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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Superb week!

    Lee Bosio 16 Jan 2026

    Stayed Jan 2026
    Thank you to VIPSki and our host Genevieve! She was an amazing host, stunning food and a really lovely person! The whole team were awesome!
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  • Bear Lodge - Brilliant

    JAmes Ridout 15 Jan 2026

    Stayed Jan 2026
    Everything delivered as promised, fantastic position and an all round lovely place to stay. Nothing was too much trouble for the staff.
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  • Chalet Zozi

    Ben Jarvis 13 Jan 2026

    Stayed Jan 2026
    We had a fantastic stay at VIP SKI’s Bear Lodge, Chalet Zozi, and couldn’t have asked for a better experience. The chalet itself was warm, comfortable, and beautifully maintained – a perfect place to relax after a long day on the slopes. Everything was well thought out, from the cosy communal spaces to the comfortable bedrooms, making it feel like a real home from home. A huge part of what made the week so special was Hannah, our chalet host. She was welcoming, friendly, and professional from the moment we arrived, and nothing was ever too much trouble. The food throughout the week was consistently excellent – delicious, generous, and clearly prepared with care. Hannah struck the perfect balance between being attentive and giving us space, which made the whole stay feel effortless and relaxed. Overall, Chalet Zozi exceeded our expectations in every way. Combined with Hannah’s outstanding hosting, it made for a truly memorable ski holiday. We wouldn’t hesitate to recommend VIP SKI Bear Lodge and would love to return in the future.
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  • Bear Lodge

    L C 13 Jan 2026

    Stayed Jan 2026
    My family holiday in Suite Grizzly at Bear Lodge was a great experience. The suite is very comfortable with en-suite facilities, comfy beds and a relaxing atmosphere. The facilities at Bear Lodge are excellent and we had full use of them including a bar, wellness centre and childcare. Its most positive feature for me is ski-in / ski-out from the boot room - I didn’t carry my skis once! We were looked after very well by three chalet hosts over the week. Maisie, Jessie and Paddy we applaud you for looking after us and our noisy and boisterous family.
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  • Avoriaz 2026

    Hackett Hackett 13 Jan 2026

    Stayed Jan 2026
    This holiday was fantastic in every way. Having previously worked for VIP 20 years ago, we were keen to experience a skiing holiday from a highly reputable company with proven standards, service and fabulous people. It was interesting to see how things work from the other side of the table, and we loved every minute. This was a special family holiday with members coming from as far away as New Zealand, so we really did want it to be perfect. And it was. Pre-departure comms: useful and informative emails / calls to help us be prepared about things we had forgotten about. The chalet: clean, tidy, organised, comfortable, phenomenal location and amenities. Transfers and logistics: seamless, even on such a busy day. Menu: breakfast was plentiful (more fresh fruit would be nice), afternoon tea was fabulous, dinner would have benefitted from more vegetables to accompany the very tasty meats - perhaps less fine dining portions and more 'let's fill up the skiers.' Drinks were available and flowing nicely. Staff: (Ailsa, Luca, Ella, Adam) were attentive, friendly, discreet and fun - relaxed but professional, which made us feel very comfortable and nothing was too much trouble. Thank you for ordering 3 days of sunshine and 3 days of powder-perfect snowfall! Separate note: GVA airport (once through security) needs a serious upgrade, quite surprised by the lack of airport organisation and service. Thank you so much for the best week, we'll see you again soon!
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  • Fantastic week: great team looked after us

    Amanda Ansell 13 Jan 2026

    Stayed Jan 2026
    Beautiful chalet with the most outstanding chalet host Ed supported by Tom. Bedrooms and bathrooms top notch and the communal spaces warm and spacious. The food cooked for us was resturant standard and Ed went over and above by cooking us a Galette des Rois as we are a mixed French Brit group. Loved the WhatsApp group and concierge services as well as the pre departure phone call with Charlie. The boot room service with Jerome was brilliant and he sorted one of our group with a tricky board boot situation. Thank you Jerome! The bespoke equipment cupboards are genius. Greneva airport was its usual nightmare and perhaps Grenoble airport could be considered for La Plagne. Thank you team and huge shout out to Ed, Tom, Charlie K, Benjamin and Will.
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  • Family Holiday we will never Forget!

    Kelly Sage 13 Jan 2026

    Stayed Jan 2026
    We recently returned from a week at Aspen House. The whole trip from start to finish was idyllic. The loft was beautiful and perfectly positioned - less than a minute walk to the main street. Great facilities with hot tub and sauna for icy days. Our chalet host (Hatty) created a dreamy atmosphere… coming home each afternoon to a lit fire and home baked goodies, succulent 3 course dinners each evening - all paired with a wonderful wine selection. Hatty anticipated our every need. It felt like walking into a fairy tale every afternoon. The staff in general are all delightful- pleasant and personable. We are already planning to return in 2027!
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  • Excellent Service

    Matthew Warner 13 Jan 2026

    Stayed Jan 2026
    We had a great time staying with VIP in the Graciosa at La Plagne. The service we received was first class, the food was provided to a high standard and the wine selections were a step above that which we have experienced at other ski chalets.
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  • Awesome week with VIPSki

    Derek Ward 12 Jan 2026

    Stayed Jan 2026
    Chalet was great, food provided by Oli and Dan excellent, chalet hosts Rachel, Amelia and Tom were professional and great fun to have around. Whole team helped make our large group of skiers, boarders and non skiers very welcome.
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  • Great holiday - best chalet experience yet

    Tiffany Farhi 12 Jan 2026

    Stayed Jan 2026
    We had a brilliant time, looked after by the fantastic Cam, Eli and Ed, as well as all the other VIP staff who were always smiling and ready to help, as well as being genuinely lovely people. They put up admirably with our relentlessly noisy, fussy and inquisitive children, and cooked great food, even catering for my vegetarianism. The chalet was brand new and very spacious and comfortable. The kids club downstairs and slope access were super convenient. Sam, Finn, Ben and the other drivers were always willing to pick us up if needed, managing admirably reversing down the road in a blizzard! Thank you to all the team for a great holiday. No need to publish this but some tiny bits of feedback/ suggestions: 1. serve pizza for kids a night other than the night before chalet day off when they are having pizza again; 2. Keep boot warmers on for longer in the mornings. 3. Provide a run sheet upon arrival with lessons /timings and kids names and where the pick up or drop off is - there was quite a bit of confusion, caused in part by a muddle of children's names for different classes.
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