Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
If you've been on one of our holidays and wish to submit your own review please click here.
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Fabulous skiing holiday in Morzine, staying at VIP CLUB Alaska. Superb location and a lovely chalet. Lisa, Charlie Tom and Adam worked hard to ensure that we had an excellent stay – a very friendly and talented team. The food was excellent, the cakes amazing. The one downside is that despite being an excellent team, they were let down by resort management when significant problems occurred e.g. three days of cold water/ showers. The hot tub was great, but mats and towels would be good.
Thank you for taking the time to provide feedback on your recent holiday. I am thrilled to hear that the team looked after you well, but extremely sorry to hear you had issues with the hot water whilst you were staying with us and that you feel the Resort Manager let you down in the way that this was dealt with. The plumbing issues have now been resolved but once again, apologies to have let you down on this occasion, I do hope that you might consider travelling with us again sometime in the future.
All the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information, or for more information about financial protection and the ATOL certificate CLICK HERE
The Association of Bonded Travel Organisers Trust Limited (ABTOT) provides financial protection under the Package Travel, Package Holidays and Package Tours Regulations 1992 for APS Select Ltd, trading as VIP SKI (No 5240). Please note that bookings made outside the UK are only protected by ABTOT when purchased directly with VIP SKI.