Ski holidays in La Plagne

We've stayed with VIP previously but the Lugano Suite is amazing. It is absolutely beautiful and has loads of space for two families. It's such a great location and the skiing has been really good for mid-April. Our chalet host, Max, has been great fun and looked after us all so well. He was great with the children and really easy to talk to. The childcare has also been brilliant, as always, and Billie and Jess took care of ski school and the children had lots of fun, despite ranging from 2 to 10 - not easy to entertain as a group! Special thanks to Adam, who is just simply an amazing chef. The food has been superb and beautifully presented with mouthwatering flavours. We are 'foodies' and his dishes have lived up to and surpassed our expectations. Thank you for making our week just the best ski holiday we have ever had!

You have looked after both families superbly well from cooking unbelievable food for both the children and the adults to booking restaurants for nights out and generally always being on hand to help with any queries or concerns. Hannah and Frankie were exceptional especially with putting up with the adults - thank you!! The chalet was incredibly comfortable with everything thought about to the tiniest detail. We would certainly recommend to friends and would love to return for another fun filled week.

We've had a fun and relaxing week. Tabitha and Max have been fabulous hosts. We've enjoyed delicious food and super scrumptious afternoon teas. They accommodated our dietary requirements with ease and made us feel extremely relaxed and welcome in this comfortable and perfectly positioned chalet. Thank you for an amazing week!

We've had a wonderful stay at Como. Molly has been amazing, great food, very friendly and warm and accommodating of the children's requests .... and the general mess that they create! We've had a really relaxing, 'easy' holiday, which is rare with a 6 year old and a 17 month old! We would highly recommend, especially if you can find the chalet Molly is hosting in! Charlotte (nanny) was also fantastic. She did so much with the children, keeping them fully entertained while we skied with lots of different activities and outings. She was warm and caring and formed a bond with them both really quickly and they were both sad to say goodbye. We'll be back with VIP next year.

Everything we could have hoped for......children had a great time - great staff, nanny v good! Face painting a big hit! Did absolutely everything we wanted. Excellent location for children, right on the piste and ski school great. Amazing not having to cook all week!! Not much we can fault other than perhaps La Plagne is a little lacking in other things to do and alpine atmosphere! That said would definitely return!!

Extremely accommodating on check-in day - gave 1hr notice and the chalet was ready and hosts on hand to help with our luggage. Tabitha is a great host - very friendly and knowledgable about the company and the resort. She is an excellent cook and always catered to our needs and the childrens'. The chalet was clean and tidy. The food and drinks were superb and we loved the choice of wine and champagne & canapés on first and last nights. Summit View is in a great location - truly ski-in, ski-out, with amazing views from the balcony.... Lugano Suite has a huge living area and perfect bedrooms for families and young children, especially the bunk beds which our kids loved. The kids thoroughly enjoyed their day with the nanny, Rachael, who brought arts-and-crafts, took them out to play and tired out our two year-old! Overall, it was a spectacular week!

We came as a group with a baby, toddler and child so there was a lot to cater for! Nothing was too much for the host Charlie and he really made us feel welcome and relaxed from the start. The set up is great for families and we all really felt as if we could put our feet up and relax. Food was fresh and tasty with a wide variety and again Charlie would always try to make you what you wanted if you asked. Location of the chalet is perfect with being on the piste with easy access. To make our holiday perfect it would be lovely for the beds to be more comfortable or for the option of mattress toppers as we found them quite hard. All members of staff that we came across were friendly and professional, thank you VIP!

This was our second season with VIP Ski and would thoroughly recommend. Frankie and Hannah were the perfect hosts, really good food, and a pleasure to share our holiday with, nothing was too much trouble. Extremely comfortable chalet with perfect position with ski in ski out and easily accessible ski lockers. Snow conditions were brilliant, ski hire and Oxygene instructors were spot on! Will definitely be back for a third season :) Many thanks to all!

Tabitha and max met us from the bus with a warm welcome that continued throughout our stay. The food in the chalet was excellent : really delicious and considered our dietary requirements. The atmosphere in the chalet was relaxed and we had a lot of fun, even roping max and Tabitha into our murder mystery evening which was done in great spirit and humour. Billie the nanny was wonderful with the single toddler in our group. All in all, it was a wonderful stay: relaxed, informal, great food, nice wine, warm hosts, lux comfort, and the best location, right on the slopes, above the bars. Highly Recommend VIP and the Lugano suite - try it, you won't be disappointed!!!

What can I say? This has been the most fabulous ski holiday I have ever had. The VIP team were second to none - from the food to their great company! Both Tabitha and Max worked well together and ensured every need was catered for. In addition, we had the wonderful Billy looking after our 2.5 year old son. We can't praise you all enough. Thank you for everything you did for us. We will be back again next year :-)

We have had a fabulous week all round. Molly our host has been delightful, a great cook and almost part of the family! The accommodation is wonderful and is topped off with an amazing on the piste location. We shared the chalet with a lovely family with kids of the same age which added so much to the overall experience. Thank you Molly for everything and good luck with with whatever comes next!

We have really enjoyed our week in Como Suite. It really is a genuine ski-in ski-out location and ski school is literally a snowball throw away. The accommodation was perfect for us as the parents of two 6 year olds. Having the bunks in the same room was perfect for peace of mind. Generally we thought the social space was a bit larger than it appears in the photos and was very comfortable. Molly really looked after us well and made us feel at home. The food was really good too. The resort rep Ben was also very visible and on hand to sort out any issues or answer any questions promptly. Our boys also really enjoyed their afternoon sledging with Billie, the VIP childminder.

This is our 3rd VIPSKI holiday, the second time we have been to La Plagne and the first time we've been skiing as a sole family without being part of a larger group. All we can say is the VIP experience has been maintained and we've had an amazing and relaxing time, in no small measure due to the warm, attentive service provided by our chalet host, Milo. We have been blessed with fresh snow and sunny skies on the slopes and an effortless stay in The Garda Suite. Our every need has been met and Milo has been ever flexible and accommodating, whether amending meal times, providing alternative menu choices our accepting all the 'help' our 9yr old daughter wanted to offer. We have also been thoroughly impressed with the resort manager Ben, who was professional, courteous and welcoming. Superb- we will be back. On a final note, our daughter has Downs Syndrome and requires specialist adaptive ski lessons. We have previously skied in Verbier and when VIPSKI pulled out of Switzerland post Brexit, they worked with us to identify a suitable alternative. 'Manuella' at Oxygene ski school has been execellent, forming a real bond with Erin, ensuring she had fun, was safe and her skiing progressed amazingly.

The apartment location is spot on, ski-in,ski-out and a few minutes walk (albeit a bit uphill) to the nearest lift. Very accessible to the ski rental shop and the ski school starting point. There is a cafe and a restaurant directly under the apartment so if a member of the group does not ski or is not well it is very easy to meet for coffee, lunch etc. The laterally arranged apartment itself has tremendous views out onto the slopes from all the rooms so great for watching the activity on the snow outside. The open living and kitchen area is wonderfully sociable for a family group and makes it ideal for interacting with each other and the chalet hosts. Bedrooms and bathrooms are not luxurious but they are perfectly functioning. Plenty of hanging space and a very sensibly positioned bench at the door for getting in and out of outdoor shoes! Our hosts for the week were Milo and Hannah, a terrific double act! They were extremely helpful, obliging, engaging and very amusing, all six of us enjoyed them enormously. Food was varied, well cooked and nicely presented every evening. We had a vegetarian and some fussy eaters with us and they did a great job of satisfying everyones' requirements. Breakfast was served very efficiently in the morning to get us all out on the slopes by 9am! Wine was perfectly drinkable with a good selection and the addition of a bottle of champagne on a couple of evenings was greatly appreciated. Coming back on the hosts' day off to find the dining table cleaned off by Ben (Resort Manager) was a wonderful and unexpected surprise. If there was one criticism it has to be our arrival at Grenoble Airport. There were no trollies in the baggage area and to get your stuff to the bus, without a trolley when you have a bag, a ski bag and a boot bag is not easy. The meet and greet on the day we arrived seemed somewhat chaotic all round. Much better on our departure when we were greeted from the bus by VIP Ski staff bearing trolleys. We would highly recommend this holiday for a family group.

We had a great week in the stunning spacious Lugano Suite with full view of the piste by day, and floodlit piste by evening. The chalet staff were great (especially Frankie) and considering it was their first season and being the first week of the season. The food was very good and we were very well looked after. Where the staff really excelled was the Christmas 'extra's, e.g. dressing up as Santa and helpers and bringing presents for our 3 boys and dusting Santa footprints on the floor for Christmas morning. The resort also had a torch-lit procession with mulled wine, amazing fireworks on Christmas day and reindeer and activities leading up to Christmas day. There was just enough snow and pistes accommodated both beginner children and experienced adults skiiers, several good restaurants. The Chalet is right on the piste which is ideal and good size convenient private ski locker. We also used the nanny service for the first time, which was excellent! Billy our nanny was warm and friendly and the children took to her instantly, she also had toys delivered to the chalet in advance and arrived with a full bag of art materials and made Christmas cards with the kids which they loved. All in all a fantastic holiday.

Yet another holiday with VIP. As usual my son and I were very well looked after! Mo the chalet host was exceptional. Nothing was too much trouble and both the children's and adults meals were delicious! Snow was a bit slushy and disappointing, but late in the season. Highly recommend VIP and their chalets, thank you.

We are struggling to fault our week! The service even before we arrived was top notch - a call from resort the day before we arrived was a nice touch. The accommodation is ideal - great layout and spotless. Obviously the location couldn't be better and we were pretty fortunate with the ski conditions. The children's ski school worked well for our 11 and 6 year olds. Special mentions must go to our nanny (Liv) and chalet host (Jaya) who really made our holiday. Utterly professional and easy to be around, the children took to them and they couldn't do enough to make our trip perfect. Jaya's culinary skills are first rate. Already thinking about which VIP ski chalet we'll be booking next year!!

Chalet was v conveniently located for access to slopes. We had a great week that was very easy with two young children and were looked after brilliantly by Mo. Fab holiday.

This is the second time we have travelled to La Plagne, and our 8th holiday with VIP, and it didn't disappoint. Our chalet hosts, Mo and Freddie, absolutely made our week with their willingness to go the extra mile to make our holiday really special. The weather was fabulous and the skiing was every bit as good as we remembered for a very mixed ability group. We leave with some very treasured memories.

Great ski holiday, lovely chalet! Location fantastic - so easy with kids. Jaya, our chalet host, was brilliant, we haven't wanted for anything this week. She's a great cook, was lovely with our children and the chalet was kept spotless, she worked very hard to ensure we all had a great holiday, nothing was too much trouble. We've been with VIP lots of times before and she's definitely been the best host we've had, and we've had some good ones! She's very knowledgable about the resort (and skiing in general) which was really helpful and a real bonus, she's so bubbly and friendly and made us feel so relaxed. In addition, our nanny, Liv, was brilliant! Our 2 daughters adored her and our only problem was that they wanted to stay with her rather than ski!! They were quite upset each evening after she left. She was very clean and tidy and clearly had a good rapport with the chalet hosts. Thank you VIP for a lovely week in La Plagne! We'll definitely be back!

Wonderfully relaxing, apart from all the energy expended on the slopes. The accommodation is fantastic. Clean, and well supplied. Sophie, our chalet host, went way above and beyond her expected duties. Her cuisine was excellent, and she catered to our individual tastes/allergies, and plain fussiness. Bless her for that. She was amazing with the two kiddies,( 3 and 1), cooking interesting and appropriate meals for them. Oh, I do have one complaint- I have to go and buy bigger clothes!!!!!! Thanks Soph! Those cakes and pudding are here to stay! We have tried to upload some pictures, but just can't get it right. Sorry, they are fun, and show how much we enjoyed ourselves

From the moment we arrived at the airport to the moment we departed VIP could not have provided us with a better service. The level of cleanliness and attention to detail was second to none, i have stayed many times with VIP and after introducing members of our group to VIP we will definitely not be traveling with any other company from no on. Our chalet host Sophie went above and beyond to ensure we were all happy with menu choices, times for meals and everyone was enjoying their stay. She is by far the best chalet host i have ever come across and is a real asset to VIP thank you for a fantastic holiday were already looking to book the next!

Three generations of the family aged between 1 yr and 63 yrs have had a fantastic I time in La Plagne. Excellent chalet with great facilities. Jaya has been great, very friendly and helpful, and a very good cook. Rachel, Hannah and Liv have done a great job looking after the children and organising lots of fun activities for them. Thinking about feedback for the future, after three great trips to the chalet, it would be great to see a few changes to the menu (for example the belly pork), but overall the food has been great. Would also have been nice to have croissants / pain au chocolate on the chalet girl's day off. But really pleased and hopefully we will be back.

We traveled in a group of two families and both of us had such a wonderful time with VIP in La Plagne. La Plagne isn't the prettiest of ski resorts but as it is purpose built, everything is well thought out and convenient and geared towards servicing families with young children. The runs are a bit more relaxing but still interesting enough so that's good for intermediate/beginner skiers. Como Suite is comfortable enough (the living area is slightly smaller than we would've liked) and nicely decorated. The best of the accommodation is its central location - skiing in and out is such a plus! Our chalet host Jo was very sweet and wonderful at looking after all of us. Our nanny Liv was superb with our two girls and kept us informed throughout the day via texts whilst we were out on the slopes, which was such a reassurance for parents! We could see the girls enjoyed their time so much with Liv too going out for walks in the snow, doing all sorts of arts and crafts activities and etc. On the coach transfer Ali was very good at looking after us - a few 'casualties' from the winding mountain roads. We would thoroughly recommend the resort and SKI VIP.

Just at the end of a great week staying in Bourget with Ben looking after us. Very lucky with lots of snow falling during the week and cannot fault location which works brilliantly for Oxygene ski school. Chalet comfortable and Ben good, sociable host,friendly with the children, food good especially the chocolate tart on the last evening.

We were wonderfully well looked after by VIP ski, as soon as we checked in at Gatwick everything that needed to was taken care of. And all with a very easy charm. The apartment was comfortable and well furnished - only one change any of us would suggest is to put a sofa (rather than those tall chairs) and a reading light at the kitchen end of the sitting room to give those who want to sit and read in quiet a bit more space away from the general hubbub. Louise and Charlie fed and hosted us magnificently. For those needing a day off the slopes, the apartment was perfect. The only thing not perfect was the unseasonal lack of snow

This was our first skiing holiday and VIP made it perfect! From Colin meeting us at the airport, to Kristin's tips for 'cruisey blues', to Oxygene's ace instructors - it was seamless. But most of all Anna, the reigning La Plagne Chalet Host Champ. Not only is she lovely, as you would expect from VIP, but she went above and beyond to make us truly amazing vegan food! The mushroom pâté, spicy tomato soup, chocolate mousse and the full Christmas dinner were some of the stars her menus, which were all of restaurant quality. A special person with a special talent! We will be back in March, if the pennies permit! Love to all the VIP crew for 2016. Ali & Lorna

Fantastic VIP experience once again. Rich super professional, producing great food with a cheerful smile, and Natalie who our children miss already - ever enthusiastic with a non stop array of exciting activities. Thank you!

My family and friends have just had the best week ever with VIP and their amazing staff. Jade, Luke, Jack, Charlie, Dean and Nigel took over the Leman Chalet and were blessed with a perfect resort, weather and snow!

I would like to say a big thanks to the staff for making our stay such fun and a special mention to our incredible 'Chalet Maid' Harry who could not have done more for us. Everyone we met at VIP was happy, smiley (especially Darren), helpful and just good fun..I hope I dont miss anyone but the stars were Harry, Dan, Amelia, Darren, Will, Kristen ...from start to finish we were really looked after. 'DIY' Dan greeted us on the transfer bus and arranged lift passes and ski hire for the following day so we could go straight out on the slopes. Champagne reception and canapés were warmly welcomed by our group.

The Chalet was amazing, spacious clean and well kept. Breakfast, afternoon tea, Dinner, wines the list goes on....Harry made the most amazing cakes daily but our favourite was the lemon drizzle haha! Final mention goes out to Scottys the apres ski bar where we were introduced to the fabulous Kit, Lou Lou and Beer Pong again thats was down to VIP looking after their guests! It really was the most memorable week and we would not hesitate to return with VIP next year (shame the same staff might not be there!) Thanks guys thanks VIP

Had a lovely week in the Lucerne suite with Matt and Amber. Very attentive hosts and a joy to be around. Loved the food especially the pork belly and crackling. The chalet location is superb and makes getting to the pistes a breeze. Would love to come back, hopefully see you again!

Having just returned from a week's holiday with VIP Ski I would have absolutely no hesitation in recommending them to any prospective customers. From the moment spoke to the girls in the office in order to book to the moment we had checked in at Geneva to come home our holiday was hassle-free and constantly punctuated with little extras that made a big difference. Our chalet hosts, Matt and Amber, looked after us impeccably. Nothing was too much trouble and they made everything look effortless, always with enthusiasm, a smile and a sense of humour. The food was superb and beautifully presented, catering for all needs. The situation of this chalet is near perfect, right on the pistes and close to ski hire, lessons, shops, restaurants and bars. Thank you all at VIP for my best ski holiday to date. I look forward to travelling with you again.

We have all really enjoyed our holiday, which is our second with vip ski. Tamsin, our chalet host, was brilliant. Nothing was too much trouble and she cooked delicious meals for the kids and teamed up with Amilia from Garda so that all the adults in our group could eat together. We had two nannies, Natalie and Lilly, who together looked after all six children, picking them up from their ski lessons then giving them lunch and doing a range of great activities, indoor and out in the afternoon. The whole holiday went smoothly and we all had a fantastic week. We'll be back again I'm sure!

We had a great conditions and fantastic time. There was a several families with plenty of kids between us and everyone wanted to ski hard but also ski with the kids. The kids instructor would meet them right outside the chalet in the morning and we could head off for the day or meet them at 1230. The Nannies (super nannie Natalie and Lilly ) were always there to look after the kids and couldn't have done more, they were excellent value for the money and were quite brilliant allways entertaing the kids and taking them on great excursions. We had two chalets, our two hosts were Tamsin and Amilia who were also fanstastic, they cooked great food and kept a super tidy/clean ship. This is the second time we have stayed with VIP and both time have been great. Thanks Tamsin for looking after our chalet so well. Big love Andy and Ella

We have had a fantastic holiday. The chalet is very comfortable and the food has been excellent. Tamsin and Amelia have been fabulous hosts. We arrived with five grandchildren in tow (all under 6 years old) and we have been extremely impressed with the childcare and Natalie and Lilly have been amazing and gone beyond what we could have expected. The children have been well looked after and enjoyed every moment of their holiday which included skiing, tobogganing and cooking, diaries and sending cards home. This has enabled us to have the best holiday ever. We hope to return in the future. The Hawkey family.

First time with VIP and cannot fault your service. Matt and Amber are wonderful hosts and a great credit to the company. Keep doing what you do!

Amazing holiday Tamsin was a fantastic host, her cooking was delicious and her cakes awesome. Natalie our nanny was just the best and overall another wonderful week with vip. Definitely be back (again)!

We had a great week in La Plagne, this is our third time with VIP, and by far the best so far, Amber and Matt were exceptional, great cooks, perfect hosts, and made us feel very welcome. They are a credit to VIP, fun to be with, very sociable but at the same time great attention to the being great chalet hosts. The weather was fantastic this week, the rooms are very comfortable (the provision of dressing gown would be appreciated) other than that there is nothing we would change. If you are thinking of using Oxygene ski school be aware groups are quite big, sometime over ten , great for ski guiding and exploring the mountains, but not much teaching , as not possible with such big groups, but good way to increase confidence and see the whole area. We used Alp 2000 for ski hire, they were really good and great customer service. In conclusion , a great holiday , excellent chalet, excellent chalet hosts, wonderful food , great weather and would totally recommend .

The chalet is perfectly situated, making getting into the slopes a breeze. It was spacious yet cosy, the food was great and the staff who served it to us were friendly and knowledgable about the resort, always happy to chat and give us tips for places to go and things to see. All round a great holiday.

We were very impressed by VIP Ski from our very first contact with the booking office staff who were helpful and quick to respond to our questions. We hadn't stayed in a chalet for some time and it made a wonderful change from a hotel. We were very impressed by Matt and Amber, our chalet hosts, who couldn't have been more accommodating, particularly dealing with Richards dietary requirements! The chalet was great, the food fabulous and the other guests were lovely. All this coupled with plenty of snow and beautiful sunshine on the last 2 days has made this a super holiday. We would definitely recommend VIP and will book with them again. Thanks for a great week Matt & Amber.

Our stay with chalet host Amelia was fabulous. The weather was not the best but our stay was made superb with food and service of the highest degree. I would have no hesitation in booking with VIP again and will recommend to everyone.

VIP gave us another wonderful holiday with the children. Amelia took great care of us in the chalet, anticipating all of our needs. The little ones had a great week with Megan, filled with fun. For next year, I would love to see some simpler dinners, Soups with salad for example. Also, there is so much food, with too much waste. For anyone travelling with children, VIP, is the only way to go!

So completely dependable year on year. Perfect hosts and holidays. Nothing too much trouble. Skilled, intimate, friendly and attentive service. Simply outstanding!

This was the fifth time we'd stayed with VIP in La Plagne (the set up there works incredibly well with young children) and, in terms of the in-resort service, probably the best yet. Rich and Harry looked after the nine of us brilliantly: charming service and excellent food (menu was an improvement on previous years which helped although wine still needs to catch-up in quality!).

The chalet staff were first class. Friendly, efficient and helpful. The cooking was excellent both in regard to the adults and the toddlers. The chalet was clean throughout and kept in good order by the staff. Although the furnishings are starting to look a little tired (we stayed at Lugarno 2 years ago) the chalet is well appointed and comfortable. The resort manager visited regularly and was a constant source of information and help when needed. The whole family had a really enjoyable week despite the wretched snow conditions. However the transfer to Geneva was, to put it mildly, chaotic despite making allowances for the heavy snowfall that weekend. The coach was 2 hrs late with no satisfactory explanation, as the traffic was flowing freely, if slowly, up and down the resort road all the way down to Aime. If fact the journey time to Geneva was little different to the outward bound journey. Geneva Airport was a shambles, no time, massive queues, last minute change of check-in gates without warning. Headlong sprint with young children to the far end of the airport(some 20 mins away) . This was enormously stressful for all and could have been avoided had the coach turned up on time. I have to say that the return journey undid a lot of the hard work of your staff and left us all with very mixed feelings about VIP. Hence the 3 stars. There are a number of operational issues that you need to reflect upon. As they say "It is very easy to gain a poor reputation but much more difficult maintain a good one".

Thank your for your kind comments with regard to our staff and service. We are sorry that your return transfer to the airport appeared chaotic. Regrettably, because of the snowfall and airport and road closures of the day before, aircraft, coaches and drivers were out of position and so whilst the traffic was flowing freely by the time we left, the chaos related to events of the night before. Thousands of stranded passengers unable to fly home the day before also crowded the airports and made travel a thoroughly unpleasant experience for everyone. Our sincere apologies for the inconvenience caused and that we were not able to communicate coherently the difficulties involved. Pip Brockman. Operation Director

Superb week. Chalet perfect. Great skiing. Matt and Amber our chalet hosts could not have been more helpful, nothing was ever too much to ask for, food was great, always a smile, a very hospitable pair.

VIP Ski had been recommended to us by friends. This was our first ski holiday and the UK office were incredibly helpful before departure getting us set for the trip and helping us understand what to expect. Once through the chaos of Geneva airport and onto the coach, we were able to start relaxing and since then we have had an amazing holiday experience, in no small part down to our exceptional chalet hosts Matt and Ambar. Nothing has been too much trouble for them and they have gone out of their way to make our stay as comfortable and enjoyable as possible. They are always friendly and cheerful and wonderful with the children (age 13 and 10). Their cooking has been truly wonderful, at breakfast, tea and dinner and they've been quite happy to adapt the menus to suit individual preferences. We shall all go home significantly fatter as a result! We've never stayed in a catered chalet before, but I can't believe it can get much better than this.

The chalet is right in the centre of town, so you just have to sling on your skis and walk a few meters to the lifts. It's clean, cosy and in excellent condition - lovely to be in. The beds are the most comfortable I've ever had, which makes a huge difference from most chalets I've been in. The bathrooms are lovely with loads of hot water. The chalet host - Tom - and his able helper - Darren - are charming, helpful and brilliant fun. Food was really good and nothing was too much trouble for them (ask them about the carol singing). You are in for a wonderful time.

From the moment we arrived at Geneva airport, VIP Ski certainly lived up to their name. The chalet was lovely and in a great location. Our host, Amelia, went above and beyond what I expected. All of the VIP staff we met were helpful at all times of the day and really friendly. All the food menus served were outstanding and better than the food we ate at restaurants.

Yet again vip came up trumps. Wonderful service and attention to detail. Super flexible. First class all round. Faultless in fact. The whole team were great. And Rich was awesome.

Just finishing our last night in La Plagne. This was our first skiing holiday with our children ( 3& 6) and it has been absolutely fantastic. The location of the chalet, being directly opposite the ski school and nursery slopes makes the position invaluable. Our Chlaet host, Tamsin and just been incredible! She has catered for all of our kids culinary needs and we are all going home well fed! Hats off to the VIP team - this has been a great holiday and we will be back next year.

Very impressed with the booking process. Chalet delivered all promised and more. Chalet hosts were voted the best ever by all the family. All in all a faultless holiday and we are all very impressed. Thanks to Matt and Amber xx

Just the best holiday - and Maxine was a gem!!! Oxygène also highly recommended - both for kids' ski school and for equipment rental. Thank you and we look forward to coming back next year!

As we left the airport the Vip service kicked in and didn't stop all through the week. We were woken every morning with cups of tea delivered to our room, continued with a sumptuous breakfast, escorted to ski school by Chris. After a long day skiing our children were kept constantly entertained by our wonderful nanny or by Chris and Charles's games, then fed great food before were were served extremely high quality of food served with the freshly polished cutlery. Both Charles and Chris were clearly proud of the level of friendly but professional service offered during our stay. Having been to at least 10 different chalets over the years I haven't seen this level of service, whilst all of us enjoyed their company.

Just FAB all round. Great chalet so close to everything....Jo is the bestest of hosts, hot chocs in the morning, lovely breakfasts, yummy cakes in the afternoon and amazing food in the evenings... Would recommend it all to anyone...

Maxine looked after us (6 adults + 3 children) really well - food was excellent throughout the week. Our nanny, Carly, was great with the kids too. The VIP set up in La Plagne is ideal for children with ski school, nursery slopes, main lifts and hire shop all on the doorstep.

Another amazing VIP holiday. The whole VIP service was flawless. Chalet hosts made our week in Lucerne very enjoyable, food for both adults and children excellent and flexibility offered where needed. La Plagne is a great family resort and the location of the VIP chalets is extremely convenient, no walking!!

The skiing was brilliant. The food was awesome. Alex and Jonno were super hosts - great cooking and always very helpful. Very flexible with our children's meals (dietary preferences and timing!)

Chris and Charles were excellent hosts. They were thoughtful and attentive and relaxed but always professional. The food was outstanding, beautifully presented and perfectly cooked. The chalet was impeccably clean albeit rather hot (a building issue out of VIP's control). Oxygene ski school and ski hire were excellent, the lunchtime care for the children was first rate and the quality of teaching high. The younger children loved the VIP nanny who kept them busy with a variety of activities throughout the week. A great week, thank you.

Lovely holiday. AMAZING nanny. Great chalet, perfect location.

Lovely chalet, excellent chalet host (Ben), very good cook, extremely friendly & helpful. Chalet immaculately clean & tidy. Holiday admin (booking, ski school booking, flights etc) all made very easy by helpful London office. Oxygene excellent as ever. We wondered if you would consider shower curtains in bathrooms? We would like to take a bigger chalet in La Plagne Centre (20-25) -if you take on a bigger one on please let us know. Many thanks.

Congratulations to VIP travel. Beautiful apartment. Efficient and pleasant transfer from Grenoble. Possibly the best chalet host we have experienced in many years of skiing holidays. Laura was very friendly extremely efficient and very kind to the small children in our party as well as a top class cook.

A last minute trip, to replace a friend who,because of a family bereavement, unexpectedly had to curtail his week and return to England. A lovely chalet,great food,service and hospitality by the very talented Alex and a big thank you to the other staff, notably Murray and Tina for being so helpful and accommodating in swapping over the guest name for the last few days. It was thoroughly enjoyable and I would highly recommend VIP and hope to return in the near future.

Great stay with staff who have a "can do" mentality. Immediately you feel like you have known the team for ages and that you are just staying with friends! An excellent and welcome stay, will definitely want to stay again. Chris and Ben excellent chaps with good conversation skills, humour and ability to cook and patience with small children. A special mention to Sarah the nanny who was simply amazing. Both our children took to her naturally and she kept them well occupied throughout the day.

Alex looked after us very we'll, food was very filling and tasty. One of us had to get back suddenly to UK and Murray and Tina made it very easy and lot less stress than it could have been. Thank you all for your great service and going the extra mile. Chalet Lucerne

We don't to leave! Great chalet with excellent hosts (thank you Charles and Jonno) the children had a fantastic time with Jamie-Lee ( the best nanny ever) we would live to take her home with us! The only down side would be that it would be pretty cramped in the chalet if it was full.

We had a lovely time in La Plagne. The chalet was spacious and very comfortable and Laura catered for our every need and served to us some delicious meals. Many thanks to Laura and the VIP team.

The experience was excellent, the chalet is in a very conveniently position overlooking the piste and very close to the main gondola giving access to the whole of la Plagne. I was well looked after in a comfortable chalet the food was excellent and the host was welcoming and attentive.

Excellent week. Lugano was very nice indeed and we were very well looked after by Laura, quite the best chalet girl we have had. Would definitely come back to La Plagne and use VIP again - they are very well organised and travelling at civilised times on a Sunday is a big plus!

This has been an exceptional holiday in so many respects, from the moment we booked to the time of writing this. The accommodation is great, the food superb. All staff have been friendly and have gone out of the way to be helpful. One person in particular deserves special mention for her efforts to make us feel welcome as well as catering for our special dietary needs - once again many thanks Jo. Tina's visits were very much appreciated and she provided us with excellent information about the resort.

As seasoned VIP users yet again it didn't disappoint. The hosts (Charles & Chris) we're friendly, efficient and nothing was too much even if it involved the demands of a 3 year old. Great food (with man sized portions!). We used the nanny service for the first time - Charlotte was very friendly and professional, had out daughter laughing within 5 minutes of meeting her, and again nothing was too much to ensure everybody had a good time. Our only small gripe is the communal space in the chalet could bigger .

Thank you to VIP for a wonderful week, our hosts Charles and Chris were exceptional, welcoming and entertaining, nothing was too much trouble and made our holiday such a success. Our nanny Sarah was great with our 17th month old son which meant I was able to enjoy the skiing without having to worry about him. All in all a fantastic week and I will not hesitate in booking another holiday with VIP next year.

We had a fantastic week. Everything from the welcome, food, service and the chalet was top class. The boys were great, and went the extra mile without hesitation. We would definitely return.

We had a wonderful week week skiing with our 3 year old child in La Plagne. From the moment we were greeted at the airport in Grenoble to meeting our chalet hosts in Bourget it was quite obvious that this was going to be a great holiday. Charles and Chris were exceptional hosts and surprised everyone with their sophisticated backing skills. The Hummingbird ain't got nothing on these guys!!!! The Guinness cake was definitely the highlight (can we please have the recipe.) The meals were well prepared and plentiful, I would say to at least a very decent restaurant quality and what was nice was age appropriate meals for the children. What made the holiday all the more enjoyable was the excellent care of the VIP nanny Sarah who took excellent care of our son. This allowed to relax and enjoy the stay all the more. I would definitely be happy to go on another VIP adventure next year. Thank you everyone at VIP:)

Thank you to Laura, Maxine and Murray for a fabulous week in la plagne. The chalet location is absolutely perfect for ski school and a selection of lifts. having experienced many catered chalets over ten years I can say the VIP team deliver above and beyond which is extremely refreshing and has made for a memorable holiday with family and friends. The food was fantastic, awakening to early morning wake-up drinks bought to the bedside, a selection of cold and cooked breakfasts. We would arrive home to fresh cakes after a wonderful day on the piste. Evening meals were exquisite. We would like to thank Laura and Maxine for a fabulous week and making us so welcome.

We had a fantastic time staying with VIP! Laura, Max, Murray and Tina made our stay unforgettable. From our beautiful accommodation to the delectable cuisine, we would definitely book again with VIP. The skiing was great and the slope side location was fabulous. Thanks for a special holiday!

Good skiing, chalet, food and wine. Ben was an excellent host looking after all our needs very conscientiously. The chalet complex is ideally placed beside the main lifts and above the ski hire shop, so minimal effort is needed to get out on the slopes in the morning and this is the best ski out/ ski in situation we have experienced anywhere in the Alps. The chalet is warm and comfortable and the rooms are spacious and well equipped. The resort is ideal for families with plenty of kids activities but the slopes are also good for challenging skiing for adults as well. The slopes are busy and queues can build up at certain choke points, but the area is very extensive and there are quieter corners as well. All in all one of the best skiing holidays we have had and we would thoroughly recommend it.

Really couldn't have asked for more from our family skiing holiday. The mountains in La Plagne are spectacular. Big views and great runs. The skiing conditions also couldn't have been better - we were lucky enough to have both sun and lots of fresh powder. We hadn't been to the French Alps for several years, and we're really impressed with how friendly and charming the service in all the bars and restaurants has been, without exception. VIP are very well organised and cheerful. All the little touches confirm why you would chose them for a ski holiday. Jo, our chalet host has been great. Very cheerful and a really welcoming host. Not only has she provided delicious food, but also has pampered us all week. Thank you Jo and thank you Tina, Chris and VIP. A lovely and memorable break. As this form doesn't have an obvious place for recommendations, I will add one now. Not being permitted to take a ski boot bag as well as hold baggage wasn't expected or welcome on a ski holiday. A trade-off between clothes and boots was more difficult for some of our party than others!

Charles and Chris looked after us beautifully - stunning food/ nothing too much trouble. Nannies - Sara and Caitlin showed incredible dedication to our little ones. They went way beyond the call of duty and we felt so confident leaving our little people in their care.

Friendly, professional, personable staff. Superb food. Excellent service, and outstanding nannies! Kids happy, nothing is too much trouble. Excellent skiing too.

Fantastic. Nothing was too much for our hosts. Delicious food. Went above and beyond the call of duty. Both Chris and Charles were awesome. They deserve massive bonuses.

Our chalet was really comfortable with a spectacular view. The food was delightful and Harry and Alex were super friendly and attentive. We spent a wonderful week and we are devastated to leave. Can't wait to come again next year. Hannah & Flora + the rest of the team. (Infinity stars)

We have had a fantastic February ski break. Como Suite was just as cosy as we remembered. Our children are already "lobbying" to return next year. It was lovely to see Tina (Resort Manager) again and our Chalet Host Jono was our hero of the week. If you are reading this review Jono's Mum you should be really proud of him - he has been an absolute star.

We had a great time. The chalet is super well located, great service and really relaxing. The nannies were outstanding! Thank you Charlotte and Sarah!!! Our host Ben was really helpful getting us sorted in the chalet and took care of us during the week.

The Lugano Suite is on the top floor of the most centrally placed apartment block in La Plagne Centre - facing the slopes and one minute to main Rochette tele-cabine. A perfect position for hassle-free skiing with private ski room situated on 3rd floor with individual private warmed locker. The Suite (accessed by lift) is spacious and well-appointed with all facilities including large wide-screen TV, free DVD's, iPad, games and library. All this is complimented by the fantastic services of Laura, our delightful chalet hostess and incredible cook. Having stayed in numerous chalets over the past 25 years I can state that she was the best at providing 'Michelin' quality cuisine of a standard rarely encountered and deserves much praise for her abilities not only in the kitchen but also her knowledge and manner at ensuring that we enjoyed our ski holiday - indeed, nothing was too much trouble. The afternoon cakes was a treat to look forward to and complimented by a welcoming note every day hoping that we had enjoyed our skiing and informing us, in detail, of the evening meal accompanied by non-plonk quality wine of limitless quantity. Opened wine, but not drunk, was NEVER served at later meals and, if required, one could choose from a large wine list of very decent wines at affordable prices. Dinner was three courses followed by a choice of cheese - and hence loosening of the belt. The ingredients were always fresh (a well-filled fruit bowl always at hand), the menu never predictable and more than a sufficient choice of everything one could wish for at any meal. Laura managed to cook and serve while keeping the kitchen and apartment spotless at all times without ever seeming it was a chore or drudgery for her. Impressed? I certainly was and we were very fortunate to have enjoyed her exceptional abilities for the week. It is a luxury and superior apartment and I have no hesitation in recommending this and the services of VIP-Chalets who have managed to employ exceptional staff and who make the customer feel they are never liability but a pleasure to look after. I cannot fault anything and the genuine praise I offer is as high as the Alps themselves.

We were looked after very well during our stay at the Chalet in a homely atmosphere. The chalet is well laid out and close to the slopes. I thought the food was excellent every night as were the cakes on our return from skiing.

We have had a lovely time. Harry and Alex have been wonderful and looked after us really well. The accommodation is ideally situated for our needs. We brought three very young children who learnt on the small nursery slope just opposite. The food has been delicious and the guys have catered for the children and our fussy eaters. Nothing has been too much trouble. We would definitely stay with VIPSki again.

Beautiful chalet Great food, unlimited wine Superb location - ski in, ski out! Main lift a few meters away. Easy access to ski hire and lessons. Good après ski! Charming chalet hosts. Very sad to leave and will definitely be returning in the future! Thanks VIP for a fantastic week.

Great week's holiday in La Plagne. Our stay at Como was perfect in every way. Our host, Jo, was wonderful and we very much enjoyed her delicious cakes and home cooked meals. Highly recommend Como and La Plagne - definitely returning next season.

Just finishing our family ski holiday in La Plagne. We have been exceptionally happy with all the VIP staff (especially our chalet host, Charles, our ski nanny, Sarah, and Chris who was always on hand to help Charles and us!!). Our whole dining experience has been fantastic with Charles often adapting his menu to cater for our newly vegetarian daughter!!! It's been a thoroughly enjoyable week and we've found the company of Charles, Chris and Sarah to be an added bonus - thank you all so much (esp for putting up with my varied music tastes!!). With best wishes to all the VIP staff.

We had a fantastic week in La Plagne. It was our first time to this resort and we would definitely return. It was an ideal resort for the family due to the location of the accommodation as well as access to plenty of gentle, wide slopes for the children. There was still plenty more challenging skiing for other members of our group and the option to ski over to les Arcs. The Garda Suite was great - spacious for the six of us, tastefully decorated and to top it off it was in a prime location. We could see the children at ski school from our living room & balcony! As always with VIP Ski the food and wine was of a very high standard. We had a superb nanny for the week, our children had the most wonderful time and are already asking when we can go back!

Alex and Harry were brilliant chalet hosts, and were patient with all our many requests and questions. The food was delicious, the wine flowed and freely and the rooms were comfortable and clean. We had an excellent location right next to the slopes, with a great view of the mountain from our chalet living room. We also appreciated the support from vip ski, and loved the more civilised transfer time on the Sunday. We couldn't have hoped for more and would definitely use VIP Ski again.

We have just had a fantastic family ski holiday, La Plagne is a fantastic family resort, we skied with two of our boys all day, and we all loved it, while our other son who is only 1, played with our nanny Caitlin who did a fantastic job and allowed us to enjoy the skiing without worrying about him. Our chalet host was a real character and our children took to him, he kept them entertained and well feed, two most important jobs. We have had a great time, it's a shame we have to leave!!!! The Cox Family xx

From the moment we were met at the airport in Grenoble our experience with VIP Ski was exceptional. Small touches, such as the bottles of water,fruit and chocolate bars on the coach made you feel immediately special. Throughout our stay, Harry and Alex our hosts,went the extra mile to make our experience truly special and were always professional in their approach. Nothing was ever too much trouble and they always had a smile on their faces. The chalet itself was fabulous and the food throughout the week was both plentiful and of a very high standard. We will definitely be returning as VIP customers in the future.

Excellent hosts, excellent food, excellent chalet. The experience was that of a small company wanting to provide a personal service to its clients. I hope this doesn't change. We will certainly book with VIP again and highly recommend it. Thank you

Just had a great week at the Garda Suite in La Plagne. Ellie was our chalet host and was truly lovely. I am a problem guest as I am gluten intolerant, however this was never an issue. The food was gorgeous - we suggested that the recipes should be available on the website so we can have a VIP dinner party at home! Thank you to Ellie and the VIP team. Snow was excellent and La Plagne was a fantastic resort.

Lovely apartment, perfect central location. Jo provided an excellent level of service and care, nothing was too much trouble. Food and drink excellent. Nanny Charlotte is a star, we feel very lucky to have had such a good team. All good. Snow was good and perfect sunny weather.

Laura has renewed our faith in the VIP experience. Amazingly organised and super efficient. The children's meals were fabulous and Laura managed to cater for our fussy eaters!! Dessert on the last evening went down a treat. The switch menu worked really well for us, and in fact Laura created meals from scratch to suit us, curry fab!!! The chalet was the cleanest it's ever been and we are returners of 6 years. Thank you Thank you Laura and Jono please come back for next year.

WOW what a week, nice eye candy! Chalet Hosts were very very accommodating ; ) Food was excellent, accommodation comfortable. We will definitely use VIP again!

We have had a fantastic week. The chalet was great - fabulous location; great living space; delicious food; lovely chalet host. There is literally nothing we can fault. We will be back without a doubt.

Our holiday was fantastic! We knew we would not be disappointed with the amazing location of VIP in La Plagne - we had wanted to stay in Summit View for several years! All staff were brilliant, professional, well presented, courteous and constantly helpful. We genuinely don't think we could have asked for a better Resort Manager or Chalet Host in Tina and Ellie respectively - nothing was ever too much trouble and the food was of a constant high standard. We will be back - thank you everyone!

Very well looked after (and fed!) by Jo.

The chalet really impressed and the hosts Alex and Harry made us feel really welcome, our every need was catered for. The meals were restaurant quality and the wine flowed freely. The location was excellent, close to lifts, ski schools and nightlife. A wonderful experience all round.

Apologies Will, we had a bug on the website and your photo's didn't save! Sorry.

We have had an amazing experience with VIP Ski in Lucerne Suite. Our hosts, Harry and Alex, have been exceptional. They have cooked delicious meals, helped fix my glasses and recommended facilities around the resort. If you're looking for a great day's skiing followed by lovely food and a great time, choose VIP Ski!

Charles and Jono created a very relaxed atmosphere for our week in the Alps despite the stresses of us being first week guests. The way they worked together and with the staff of the other chalets to overcome the teething difficulties to provide a seamless service to us was a great credit to them and VIP. The specification, location and food service were all ideal for a family holiday with young skiing children.

The chalet is the best we have ever stayed in - just beautiful. The position right on the piste has pretty much spoiled us for anywhere else! The hosts were very accommodating of our two parties split over two chalets, allowing kids and adults to eat separately which was a huge bonus. The food was very good as we expect from VIP, and we really appreciated not being hassled away from the table as soon as we'd finished eating.That huge living room had room for all our (9!)kids to sit on the sofa together for an after dinner DVD which they really loved. The nannies were uniformly excellent, and also have to recommend the massage service. All in all a definite 10/10.

Thank you for another excellent holiday. A couple of suggestions for improvement: 1) we didn't rate the quality of the house wine. 2) Chalet hosts were excellent on the whole but need to (i) pace courses out a bit more - sometimes felt like we were being rushed through dinner to get to the end as much as possible and (ii) keep volume of their own conversation down a little during dinner.

Overall a good holiday, we had a good experience. My only comment would be on the lack of ski hosting opportunities, we only got one day out with the ski host and the knowledge of the mountain was limited.