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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • VIP SKI exceeded our expectations

    michael barker 21 Apr 2026

    Stayed Apr 2026
    The chalet was very clean, comfortable, spacious, well appointed and equipped, and very convenient location for ski-in/ski-out. The meals by our chalet hosts (Jess and Richard) were all excellent - well cooked, well presented and well considered - and both of them were so good-mannered, polite and friendly. Actually, all of the VIP SKI resort team were wonderful - friendly and helpful at all times (with special mention to Hannah, the chalet manager, who popped in every morning and night to check we were OK), and Tilley (who was a great help from the concierge desk on many occasions). The ski hire and lift passes were sorted out very efficiently upon our arrival, and the VIP SKI Concierge WhatsApp was a great idea for supporting us during our holiday (e.g. booking tables for lunch etc). We have been on ski holidays with other chalet companies in the past, where they have been quite judicious with the inclusive wine and other alcoholic drinks. Not so with VIP SKI! Our fridge was constantly stocked with included/complimentary champagne, wine and beer - it's a wonder that we have not returned as alcoholics! We had a minor problem on our chalet host's day off, where we were assured that continental breakfast and afternoon tea would be left out for us. Unfortunately, neither materialised. Some breakfast provisions (milk, fruit, croissants etc) eventually arrived from George at 8.50am, after we chased the VIP Concierge team, and our afternoon cake was found frozen in the freezer that evening! However, these minor set-backs would not deter us from recommending VIP SKI, or staying again, as the holiday overall was excellent and a 5 star product from VIP SKI. Thank you. One final thing to suggest is that VIP SKI could advise guests to bring snow shoes or boots for walking around the village in the evening. There was too much snow and ice for using normal shoes. Thank you to everyone at VIP SKI, including Jess who helped with our booking of Chalet Choko and offered us an attractive last-minute option.
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  • Superb new Graciosa!

    C C 20 Apr 2026

    Stayed Apr 2026
    Graciosa is a fabulous, top notch, new chalets build in La Plagne. We couldn’t have asked for more in the way of comfort, convenience or service! Notes to VIP Ski Beth was an awesome chalet host. Emily was great (we can forgive her the burnt croissant and mixed tea orders on Thurs a.m.(!) - late night on Weds?). Finn was also brilliant. A few suggestions: - decaf granules doesn’t cut it. Need top notch decaf beans or fresh ground pls!!! - need to sort the splinters. Our 9 year old had one on arrival. Not the best start. More during the week. Just all needs a wax or seal. The look is worth it. - massage studio needs adjustment. Too bright. Needs a dimmer / ambient lighting. No chair outside - had to stand while waiting in corridor in just a robe while staff and skiers walk by(!); lights go off in corridor if you’re static; no signs so I wasn’t sure where to wait and almost walked in on someone having a treatment; mirror in treatment room needs replacing or moving as otherwise you have no privacy when being asked to ‘turn over’ - caught masseur looking!! - need better options than just ‘coke’ in fridge; some syrups for kids (squash) and lemonade or Fanta etc - Bar area doesn’t work well - not enough seats; can’t do quiz if more than a few suites come; change where bar is which cuts room in half; open plan with reception as otherwise large wasted space; liked quiz at 6 as family could join in; - put small shoe racks outside suites for outdoor wet boots - chalet door was NEVER shut. Staff used to coming and going without ever pulling it too properly. So we never came home needing to use key. It didn’t feel unsafe as was quiet but it’s a general security and safeguarding issue. Needed too hard a pull to shut door properly. - easyJet and other companies treat children as up to 13 or 15; 12 is too young and is more cost prohibitive for families
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  • Another fantastic VIP Ski holiday

    G J 20 Apr 2026

    Stayed Apr 2026
    The Chemmy Alcott week in Bear Lodge is the BEST way to end the season. Great skiing, great hotel and great fun. Many thanks to Gareth, Kristen, George and all of your teams at the London office, the Alps and the resort. The combination of the ski guiding, the wellness area, the delicious food and the exemplary service provided a wonderful holiday experience. Skiing with the multi-talented, inspirational and refreshingly down to earth Chemmy Alcott was amazing - such a good ambassador for skiing and general well-being. It truly was a holiday not to be missed - thank you VIP Ski.
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  • Great Chalet & Ski area!

    J M 19 Apr 2026

    Stayed Apr 2026
    Had an amazing week at Bear Lodge. Travelled with my almost adult boys and found this made us all happy. The team at the lodge looked after us well and we integrated with others quickly. The guided skiing. Cinema, gym room and wellness centre completed our stay along with a quiz, fun racing, gala dinner and time with Chemmy Alcott. Will definitely go back and recommend to others. Thank you George and team. Just what we wanted.
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  • A week in Loft 3

    Oliver Dunford 19 Apr 2026

    Stayed Apr 2026
    We had a great holiday. The food was good and the chalet kept really clean, we liked our Chalet hoist Hattie very much. It would have been nice to of had the same staff a bit more though. The Sauna and steam room didn’t work all the time. I think the boot room could be better ventilated!
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  • Chemitastic !

    BRIGID LURY 19 Apr 2026

    Stayed Apr 2026
    Back after 3 years and my already high expectations were exceeded. The accommodation, service and location are very good, and we were very fortunate to have good snow and lovely weather. The guiding and chance to ski with Chemmie Alcott were the cherry on the top. The real judge of a great operator is when an unexpected problem arises in this case half the party became unwell. The staff were very caring, help with laundry, extra meals and checking in with us was very supportive
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  • Met all expectations

    Amanda Dick-Cleland 19 Apr 2026

    Stayed Apr 2026
    An excellent week with great mixed company - free guiding and extra bonus of the delightful down to earth and really helpful Chemmy Alcott. Accommodation, Food, Wellness centre all of a really good standard and the staff are without exception helpful kind, friendly and funny. Ski hire from the handily placed 3 floor straight to slope boot room.
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  • Perfect week �

    Catherine Hendy 19 Apr 2026

    Stayed Apr 2026
    We had a wonderful week with friends and family. Harriet cooked wonderful meals all week whenever we requested them. Nothing was too much trouble. She was always smiley and friendly . We were so lucky
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  • Amazing holiday!

    Guy Falco 19 Apr 2026

    Stayed Apr 2026
    We have just returned from an absolutely incredible week at Bellvarde with VIP Ski and honestly cannot recommend it highly enough. From the moment we arrived, the whole team made us feel so welcome. Chalet girls Imogen, Grace and Daisy were warm, attentive and genuinely lovely — nothing was ever too much trouble. Our two children were doted on throughout the week, which as a parent means everything. It’s the kind of thoughtful, personal service that’s hard to find and impossible to forget. The food was on another level entirely. Oli and Dan produced the most incredible meals every single day — beautifully presented, generous and absolutely delicious. We looked forward to every sitting. Guests around us felt the same way. Oscar rounded out a fantastic team and the whole week had a brilliant atmosphere thanks to everyone’s warmth and professionalism. If you’re considering a catered ski chalet holiday, especially with children, look no further than Bellvarde with VIP Ski. We will absolutely be back.
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  • Excellent all round experience

    Ian Aspden 19 Apr 2026

    Stayed Apr 2026
    Superb staff and chalet hosts, brilliant guiding and excellent resort
    Read more…

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