Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
If you've been on one of our holidays and wish to submit your own review please click here.
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Very cheerful happy staff who went above and beyond - nothing was too much trouble. Pleasantly surprised by the quality of the catering. Chef Patrick worked tirelessly and with a perfectionist's attention to detail, introducing every course with enthusiasm and caring very much about the food he served. Great fun crowd who mingled and were fun. We were blessed with excellent weather and snow at the start of the season. Only gripe: pot luck about which concierge answered the phone and whether we could be picked up from Bananas. The hassle of this is not worth pissing off regular returning guests - collect from Bananas without us needing to kick off!. Leaves a sour taste on an otherwise perfect holiday.
Thank you for submitting feedback on your recent holiday, and thank you for skiing with us again. We’re thrilled to hear that the team looked after you well and you were lucky with the snow and sunshine. We do not operate a driver service for guests staying in our Bellevarde Lodge chalets. However, we do operate a ski school drop off for beginners and an afternoon shuttle from La Daille to the Tourist Office. Best wishes - Lottie Owen Jones, Marketing Assistant
We have been to VIP for the last 3 years at the same time( first or second week of the season). As usual a great experience,wonderful attentive staff who meet your every need. The food was very good, from breakfast to evening meal. Rooms were very good and we thoroughly enjoyed our stare,this primarily due to the excellent staff. Thanks very much.
This was my third VIP experience and it's definitely been the best. Our chalet manager Dan bent over backwards to assist with a few tricky holiday dramas and our chalet staff Abi and Will exceeded expectations at every opportunity. The chalet was spotless and cozy, the meals beautifully presented and delicious, and they were always keen to do everything possible to make our holiday as special as possible. My only request is for management to install a handle on the inside of the boot room. Thank you for a fantastic week!