Penthouse Misha

Excellent chalet and brilliant chalet hosts. Accommodation is fantastic - loads of space, very comfortable and superb location. Ski in ski ski out is awesome and Bear Lodge facilities are excellent. All the food was fantastic and the hosts were attentive and accommodating. We had a great time and every one of us would love to come back to this chalet and resort again. Our chalet hosts were friendly and really flexible. They struck the perfect balance of chatting with us and being discreet and letting us get on with our holiday. Congratulations to Ellie and Lucy for being wonderful hosts and chefs. We were in awe of how they managed to plate up food for 10 in the small kitchen. Food was excellent and always bang on time and delicious. There were are few small things that we would like to feedback for improvements. We had some room and towel confusion on arrival and on towel change day - despite me speaking to Ally a few days in advance and letting her know how many guests would be in each room and how to set each room up, there were the wrong number of towels in each room and every room was set up as a double, despite me asking for room 1 to be set up as 2 single beds. It was a small thing, but annoying as I had made the effort to let her know which rooms were to be single occupants and which were to be pairs and which were couples. Its no big hassle to swap towels around, but the fact that room 1 was set up as a double meant that one of our guests slept in the bunk beds which are not full size beds. The other consequence was that one of our guests who recently lost her husband had two towels and robes in her room, which upset her on arrival as it reminded her of her loss. Other little things - It says on the website that toiletries are provided. In other chalets we have had hair conditioner and moisturiser provided, and as a result we didn’t bring them with us and had to go buy them. It would be good to be more explicit about what is provided. The website also says that a cup of tea is provided in the morning to your room - this was not offered. No biggy - but maybe update the website so it doesn’t set unrealistic expectations. The TV/satellite reception wasn’t working for several days and even once it was fixed in the living room, it still didn’t work in at least one of the bedrooms. Last tiny thing - there was something stuck on the bannister of the stairs (dried food probably) and there was a drink spill on the stairs when we arrived and all week. Didn’t make any difference to our enjoyment, but a few of us noticed it.

Thank you yet again VIP for giving us all a fabulous experience. Great chalet, food, kids club and skiing. Special thanks to Ellie, Casper and Lucy who looked after us and all the girls in bear cubs. Couldn't wish for anything better. A great start to skiing for our youngest member (age 3). Massive thanks to the whole team

Great chalet in a great ski/in out location. First class service and very good value for money as a last minute booking. Ellie and Lily looked after us very well all week with some lovely meals. Note to VIP. Showers in chalet sometimes ran lukewarm in evening, but were fine in the morning so you may want to check that !! Not enough to spoil a great trip though !! Thanks everyone

We have had a fabulous week in Penthouse Misha. Yaz and Beth were amazing hosts and they couldn't have been more accommodating. Whilst the holiday wasn't missing anything, as the building is new we thought it may be helpful to identify a few (very minor) things we thought may have been useful: 1. a clock in the spa, 2. blankets to use on the sofa in the evenings, 3. Baked beans on the cooked breakfast menus. The chalet/Bear Lodge, is a great location and has clearly been well thought out in terms of the boot room/ski hire on site. We have truly been spoilt the last week and will certainly recommend VIP ski to anyone.

Thank you, thank you, thank you, Theo, Louie, Katie and the rest of the VIP Hosting team for making our trip so special. We cannot give any less than 10/10 for the hospitality and care shown to us throughout our stay High quality meals, fantastic accomodation and excellent facilities. Our three hosts exceeded all expectations while looking after us, Theo and Louie even joining us for a ski and luge session on our final afternoon. Would definitely recommend VIP SKI for anyone looking for a fantastic alpine experience Keep up the brilliant work

The standard of the chalet was excellent and an ideal location for ski in ski out. The staff across the lodge were great. Louis, Theo and Katie ensured we wanted for nothing over the week. The food was superb and the three of them were very friendly and professional. All round great week skiing made better by the chalet staff.

Really VIP Service on this holiday. We were a group of 12 middle aged men which had stayed in different ski resorts accross Europe the last 15 years. This was by far the best service and accomondation we had so far. Rooms were spacious and staff was very friendly.

Not a lot to say about this other than it was fantastic. The facilities and accommodation were top notch and the staff were very good. I would thoroughly recommend bear lodge to other people.

Had an amazing time, the staff were wonderful and always helpful and the facilities clean and well maintained. The wellness centre was a perfect end to a skiing day.

The apartment and the employees were amazing .