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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

11 - 20 of 12804

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  • Fabulous ski holiday!

    R Hull 29 Jan 2023

    Stayed Jan 2023
    Bear Lodge is an absolute gem! A gorgeous hotel with fantastic staff, in a brilliant location on the edge of Arc 1950 village, with ski in/out directly onto the piste. The food was excellent and the sauna/jacuzzi/swimming pool facilities were an added bonus. Everything was so well organised, it was just the perfect ski holiday!
    Read more…
    Arc 1950,
    Bear Lodge
  • Staff are a credit to VIP

    Sarah & Stuart LACK 29 Jan 2023

    Stayed Jan 2023
    A fantastic week in BV3 thanks to our amazing chalet hosts Hannah, Lottie, Clare and Becky, who were hardworking, friendly, professional and enthusiastic. The food prepared by Ashleigh and Charlie was really excellent. All the staff we met were so friendly and helpful from Concierge to the resort drivers. A great bunch of fellow guests, many of whom were repeat VIP visitors, all made for a great holiday.
    Read more…
    Val d'Isère,
    No 3 CLUB Bellevarde
  • Excellent holiday

    A G 29 Jan 2023

    Stayed Jan 2023
    I'd a really nice stay at Bear Lodge. The rooms were very comfy and hotel well located for the piste. All the staff were very friendly and accommodating, keeping us very well fed. Thoroughly recommend Bear Lodge!
    Read more…
    Arc 1950,
    Bear Lodge
  • Fantastic week at Bear Lodge

    Cheryl B 29 Jan 2023

    Stayed Jan 2023
    Bear Lodge is a beautifully designed hotel with excellent staff. The rooms are comfortable with great attention to detail. The hotel design and location is really practical for skiing. The staff were warm and welcoming whilst also providing great service. The spa is a real bonus for a ski holiday, I used it everyday! The food served was of a high standard and the quantity was just right. I would stay at Bear Lodge again. It was the best ski resort hotel i have stayed in.
    Read more…
    Arc 1950,
    Bear Lodge
  • Perfect stay at Bear Lodge

    Helen C 29 Jan 2023

    Stayed Jan 2023
    A superb week at Bear Lodge. Perfect location right by the slopes, wonderful spa and lovely staff. Great to meet the hardworking chefs at the end of the week - the food every night was fantastic. Couldn’t have asked for more!
    Read more…
    Arc 1950,
    Bear Lodge
  • A great experience. Excellent location, super-friendly staff, and great spa facilities

    Mark Sheiham 29 Jan 2023

    Stayed Jan 2023
    A great experience - would highly recommend. Ski literally to and from the door in pretty much all ski conditions and excellent location high up in the ski domain. Arcs 1950 is a charming village centre only 5 mins walk from the hotel. The inclusion of 2 mornings ski guiding (from ESF instructors) for free was very welcome. Hotel is new, very well maintained and in excellent condition. Bedrooms are fine if unremarkable. Bathrooms are excellent. The pool and spa facilities (hot tub, sauna, steam room) are great and a real highlight of the trip - they became a hub for post-ski socialising. The bar area is very good with a good range of spaces for different sized groups - and the free drinks and canapés on the first and last night were a very nice touch. The restaurant area is nice. Breakfasts were great with daily specials and daily fruit smoothies a highlight. Dinner is included all 7 nights - food generally good and occasionally excellent, but also with some downwards variations at times. Free tea and cake in the bar after skiing was nice too. The staff were really great throughout- super-friendly with a very welcome “can do” attitude. And the relatively small size of the hotel means you get to know people quite quickly. The package is very cleverly managed with lots of thoughtful little touches and a flexible approach to adapt the guests’ needs. Hotel manager Murray is a great guy - super-approachable and down to earth. his positive approach filters down throughout this team. He even came out skiing with us on his day off!
    Read more…
    Arc 1950,
    Bear Lodge
  • Happy Days

    David Elliott 29 Jan 2023

    Stayed Jan 2023
    Matt and Robie were the perfect hosts. Happy friendly and attentive. They fed us well and were chearful and attentive. Beluga is a really great place to stay, happy, warm super food by the truckful and the rooms have with great views. Ski in and out from the front door close to all amenities and of course the ski lifts. This is the ski venue that sets the gold standard.
    Read more…
    Avoriaz,
    Chalet Beluga
  • Best ski hotel ever!

    Alison Broomfield 29 Jan 2023

    Stayed Jan 2023
    Fantastic week, the nicest hotel I have stayed in for a ski holiday. Such friendly staff throughout and a fantastic manager, Murray. Facilities including ski in/ski out, spa, cinema room, large bar were great. Everywhere was spotlessly clean and the food was great! Smart TVs in the bedrooms were a plus too. Would definitely come back!
    Read more…
    Arc 1950,
    Bear Lodge
  • Bear Lodge - best of both worlds

    Andrew Torrance 29 Jan 2023

    Stayed Jan 2023
    Bear Lodge is a revelation - combining the best parts of a chalet experience in a hotel setting, with the benefits of larger facilities, bar, wider food selection and lots of friendly staff. Every detail of the building has been thought through, and Murray and his team are fantastic - they couldn't do enough for our group. Special thanks to the restaurant staff for dealing with our large group so efficiently. We like to ski in different resorts each trip but I can imagine the canvassing to be straight back here will be strong!
    Read more…
    Arc 1950,
    Bear Lodge
  • Amazing ski stay

    Claire Hewitt 29 Jan 2023

    Stayed Jan 2023
    Thank you for an amazing ski stay. The hotel is lovely and in a fantastic position with views over the slopes and mountains! The hotel staff are super friendly and helpful. Nothing seemed to much trouble. One of the best places I have ever stayed. Thank you to all
    Read more…
    Arc 1950,
    Bear Lodge

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