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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Great holiday

    C L 22 Apr 2022

    Stayed Apr 2022
    Overall a brilliant holiday. The hotel was very well located and the design worked really well. The staff were genuinely lovely and their efforts were so appreciated. Really impressed with the small group ESF ski lessons for the children. This worked really well and although we had very limited opportunity due to availability the experience we had with nanny care for our youngest on the last two afternoons was brilliant. Lovely playroom setting and confident caring people. The ski hire contract with Intersport/VIP made the convenient in-house hire option very pricey compared to the Intersport shop hire option directly which was only a short walk away in the village. Expected to pay a premium for the convenience but for a family of five hundreds more was excessive so this was a bit of a niggle as missed the scheduled welcome drinks/info session getting sorted on this front on arrival and didn’t then get the overview of how everything worked but over the days we made enquiries and worked it all out. The food was lovely quality and nicely varied, both adult and the childrens menus. The dining room was very cold at certain tables though where the air con vents sat above. Mentioned this as it made dining a bit uncomfortable if you were not layered up. One of the serving staff suggested it was the proximity of our allocated table to the windows but this wasn’t the case. The breeze (!) was so obvious in our spot the top of the napkins were moving around on the table. Another small point was the opportunity for getting to know the other guests was limited. The two mornings of ability matched social skiing which was offered originally wasn’t infact available which was a shame as this would have been a great way to meet other guests at the beginning of the week and enjoy some sociable skiing. Overall though this was a lovely holiday with amazing snow conditions we all really enjoyed and I would highly recommend VIP and Bear Lodge.
    Read more…
    Arc 1950,
    Bear Lodge
  • Great ski experience

    Alison Jackson 21 Apr 2022

    Stayed Apr 2022
    Lived up to the Vip experience expected, we all enjoyed our week, location couldn’t be beaten
    Read more…
    Val d'Isère,
    Loft 1 Aspen House
  • True VIP experience!

    Hilary Bates 20 Apr 2022

    Stayed Apr 2022

    A memorable short break where we have been looked after as true VIPs! Charlotte, Ben, Jesse and their teams offered outstanding customer service throughout our stay. The Bear Lodge experience was perfect! The facilities are all so convenient, well kept and the attention to detail is spot on. The food was fabulous everyday and the special cake for our sons birthday was amazing. From the moment you arrive at 1950 the VIP staff go above and beyond. Congratulations should go to the management team here who have clearly worked very hard through a difficult season to produce an exceptional holiday experience that we will remember for a long time! Thank you.

    Read more…
    Arc 1950,
    Bear Lodge
  • Sunny ski week in Val d'Isere

    T F 20 Apr 2022

    Stayed Apr 2022
    Having been postponed from last year it turned out our long awaited holiday was well worth the wait. We had a lovely welcome by our chalet hosts Guy and Holly who went above and beyond to keep us and our children entertained, fed and watered throughout our week. Our group of 6 families took Chalet Bellevard 1+2 which worked perfectly. our hosts In the adjoining chalet, Harry and Amber, were equally as accomodating even allowing us to have one dinner sitting for kids and one later for adults. The chalets were well located for ski in/out being just off the Santons run. It was just a 5-10 minute walk into town otherwise or we could phone the concierge to order a minibus service. All in all a very successful trip. Highlights were - exquisite food, excellent range of wines, hot tubs on the balcony, fantastic resort.
    Read more…
    Val d'Isère,
    No 2 Bellevarde
  • Magical Easter Week

    KTS W 19 Apr 2022

    Stayed Apr 2022
    Thank you VIP for another wonderful holiday in Avoriaz. The chalet is gorgeous - the best view I have ever had, and beautifully laid out and furnished. The pool and steam room are a brilliant luxury and so well used and enjoyed by the children (and the grown ups!). Henry and Anna looked after us so well - the food and hospitality were superb and my son particularly enjoyed the lightsaber fights with Anna. Very sadly one of our party broke their leg during the trip, but everyone was so helpful and supportive - special thanks to Marc for all of the advice, assistance and support. We would also like to say a huge thank you to our nanny, Florence, who was brilliant with the children and great company! We are all missing you all… and the snow, but can’t wait to go away with VIP again next year.
    Read more…
    Avoriaz,
    Chalet Beluga
  • Suite Koda stay

    Chrishan Thakar 19 Apr 2022

    Stayed Apr 2022
    From the minute we arrived, our host, Lucy went out of her way to make us feel welcome and take care of our every need. We couldn't fault the service and felt thoroughly spoilt by the service which was made even better by the great skiing. Lucy was an exceptional host who we couldn't recommend more highly along with the rest of the VIP team. Thank you all for making our holiday a fun and memorable experience. We look forward to coming back!
    Read more…
    Arc 1950,
    Suite Koda
  • Brilliant, Brilliant, Brilliant!

    C D 18 Apr 2022

    Stayed Apr 2022
    This was our first time with VIP Ski and we were all very impressed both with the UK office staff, whilst booking the holiday, and the staff in resort. Bear Lodge has excellent facilities and a perfect slope side location. The accommodation was to a very high standard - just perfect for our 2 families of 4. Our chalet host, Mimi, was fantastic. Nothing was too much trouble and her cooking was superb. Thank you for looking after us! We all loved the holiday from start to finish and we’ll definitely be back next season.
    Read more…
    Arc 1950,
    Suite Baloo
  • Fabulous Stay 2022

    Jo Kirby 18 Apr 2022

    Stayed Apr 2022
    Bear Lodge was amazing. Enjoyed every minute we spent there. Room was comfortable and modern, facilities were great with lots of extra’s (my son loved the cinema room). Everything was so well thought out from the wake up drinks to the fruit basket in the boot room. The food was lovely and catered for all, very accommodating for my son who has many food allergies. The staff eye very friendly and attentive and couldn’t do enough for us. Nothing was too much trouble. Definitely recommend and would love to stay again !!
    Read more…
    Arc 1950,
    Bear Lodge
  • Suite Natsu, Bear Lodge

    J W 18 Apr 2022

    Stayed Apr 2022
    We have had a fabulous week in Suite Natsu. Lucy has been an absolutely excellent chalet host, meeting our many and varied needs with three generations staying together and a range of dietary requirements. We have been exceptionally well fed and well looked after. Lucy was also able to give us top tips about the best pistes, which lifts to avoid and how to access the mountains as a pedestrian, with a non-skier in the group. The children will be very disappointed when Lucy's not there next year! Thank you!
    Read more…
    Arc 1950,
    Suite Natsu
  • Peak Perfection

    Sacha Staveley 17 Apr 2022

    Stayed Apr 2022
    We had a truly magical holiday and wonderful stay in No 3 Aspen Lodge. The accommodation itself was immaculate, very spacious, and beautifully decorated. Our chalet had a lovely view of the church steeple and "La Face" - tempting us to the slopes, which were conveniently only a few minutes walk away.. We really enjoyed spending time back at the chalet after skiing, lounging on the huge L shape sofa. We were greeted every afternoon with a selection of delicious cakes made my our super chalet girl Jess. She excelled herself with every meal; sending us off in the morning with a hearty breakfast and preparing delicious 3 course dinners in the evening. (Is there going to be a VIP cookbook coming out?!) Jess also chatted with us about restaurants and bars to try and all our bookings were seamless with Charlie taking care of everything. On a few afternoons we enjoyed the jacuzzi, steam room and had it to ourselves! Special thanks also to Louise in the London office for her patience with booking our holiday, lessons, private transfers, ski hire and passes. Thank you VIP, we loved every minute of it! The Staveleys
    Read more…
    Val d'Isère,
    Loft 3 Aspen House

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