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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Fantastic food, fantastic hosts, fantastic weather and a fantastic time

    Ella O 13 Mar 2026

    Stayed Mar 2026
    We had an absolutely lovely holiday with VIP and our hosts Ottilie and Gil. Ottilie was a superb hostess, treating us with her delicious baking and cooking and Gil was an absolute star with his dinner hosting and breakfast skills. They both made us feel at home, looked after and excited for our stay. Our favourite dishes were the chicken with garlic sauce and steak night - it was great to get treated with great dinners each day. They both went above and beyond, helping us with wine tasting, cheese boards and anything else we needed. It was such a pleasure to stay with them that we didn’t want to leave ! BV 2 is in great hands with these two and they work great together to keep everything up to scratch. Thank you also to our star flexi hosts Emma and Matt who made the stay even better with even more treats. We also felt looked after by the concierge service so big thanks to Lolly for the work there. Our stay with VIP was great and we can’t wait to come back! It was great to have such attentive staff and service that you can just relax and enjoy the skiing, what a great way to spend a ski holiday, we couldn’t recommend it more.
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  • Fantastic ski trip with VIP

    Carolyn B 11 Mar 2026

    Stayed Mar 2026
    We had a fantastic ski holiday in Graciosa, Matterhorn suite. The decor is lovelyi in the chalet with a private hot tub that we used most evenings after coming off the slopes.. The view including Mt Blanc was beautiful. The set up in the boot room is fantastic with the ski hire right there plus our own private locker for skis and boots, then just a few steps onto the slope. Thanks so.much to our superstar hosts Beth for looking after us all, and her fabulous food and hospitality, and Ed for his fantastic cooking. Combined with the great weather and snow conditions, it was a really fab ski holiday
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  • Great week in Combin Suite, La Plagne

    B H 10 Mar 2026

    Stayed Mar 2026
    We have just returned from a great week in Graciosa chalets in La Plagne. The facilities in the chalet and the Graciosa building were all first class. All of the staff were extremely helpful, from the Concierge team, the local drivers, bar staff and of course our lovely chalet hosts, Mima, who was always smiley, cheerful and helpful and Jai who was very knowledgeable about his food and wine. A great trip, great chalet complex and great staff.
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  • Glad to be back!

    Lauren Bowmer 10 Mar 2026

    Stayed Mar 2026
    Seeing VIP Ski make a return to La Plagne , we just had to book and we were not disappointed! Fantastic ski in/ ski out location with multiple blue run options the easiest for beginners being, Becoin lift follow Pavane keep to the right hand side to join Reservoir and then back on Pavane all the way to the chalet. Alternatively the concierge will pick you up from town. The chalet was spacious, fresh, modern, clean and welcoming. We took full advantage of the hot tub, sauna and pool table, as well as the afternoon tea & canapés each evening. All the hosts were attentive, friendly, approachable and knowledgeable. Nothing was ever too much trouble and service was always with a smile! Huge thank you to Calypso, Ellie, Katie and Liv again for all your hard work. Seeing Ash the chef was a very welcome surprise from having him in Val d'Isere a few seasons ago. His food is second to none, he's a huge credit and asset to VIP Ski. Thank you all for another unforgettable trip as always; we will be returning.
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  • Superb week away

    N C 10 Mar 2026

    Stayed Feb 2026
    Skiing with children can be stressful but not if you are with VIP Ski - they made everything easy! Georgie, Becca and Paddy, our chalets hosts, catered wonderfully for all of us (including to the whims of picky 6 year olds) Keir, Josh and Tiff went above and beyond in the hotel bar and nothing was too much trouble for the concierge. Everything from the ski fitting to the coach home was seamless. Many thanks for a fab holiday!
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  • Fantastic snow and sunshine - in great company

    Tatyana Ellis 10 Mar 2026

    Stayed Mar 2026
    I have been skiing with VIP ski for at least 4 times and I value its aspiration of taking all the worry away and making the experience super smooth. I love the selection of chalets and ski in ski out is super important to us and is always great. However this year there were a few things that really undermined the perfect time I am used to with VIPski. 1. I was asked by Hannah where I’d like dinner booked for the staff day off - I responded with my preferred choice but for whatever reason the table wasn’t booked, I had to go back to Hannah to ask the day before and at that point she couldn’t get a table in that restaurant for 7.30pm. I suggested earlier time, and that was available at this restaurant. However, we didn’t realise that the village show - biggest show of that month was happening at 6pm! No one told us about it and we only saw crowds of people heading for the show as we sat in an empty restaurant. This was very disappointing - first not to be informed about the show, second not have the restaurant booked in advance and third to not offer to book somewhere else so we don’t eat at 5.30pm and miss the show. I started receiving info about events in town on the following day, Thursday. Maybe I wasn’t added to the info group in time? 2. The culinary skills of our host were really challenged when it came to dinners and cakes. We had almost no veg, no cheeseboard even once, (our chalet guests actually resorted to helping ourselves one evening and made cheeseboard with cheeses from the fridge), dry mash, a few carrots burnt to a crisp, etc. I appreciated croissants and pain au chocolates for breakfast this year were much nicer than we had last year in Chalet 2140, so that was nice. And Georgie made really good omelettes in the morning so breakfast was always very good. Other guests in the chalet were extremely nice so that made our experience much better too.
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  • Exceptional Chalet

    Sarah Foyster 10 Mar 2026

    Stayed Mar 2026
    A hidden gem at the "Top of the World' - made even more exceptional by the wonderful and warm VIPski hosts and talented chef that we all enjoyed for the week. We will be back! x
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  • Why go anywhere else

    Tony F 10 Mar 2026

    Stayed Mar 2026
    Another great week in Val d’Isère with VIP. Great company, great food and brilliant chalet hosts, thanks Jo, Ted and Matt. Add to that 6 days of fantastic skiing, sunshine and blue skies and you have the perfect holiday. See you all the same time next year!
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  • VIP Experience

    Ellie Johnson 09 Mar 2026

    Stayed Mar 2026
    We stayed in two bedroom chalet Mio which was contemporary, smart, spacious and extremely comfortable. Great beds, tons of wardrobe and storage, big showers and a huge sofa to rack out on and chat about the day with a complementary beer and a glass of wine. Our chalet hosts, Poppy and Sam were great company and excellent cooks. The menu hit the spot every day. It really was very, very good. The location could not have been more convenient. It was literally 25ft to the blue run down to the lifts - and the ski hire is in the boot room where you have your own lockable chalet locker with heated everything. I advise taking the hire insurance (15€) as one of our party had their skis stolen and we didn’t have to pay anything! There’s a bar on the ground floor if you want to be even more sociable. It’s not noisy, we were right above it and never heard a thing. Concierge are there to help you with any request and every single VIP staff I spoke to was completely charming and helpful. You really get the feeling that nothing is too much trouble. Well done VIP on your fabulous staff and this awesome new residence in La Plagne.
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  • Excellent La Plagne trip at Graciosa

    Geoff Tin 09 Mar 2026

    Stayed Mar 2026
    Many thanks to the team at Graciosa. The chalet staff were excellent great food and service, always very helpful and accommodating. Can’t fault the set up La Plagne, downstairs boot room and ski fitting, easy access to the slopes and the bar for a drink at the end of the day made the holiday trouble free. Would highly recommend VIP and our group are considering returning to La Plagne next year.
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