Testimonials

We were looked after from prior to the holiday ,Mima checked that we had everything we needed in the chalet ,and during our stay were superbly fed and looked after by Michaela and Lottie ,both great cooks and excellent hosts. The grandchildren were also expertly looked after by our nanny. All in all a great holiday.

From the moment we arrived until our sad farewell Michaela and Hannah were amazing. Tremendous food, perfect service and most importantly, really great company. Concierge was fab for our every need, from opening times to lunchtime bookings to pick ups at the end of the day. Ski hire in the boot room was brilliant. Aspen House is the best location in Val. A great holiday with spectacular snow conditions. Thank you.

We have had another fantastic week at Bear Lodge. The staff have all been brilliant. Nothing has been too much trouble. A particular shout-out to Sam who served us at dinner and was an excellent host (somehow appearing interested in how our day went even though it is the last week of the season and finding additional flavours of ice-cream and sorbet on the last night). Looking forward to coming back next year. Another special mention needs to go to Georgie who was brilliant at managing the dining room - a real ray of light! Again amazing energy and smiles for the final week of the season. Thanks also to Charlotte (1), Ursula, Charlotte (2) and Ophelia who were wonderfully helpful, chatty and smiling throughout. We must mention the food too. We have eaten so well. The quality and choice has been fabulous. We especially enjoyed the beef and the desert buffet on the last night. We have been impressed with the changes made since our stay last season. The afternoon tea is now five star - which we highly approve of and appreciated!

Outstanding accommodation, staff and location nothing was too much trouble

Once again a wonderful week in Arc 1950. From the moment we arrived we have had our every need attended to, great food and drink, easy access to skiing, helpful cheerful staff. Our chalet host, Lily was just amazing, cheerful, and smiling every morning and evening. She looked after our dietary requirements and our fussy children with ease. The ski lesson groups were lovely and small, which allowed the children to progress well. All the other staff we met with were also happy cheerful and helpful. Well done VIP on a class act!

Great hotel staff very helpful, If I had to find things to improve, would be - better equipment in the gym, Steam Room too hot, where as jacuzzi a bit cold

From the moment we arrived at Geneva airport, the VIP team have all been fantastic. Olivia and Henry, our chalet hosts, looked after us wonderfully well. The meals were all excellent and both Olivia and Henry were always asking if there was anything extra they could do for us. Chalet Luk is extremely comfortable and well maintained. Our overall holiday experience has been fantastic

Bear Lodge is the perfect place for a ski holiday- literally touching distance from the pistes and with all the luxury facilities you could hope for - pool, gym, sauna, steam room, hot tub, gym and even cinema which makes it the nicest place to come back to after a day of skiing. The staff are so friendly and helpful and genuinely did everything they could to make us feel welcome.

Our trip was amazing however the staff and service in particular was incredible, everyone had service with a smile and ursula and martha in particular were brilliant, friendly and lovely to talk to. Thank you so much VIP and the staff

We had a perfect holiday at Le Manoir, a time we will always remember. The house is stunning, set in a beautiful location and has the most wonderful views. It also has a lovely relaxed feel to it but this was helped by our wonderful hosts; Alana, Sylvi and Alex, who made us delicious food, gave us great advice and were a pleasure to spend a week with. We’ll miss them x