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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Family Skiing

    Nigel Aykroyd 23 Mar 2026

    Stayed Mar 2026
    Fabulous chalet. Excellent staff. Excellent location. Huge thanks to Polly and Sam who looked after us so well. They became a part of the family.
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  • All good

    Mark Hutchinson 22 Mar 2026

    Stayed Mar 2026
    All good as always, but a couple of things niggle. Breakfast was a bit of a shambles. Every day we had to search for two of more of the following … cups, sugar, tea spoons, butter, pepper grinder with pepper in it and hot food orders were forgotten on more than one morning. Breakfast is disappointing compared to other comparable hotels. Having (mainly) football playing on screens in the bar is annoying and distracting. I get it if there is a major sports event, but otherwise turn it off. The quiz was delayed for about 40 minutes due to a football match which very few people were interested in. This sounds like a long moan, but we had a great week and it was our 4th time at Bear Lodge. The point is that this is a not inexpensive holiday and so it’s not unreasonable that the little details are got right.
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  • Amazing stay at BV5

    Will C 22 Mar 2026

    Stayed Mar 2026
    We have just finished a wonderful week in No.5 Bellevarde in Val D’Isere. The chalet was great and our hosts - Robbie and Kate - were genuinely incredible. They truly went above and beyond to ensure we had a fantastic trip, providing delicious food and good vibes at all times. Couldn’t have asked for more from a ski holiday and genuinely sad to have to leave! Big thank you from us for making the week so memorable.
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  • VIP Ski Graciosa La Plagne : Honest Feedback

    Richard Powell 22 Mar 2026

    Stayed Mar 2026
    Accommodation: Rochette was very comfortable and in general well thought out. We greatly enjoyed staying there. Boot room and bar area were particularly good. However there were a few issues we would like to feedback. 1. Wood panelling in chalet was dangerous with multiple splinters. 2. Coffee machine was rubbish because kept running out or filling up every time it was used. 3. We felt the open plan kitchen put a lot of pressure on the cooks as it’s so visible, and worse it generates too much heat to the dining area 4. Fire is fun but useless 5. Layout of sofa (L shaped) doesn’t encourage group conversation Staff: 1. Concierge were poor - we asked three times to book a restaurant (day before, morning of, and afternoon of) but eventually were told that he had forgotten and then our particular restaurant was full. We ended up contacting Charlie (floor manager) who did eventually book an alternative restaurant. 2. Management was invisible from the customers point of view. 3. However, Cameron and Eleanor were fantastic hosts and produced delicious food over and above our expectations. Ed and Katie also stepped in for a few shifts which was seamless. 4. Other guests in Rochette had stayed with VIP on multiple occasions before (one of whom is a private chef) and repeatedly commented that the food was the best that they had had. 5. What is more both Cameron and Eleanor were very generous with their time and knowledge for skiing destinations, mountain restaurants, ski touring booking and access to the shuttle bus drivers (Charlie the driver was especially helpful). Overall, an excellent experience made special by Cameron and Eleanor and we would stay with VIP again.
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  • Great stay

    Connor Whitworth 22 Mar 2026

    Stayed Mar 2026
    We had an amazing stay at Chalet Bel Sol in Val d’Isère. The location is perfect—easy to get around and very convenient for skiing, which makes a big difference when you’re there for a proper ski trip. The chalet itself is beautiful, but what really stood out was the main living area. It’s super comfortable, spacious, and just a great place to hang out after a long day on the mountain—exactly what you want in a ski chalet. A special shoutout to Grace, who truly made the experience. She was incredible—such a great cook, genuinely kind, and went out of her way to make sure everything was perfect for us. The place was always spotless, and you could tell she really cared about making our stay as enjoyable as possible. And of course, Val d’Isère itself is just unreal—the skiing speaks for itself. Would absolutely come back and highly recommend.
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  • Val d’isere

    Suzi & Jamie C 22 Mar 2026

    Stayed Mar 2026
    Lovely chalet in great location. Toby & Zan were excellent, very welcoming, professional & couldn’t do enough for their guests. Food was amazing from wonderful sumptuous breakfasts to afternoon tea delights to wonderful creative evening suppers. Five star all round.
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  • Best Ski Holiday Ever

    Colleen Kelly 22 Mar 2026

    Stayed Mar 2026
    There was seven of us at the chalet which we loved , it was cozy , clean , gorgeous views , quite perfect . But we ALL agree the best part was Grace , her meals were spectacular, she was gracious, accommodating and made the best pavlova I’ve ever had . We came back to spotless rooms and delicious snacks . I would 1000% recommend this and ask for Grace !
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  • Don Harrell party

    Michael Davidson 22 Mar 2026

    Stayed Mar 2026
    For our first visit to Val d’Isere we were looked after by the VIP team at the Farmhouse. They made our week very comfortable and the meals were amazing, I don’t think we could have asked any more of the team. A really big thank you and hope to see you again soon. Mick & Lisa
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  • Soup to Nuts- everything was perfect

    Jen Moulton 22 Mar 2026

    Stayed Mar 2026
    I have never had a more relaxing holiday- every detail was taken care of and prepared like I had planned it myself. The chalet was welcoming and comfortable, the food was delicious and creatively prepared and the agenda was perfectly timed to give us downtime and fun time. We will be back!
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  • Marvellous Week!

    James TG 22 Mar 2026

    Stayed Mar 2026
    Outstanding week with VIP Ski….lovely chalet and fantastic service from Jo, Matt and Ted. Great meals and the resort is up there with the best, excellent conditions all week rounding off a 5 star holiday!!
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