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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

1 - 10 of 15864

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  • Fun Trip to Val!

    A A 14 Apr 2026

    Stayed Apr 2026
    Overall a great trip to Val D’isere! We loved the hosting and the chalet (beer tap was a great edition!). The food was just ok and the chefs could’ve been friendlier/ more engaged with us, but I guess you can’t have it all! Hosts did a great job of cleaning the rooms daily which we appreciated.
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  • 3 generation group

    J L 13 Apr 2026

    Stayed Apr 2026
    We had a great week in Arc 1950 - our first visit. The ski area is really good for families with beginners and intermediates, as so many lifts have blue and red alternatives from the top. The mixture of facilities in Bear Lodge made for a wonderful time off the slopes. The contact with resort staff before we arrived was very efficient and helpful. Village shops and cafes/restaurants only minutes away.
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  • Fantastic time

    Benjamin Diner 13 Apr 2026

    Stayed Apr 2026
    This was our 3rd time at Bear Lodge, and our first time in Suite Grizzly. Everything was brilliant, and once again everything was arranged perfectly for us from start to end. Grizzly was a great chalet, with plenty of room for us all and Maisie our chalet host was superb. Thank you!!
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  • Fantastic First Family Skit Trip

    E Bingley 13 Apr 2026

    Stayed Apr 2026
    We had the most fabulous week in the Bear Lodge, the staff could not have been more helpful and accommodating. Our host, Eliza was charming and a fantastic cook and a real pleasure to have around. The food was excellent all week, even the children were in raptures about her cooking, We loved the resort and had a brilliant ski instructor organised by VIP who the children adored and who had a mixed age group (4yrs-8yrs) of cousins all skiing on their first day. Everyone had a wonderful week. Thank you!
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  • Another wonderful week in Bear Lodge

    Anikka Lowehr 13 Apr 2026

    Stayed Apr 2026
    Thank you Team VIP for an exceptional week in Bear Lodge, you even managed to arrange the sunshine this time! A seamless experience from start to finish, with a lovely, friendly team looking after us. We love the ski in / ski out convenience, and the proposition feels just as fresh as it did when you first opened in 2021.
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  • Exceptional service

    A H 12 Apr 2026

    Stayed Apr 2026
    We travelled as a group of 20 (with 12 kids!) and took four two-bedroom apartments — and honestly, everything exceeded expectations. The service was incredible: nothing was too much trouble, and the team really made the stay special. The food was brilliant, and the shuttle service was a game changer, making it so easy to get around with a big group of children. It took all the stress out of logistics and let us just enjoy the trip. A fantastic experience all round.
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  • Fantastic effortless holiday

    B G 12 Apr 2026

    Stayed Apr 2026
    The team were absolutely fantastic throughout the week where nothing was too much trouble. Our hosts were lovely with great food for us each day and great knowledge of good ski runs and events, while the concierge was always happy to help ferry us to town or carry kids skis. Our nanny was great with crafts and games and taking them sledging if they wanted to, also getting them ready for afternoon skiing with us after lunch. The ski shop was even in the boot room making that easy. All-in-all a great, hassle-free ski holiday that the whole family enjoyed!
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  • A Wonderful Stay Made Exceptional by Outstanding Staff

    Charlotte O 12 Apr 2026

    Stayed Apr 2026
    We had a really enjoyable stay at the hotel. The rooms were clean, the facilities were excellent, and the food was consistently good throughout our visit. What truly made the experience stand out, however, was the staff. After a difficult start to our trip; with a cancelled flight and a visit to a medical centre; the team went above and beyond to support us. They were incredibly helpful and attentive, making sure all our needs were met and doing everything they could to ease the stress of the situation. Thanks to their care and effort, our holiday quickly got back on track. We’re very grateful for their kindness and professionalism. it really made all the difference.
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  • Fabulous

    Tania Brown 12 Apr 2026

    Stayed Apr 2026
    Fantastic week with VIP Ski at Bear Lodge. Weather was lovely, skiing was great, hotel fab. Special shout outs to our amazing chalet host; James who looked after us so well and cooked excellent food! (And to Erin who filled in on his day off and was also brilliant). Thanks too to Lauren and the Bear Club team who took excellent care of our small person and really to everyone involved in making a really fabulous holiday.
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  • Real VIP treatment from our Chalet host James and Erin. We've loved this week with the whole team.

    Sam Colyer 12 Apr 2026

    Stayed Apr 2026
    Lovely week with VIPSki. Suites gives an individual experience and also for relaxation in a calm environment. Fun to be had in the bar and pool. Nothing is too much trouble for the team and a friendly smile film each of them.
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