Aspen House Loft 1

We made it out to Val d’Isere by the skin of our teeth when Macron relaxed the bizarre travel restrictions on the British which had not only really annoyed us but as we discovered on our arrival, the French as well. A real cut your nose off to spite your face moment. The admin staff in the UK were excellent in keeping us up to date and Charlie in Val was in touch as soon as all was confirmed. VIP organisation was impressive given the circumstances under which they were operating. Our chalet host, Sarah was delightful, welcoming and could not do enough for us. She provided a three course meal every night without fault! The entire VIP team were impressive, polite, charming and efficient. VIP is a company that do service, a rare thing to find these days.

Even in times of covid, VIP made the whole travel process very easy through assisting with tests as well as keeping us constantly informed about changes in government regulations. The chalet itself was clean, homely and spacious with perfect access to the slopes. Food and general service from the VIP staff was very good and professional. Specific shoutout to our chalet host Alfie who was amazing and catered to our every need with exceptional efficiency and dedication.

The week has been a welcome get-away from the UK during these uncertain times. A blissful escape. ALL VIP staff we have met have been superb. Sarah our chalet host was great. Her cooking was excellent, and she was super friendly but at all times professional. The chalet was excellently kitted out. Loved the fluffy towels, dressing gowns, delicious wines served in super wine glasses, and a roaring fire. The steam room etc were a huge bonus. I honestly can’t rave about VIP more. As an ex-seasonaire, we so appreciate everything. Things have moved on since our day! Well done VIP. We’ll be back.

VIP adapted so well in these tough times for the chalet holiday industry. We met many of your resort staff who were all so helpful, skilled and endlessly friendly despite so much uncertainty.

Our 4th ski holiday with VIP and probably the best to date. Aspen House is only 2 years old so we expected the accommodation to be well planned, slick, modern and comfortable which it definitely was. But topping it all off again was the quality of the staff. Where do VIP find such friendly, enthusiastic, helpful and well presented employees? Sarah, our chalet host was truly exceptional. Brilliant tasty food which never failed at any point. Always cheerful and nothing was ever too much trouble. Thank you. Similarly, special mention and appreciation to Madeline on concierge services who really went the extra mile assisting with organising our return home COVID testing in Val D'Isere. Then there was the super attentive chalet manager Charlie who clearly takes great pride in his job. Thanks to all of the above mentioned staff plus Archie and Louise for making our stay so VIP!

We have skied for many years and this is the best chalet we have stayed at. The decor, view, quality of food, facilities and the service from our chalet host, Sophie, were excellent. If we had to find a negative then the only comment we could think of was the difficulty with lighting the fire

Fantastic stay as always with VIP weather not the best but everything else perfect as always, special thanks to Sophie who looked after us all! She's a real credit to VIP you should be very proud of her

We loved the newly opened Aspen House and what made it even more special was the fabulous service and delicious meals we received from Sophie, our host. VIP’s service was excellent, helping us with restaurant bookings and answering any queries or helping out with ski hire etc (thanks Hannah!). A wonderful week for a family of beginner skiers which we all enjoyed immensely, so much so that we’ll be going back!

This was our first ski trip in Europe and we were so glad we went to Val d'Isere with VIP Ski. Everything was very well organised from our flights from London, coach transfer, ski hire and accommodation. Aspen House has only just been opened so we enjoyed a brand new loft which was very comfortable and very close to the slopes Our chalet host, Sophie, looked after us extremely well and made amazing meals for us all week. It was great to return from the slopes at the end of the day to have freshly made afternoon tea waiting for us and then be served a delicious 3 course dinner The whole team at VIP Ski were very helpful and always on hand to answer questions and organise transfers etc

This was our first chalet experience and we have all decided it won't be our last! This week has been so easy and enjoyable, not only spending it in a beautiful chalet, (a few mins walk to the piste) the concierge as well as Hannah, our chalet manager have been exceptional as well being looked after and spoilt with beautiful food, cake!! wine by our wonderful host Sophie, who has enhanced our time with her easy manner, nothing being too much trouble, and film recommendations!!

Retuning to VIP after ten years to experience the new Aspen Lodge with our grown up children and their partners we were thrilled to find everything as VIP as we left it. Outstanding host, great support from the concierge team and an excellent resort manager. We also really enjoyed the new Aspen a House - top location and v comfortable. A little more natural ventilation would be welcome and an insight around the flat waste plumbing from the corridor loo running under one of th bedrooms.

Another great week courtesy of the best UK ski company. The brand new chalets right by the church in Val d'Isere are lovely. Angus did a great job looking after us.

Wonderful week away with our family of six in the Alps. Got off to a slow start with a general lack of communication and a couple of teething problems, but the managers - Hannah and Paul - rectified everything and pulled out all the stops to make our holiday perfect. Kudo to Sophie our chalet host, the poor girl was up and down the stairs every day getting kindling and logs, but she was bubbly and positive and an absolute star. We had a nanny for the boys - our only constructive criticism is that they should be encouraged and supported to plan their week in advance rather than play it by ear, as it proves hard to establish a routine. A little more guidance from the more experienced nannies would be beneficial for the new team members. Also, please provide them with proper warm uniform - our nanny wouldn't go up the mountain because she was cold, but this was rectified in 24 hrs. Overall, a positive experience and lovely memories were made. Bravo VIP.

On arrival at the lodge we were warmly greeted by our host Sophie, who clearly explained everything about the Chalet and the services provided. Sophie looked after us amazingly well, providing wonderful meals/afternoon tea, always in a friendly easygoing manner, making our stay as comfortable and enjoyable as possible. The lodge itself was brand new with a lovely outlook and layout right in the heart of Val D’Isere.that suited our family of 6 very well. The 3 rooms were comfortable and large enough all with ensuite's. Overall a great holiday that I would comfortably recommend.

Arrived to Val d'Isere with great, smooth connection from the airport. This set the tone for the week. From our first evenings canapés and champagne the week was a wonderful break with all details taken care of by our wonderful host Sophie. Skiing was great, accomodation and meals were excellent, provided in a relaxed comfortable environment. Thanks Sophie and VIP for a wonderful family reunion, that will no doubt live on in family legend. Sophie especially was great, with such a warm and friendly personality, it was so easy to get along with her and feel welcome, while she provided such good food and advice.

Fantastic skiing conditions all week. Wonderful chalet host - Sophie - delicious food and exceptionally hardworking and good fun to boot. The apartment was very comfortable with a amazing views up the Face. We also enjoyed the sauna and hammam. Minor niggles include the lack of mezzanine availability and too much unwanted intrusion from VIP ski representatives during the day when at least one of our group wanted to relax in the apartment. Communications pre-arrival were a little chaotic. Teddy enjoyed his holiday! Thank you.