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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • amazing

    Eliza Muysken 23 Feb 2020

    Stayed Feb 2020
    It was wonderful! The food was absolutely amazing and the staff were always really friendly. We had no trouble with organising our skis and our stay was just amazing you literally couldn't make it better. There was no problems accessing the boot room or the pool and the hot tubs were great to sit in on an afternoon after skiing. Everything was very well organised and we loved it. We hope to come back again. The Muysken family
    Read more…
    Val d'Isère,
    VIP CLUB Bellevarde
  • Brilliant chalet hosts

    Jon Sykes 23 Feb 2020

    Stayed Feb 2020
    We have been VIP many times. Abi Walton and Will Dines are the best chalet hosts we have ever had. Simply the best. The food was superb , the chalet and kitchen was always spotless - their convivial and warm manner was appreciated by all members of our family - both young and old. "Genuine diamonds" both of them Regards Jonathan
    Read more…
    Val d'Isère,
    Bellevarde Lodge Muscat
  • St Anton ski

    Geoff Buchanan 23 Feb 2020

    Stayed Feb 2020
    Lovely chalet and a great host , St Anton skiing was as good as ever .
    Read more…
    St Anton,
    Chalet Montafon
  • Another 5 Star Week

    Karen Fletcher 23 Feb 2020

    Stayed Feb 2020
    Our third stay in Das Theodul. The young adults running the hotel do a fabulous job, super attentive, happy to please and loads of fun. It's a really sociable hotel enjoyed by the kids and adults. Special mention to Lois the nanny who happily entertained my 11 year old for two days while she couldn't ski. Huge thanks to all.
    Read more…
    Lech,
    Hotel Theodul
  • A fabulous holiday!

    Suzanne Tushingham 23 Feb 2020

    Stayed Feb 2020
    This was our second time with VIP at Club Chateau and Hannah, Heidi and Claire were excellent chalet hosts and very accommodating. We were lucky enough to be with other families who we got on excellently with which really made the holiday. We love the resort and all the travel arrangements worked smoothly. Having been with VIP 4 years ago, I do think some standards have dropped, but do not see this as a reflection of the chalet staff. Little things like no morning cup of tea on the last day, a dirty dishwasher, a lot of dust and dirt under the beds (which I remember from last time too) meant it wasn't quite 5 star and let's the brand down. Also, with the exception of 1 other family, the other guests got significant discounts. Ourselves and the other family who did not are return guests so our loyalty does not seem valued. I appreciate we were the first to book but surely you also want the chalet full quickly too. That said, all in all a brilliant holiday, excellent resort and amazing people (guests and chalet hosts). Thank you.
    Read more…
    Alpe d'Huez,
    VIP CLUB Chateau
  • Ski in ski out - perfect location

    Steve Chamberlain 23 Feb 2020

    Stayed Feb 2020
    We had a fantastic time at Hotel Alberg. Literally a 20 yard walk to the St Christoph lift and you can ski right to the boot room. Food at the hotel was excellent. Rooms really nice. Only thing missing was the private balcony which was never cleared of snow. We will definitely use VIP ski again. We have been very well looked after.
    Read more…
    St Christoph,
    Hotel Arlberg
  • Holiday to remember

    Charlie Hanson 23 Feb 2020

    Stayed Feb 2020
    In my opinion the holiday was great and the food was spectacular ,the VIP ski service to and from the slopes was good and the drivers were friendly . Our rooms were very clean after every day of skiing .the stay was very pleasant and relaxing .the cinema room was very comfortable and relaxing ,we all enjoyed a movie after the meal . also , the choice of movies were varied and there was something for everyone. The staff were very helpful and were there if you needed anything. Over all the stay was amazing and I wish we could come again !
    Read more…
    Meribel,
    Indiana Lodge
  • Top week at Chalet Beluga

    Chris Dear 23 Feb 2020

    Stayed Feb 2020
    Brilliant week in Avoriaz topped off by a welcoming and helpful VIP Ski Team. Thanks to Kristin, Brodie, Dan and Carlie for making the week for us.
    Read more…
    Avoriaz,
    Chalet Beluga
  • Lewis family

    Anita Lewiscarpenter 23 Feb 2020

    Stayed Feb 2020
    Lovely chalet with a great team . Amazing food complements to the chef. Everyone tries very hard to make your stay fab. Truly a great holiday
    Read more…
    Morzine,
    VIP CLUB Alaska
  • Half term holiday

    Sian Price 23 Feb 2020

    Stayed Feb 2020
    A lovely Chalet with charming staff. Nothing was too much trouble. Particular care and attention was given to our daughter who has special needs. Rooms were clean and the main living area comfortable and relaxing. Patrick, Alex, Anna, Filly and Jake were friendly and helpful. As well as all the VIP drivers than ferried everyone around on request. We'd definitely return. Val d'Isere is a beautiful resort with something for everybody.
    Read more…
    Val d'Isère,

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