Testimonials

From the beginning Millie did a great job making the booking process nice and smooth. The private transfer was spot on. Lovely warm welcome from all the staff as soon as we arrived at the chalet which was perfectly located for the town and access to the slopes, very clean and comfortable. Our chalet host Conor was superb. Nothing was too much trouble and was keen to make sure we enjoyed all the best places on and off the mountain. Made our holiday. Pippa also makes some of the best afternoon tea cookies! All the drivers were brilliant. Very grateful for picking us up when we needed them. Thanks for making sure things behind the scenes go smoothly Mima and that we had plenty of Rosé. I would have no hesitation in making another booking with VIP Ski.

Wonderful characterful private chalet with lots of space and bathrooms for a property of its age. Impressive renovation. The large open fire was a real plus after a day on the slopes. Located in quiet spot but easy walk to lifts and centre. Ideal. Kat, Jonah and Henry were fabulous hosts who cooked up a storm in the kitchen, sometimes cooking for 3 different diets! Always with a smile and lovely personalities. They kept the chalet immaculate, not to mention the rest of the team who looked after us. Nothing too much trouble. 3 generations of our family had the most blissful week. VIP Ski have always delivered for us and we were glad to be back in their safe hands. Ski area is vast - something for everyone. Can’t wait to go back.

So many good things - great staff (Sylvie and Sam), stunning location, gorgeous food (the chef even adapted my food where needed with no quibble) and we were so lucky with fresh snow. We rarely say we'll go back to the same place but this place is a must. We joined the free guiding on days 1 and 2, first day the group was a bit large 15 but the 2nd perfect with only 6. The cinema was great idea but sitting down to watch a film at 9:30pm after a busy day skiing and belly full of food and wine... lol Talking of wine, the options were great we quickly worked out our favourite red and white and tuck to them all week. Definite bonus for a ski holiday is the 7 days food and not the usual 6. Transfer time is bit longer than the usual with almost 3 hours but worth it in the end.

Bear Lodge was a real treat, elegant, super clean and our room was so close to the slope we could practically touch it! The wellness suite was excellent – the generous pool and spacious sauna made a truly relaxing end to the days skiing. The staff were, without exception welcoming and hospitable, always smiling and nothing was every too much trouble and the ski guiding was a great way to get acquainted with such an extensive resort. There were plenty of options at breakfast and ample cafetieres to keep you going on the slopes. The bar was convivial and sociable for afternoon tea, the macaroons were my particular favourite. No one could ever leave dinner hungry, and the house wine selection was exceptional. All in all, a great place for our 30th wedding anniversary ski holiday, it felt like a very special holiday and we had a great week!

Really nice chalet, modern, really clean and lovely rooms. Great for a group of friends or family

We were at Balu for the second year running. The first year was excellent. This year the facilities were equally good, and Marc (resort manager)was fist class. However, compared to last year the Chalet hosting was poor, to the extent that we are holding off re-booking for next year. Will was a very pleasant chap, but i feel his training must have been far poorer than Megan (our host last year) had received, The attention to detail, punctuality, catering and overall standards were far lower. VIP have always been a top class provider, but this year the standard was no better than average. As a result we are thinkingof going to a self catering apartment next year. Sorry to be negative. I do not thik it is all Will's fault, more a fault of poor training and understanding the requirements of VIP guests, certainly comprared to last year.

Lucked out with Aspen number 3. Not only right next to the church but the apartment living room had an outstanding view to the Face behind it. Easy walks around town. Combine that with wonderful staff and great conditions, hard to see how it could be improved. Only downside would be the time we had to wait during transits but the extra time built in meant the coach drivers never seemed rushed which can be a concern. Built in buffer therefore understandable and important.

We had a great holiday and were very well looked after by our hosts, chalet was clean and modern. However a few points that were noted: * Bunk Beds - No way and adult could ever fit the the bottom bunk * When your guest arrive it would be great if they were told what was on offer, eg other activities on offer in the resort (up sell and promote) * Food was well cooks but portions were on the small side, chicken for example was all bone.

As always we are impressed by how attentive and customer service oriented your lovely staff are. The food was excellent and the service was top notch. We always feel so welcome and spoiled, like nothing is too much trouble. We were in the club chalet, Bellevarde 3 which is very well appointed and comfortably yet smartly decorated. The hot tubs were great and the steam room and saunas very much needed after a heavy day on the slopes. Val and Tignes are really just superb for skiing and we were very fortunate with the weather and snow! To make it perfect I would suggest a delivery of proper, local french croissants and pastries at breakfast rather than the frozen, bake-on-site ones which arent a patch on the real thing! Also it would be good to have had an area in the airport to leave our cases (after dragging everything across from one terminal to another) as we had a nearly two hour wait for the transport to resort. I can't wait until you provide flights again...

We have just returned from our holiday at Aspen House in Val d'Isere. Unfortunately, I injured my leg at the start of the holiday and I cannot speak highly enough of the exceptional service I received during my stay. Mima, in particular, went to extreme lengths to ensure my comfort. The apartment was beautifully furnished and the location right in the centre of Val d'Isere was perfect (and surprisingly quiet!) . The views from the windows were beautiful. The beds were comfortable and the apartment beautifully clean. We loved the spa area too! Oli, our chalet host, was totally amazing! He was punctual, friendly, interesting to chat to and a great cook - the lamb on the first evening was particularly good! My husband came into the kitchen one morning at 7am and it was so reassuring to see him doing a temperature check of the fridge and freezer! We also noted how clean he kept the kitchen and mopped every day! Afternoon teas were a real treat ... apple cinnamon cake and carrot cake amongst the best bakes! We loved having a choice of coffees from either the expresso machine or caftiere ... both excellent. Pippa, our Flexi host also made a wonderful duck confit meal- delicious! Also, worthy of praise were the VIP drivers ... a massive thanks to Big Henry, Jonesy and Sam for the much needed lifts (with a broken leg!). Overall, the VIP staff were what made our holiday so extra special - thank you to everyone and hope to see you all again!