Read more…

    Val d'Isère
  • Fantasic last week with great atmosphere

    Mike Bisset 27 Apr 2019

    Stayed Apr 2019
    Great week all the staff were excellent. Chef and food was excellent. Nothing was too difficult for anyone. Loved it.
    Read more…

    Val d'Isère
  • Fantastic holiday

    Guy Clarke 27 Apr 2019

    Stayed Apr 2019
    Fantastic attention to everything we wanted, so helpful and the little things , like ice cream when not on menu and remembering our names! Loved the whole experience with VIP. Great people on site, Anna, Gareth, Issy, Matt and Lewis.
    Read more…

    Val d'Isère
  • Fantastic hosts

    Mike Thomas 27 Apr 2019

    Stayed Apr 2019

    The chalet was was delightful and cozy but it was the chalet hosts that made our stay. They were warm, welcoming and accomodating. The food was delicious! We had a wonderful week. Thank you very much!

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    Val d'Isère
    ,
    The Farmhouse