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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

1 - 10 of 10757

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  • Review

    Sheldon Fagelman 27 Aug 2019

    Stayed Aug 2019
    The chalet and staff were excellent. My only comments would relate to the food. James' starters and deserts were very good. His main courses were ok but the meat was often undercooked and a bit chewy. He would make potatoes and serve these with the mains but with a few leaves as opposed to vegetables which I would have preferred. I am diabetic and asked for berries and cream instead of the sugary deserts. For the first 4 nights I only got raspberries and cream each time with no variety which was a little disappointing The Exec chef cooked for us on Thursday night and he was excellent
    Read more…

    Morzine
    ,
    The Manoir
  • Five star vacation

    Jo McLeod 27 Aug 2019

    Stayed Aug 2019
    Our thanks to the VIP team for making our holiday so special - the booking process was straightforward. And in the resort, James, Alex, Matt and Paul - nothing was too much trouble. The accommodation is stunning and the team went out of their way to help us make the most of our week in Morzine. The only downside - a week wasn't long enough!
    Read more…

    Morzine
    ,
    The Manoir
  • Very Enjoyable Stay

    Roland Jordan 26 Aug 2019

    Stayed Aug 2019

    A summer holiday in the Alps was a first for our family and we really enjoyed it a lot. Chalet Nevada was located centrally in Morzine and was of the highest quality - large, spacious, clean and stylish. The daily cleaning staff were courteous and efficient. What would i change? The balcony was spacious but with the wooden floor having spaces between the planks we regularly found food on our balcony which had dropped from the balcony above. Also at night the next door restaurant had a habit o dumping their used bottles in a trailor at very unsocial hours - as late as 1 am - which had the habit of giving us a rude awakening. Overall however a great holiday and I would do a summer alps hiking experience again.

    Read more…

    Summer Alps
    ,
    Chalet Nevada Summer
  • Perfect!

    Andy Motram 12 Aug 2019

    Stayed Aug 2019

    Delighted with our accommodation and location of Little Lumi, in the centre of town and close to the amenities. The chalet was perfect for our needs and the little extras added were just lovely (wine, tea/coffee etc). Be aware of the parking charges in the under ground car park, they added up as the week went on! Will definitely return.

    Read more…

    Summer Alps
    ,
    Chalet Lumi Summer
  • A fab holiday

    Minka Myles 07 Aug 2019

    Stayed Aug 2019

    Thank you for such a wonderful holiday. A lovely chalet, all very welcoming, clean and a great location, it couldn't have been better! And a lovely welcome hamper for arrival, the little touches make all the difference. Very helpful staff, willing to give you the time and knowledgeable. Please do kindly pass on our thanks and appreciation to them. We will certainly be returning :)

    Read more…

    Summer Alps
    ,
    Chalet Lumi Summer
  • Another lovely summer stay in Morzine

    Nick Georgiadis 26 Jul 2019

    Stayed Jul 2019

    Love to stay in the VIP chalets in Morzine in the summer - good value and they offer fantastic locations with well-equipped chalets and very friendly staff.

    Read more…

    Summer Alps
    ,
    Chalet Nevada Summer
  • Perfect

    Helen Tunnicliffe 22 Jul 2019

    Stayed Jul 2019

    Amazing chalet in a perfect location. Service was brilliant, the welcome pack really nice touch. The terraces over looking the street, the BBQ. Couldn't fault anything.

    Read more…

    Summer Alps
    ,
    Chalet Lumi Summer
  • Summer Cycling Trip to les Alpes 2019

    Ed Broome 03 Jul 2019

    Stayed Jun 2019

    From booking the trip to finishing our cycling trip in Alpe D'Huez, the entire experience was first class. The chalet team were always on hand, helpful and attentive. They were flexible with our eating requirements and the different times that we wanted to eat and overall did an excellent job. The chalet is in a great location at the top of the village with great views and the chalet itself is maintained to a high standard. Would definitely recommend using VIP to anyone.

    Read more…

    Summer Alps
    ,
    Chalet Le Manoir Summer
  • Lech & Lauda

    Stefan Pianowski 06 May 2019

    Stayed Apr 2019
    I can honestly say that from check in, to arrival at Hotel Theodul. Everything was well organised and the staff were exemplary. The resort of Lech is stunning and has plenty to offer. The Skiing during our stay was fantastic, with great weather and conditions every day. There are some great shops and Apres bars too. The Hotel is well placed and has some great facilities incl: Outside Heated Pool with a Wave machine and jacuzzi features. As well as a great spa area with various saunas and Steam Room. Which is great for rejuvenation of muscles and relaxation. The food from Breakfast to Dinner was plentiful and delicious, Which also incl Afternoon Cake and drinks. The Social element was great for organising skiing and having a catch up to discuss Days events. Had some great skiing days and can recommend you finish day off with some Apres at Moosewirt, St Anton (Hence Lauda). You may need the free bus to get back though.. Wish the holiday was for 2weeks, We were most impressed and would love to come back March/April 2020. Have a Great Summer at VIP SKI, You work so hard and rest assured we will meet again soon. SP Xx :)
    Read more…

    Lech
    ,
    Hotel Theodul
  • Fantastic from start to finish, can't believe you are moving.

    George Jarron 02 May 2019

    Stayed Apr 2019

    What an amazing space in Club Aspen. We were a group of 19 aging from 21 to 63 and from start to finish every day VIP hosts looked after everyone. From the hot cooked breakfast every morning, the afternoon tea and cakes, canapé's before dinner and then a 3 course evening meal with the option of a cheese board and to top it all off free beer and a choice of wines we couldn't ask for more. We were looked after by 5 members of the VIP staff which might be down to the fact that it was the last week of the season, but what an excellent service. Looking forward to seeing the new building next season. George J

    Read more…

    Val d'Isère