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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Exceptional hosts….

    Badger Hill 07 Mar 2026

    Stayed Mar 2026
    Our hosts were exceptional… definitely the best food we’ve had on this type of holiday. Concierge service was great… chalet was fantastic…. Would book again
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  • Outstanding

    H CG 07 Mar 2026

    Stayed Mar 2026
    We’d just spent the previous week in a luxury catered chalet - our stay at The Graciosa easily topped this. The thoughtful design of the hotel with the amazing team here combined for an unforgettable holiday. Our chalet hosts were outstanding and also couldn’t have been more helpful with our two young babies - we’ve felt like we had a proper holiday!
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  • Incredible week with the best service!

    Tristen Hill 07 Mar 2026

    Stayed Mar 2026
    Had an absolutely amazing week, the level of service is amazing. Best chalet food have ever had and service from all VIP staff has been great…. Particularly the concierge service with the van pickup. Look after our friend so well when he had an accident.. all went above and beyond.
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  • Fab team

    Jonathan Wilson 07 Mar 2026

    Stayed Mar 2026
    Our week was sublime. VIP staff were superb, even under the difficult circumstances of an injured person. I award them seven million stars.
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  • JACK GRACE EMILY 5 STARS

    Sara Hill 07 Mar 2026

    Stayed Mar 2026
    Best ski boarding holiday ever What a wonderful bunch of hosts Cannot rate enough Everything was perfect Thank you VIPSKI
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  • Brilliant

    N J 07 Mar 2026

    Stayed Mar 2026
    Our chalet host Katie was absolutely brilliant - put up with three boys under 5 with their parents and grandparents, catered to all of our needs including some very significant menu changes, always with a smile
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  • All the Staff Were Amazing

    Lewis & Izzy . 07 Mar 2026

    Stayed Mar 2026
    All staff in the hotel were brilliant from start to end. Mia and Aurielle were great all week in the restaurant and all the rest of the team were very helpful and kind. Fiona was very welcoming at the start of the holiday and was great to chat with throughout the week. Tiff and the bar boys put on a great apres ski out on the terrace which was a great way to end the week. Thank you for a great week and enjoy the rest of your season and make sure you do another one!
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  • Stay 2026

    CHRISTOPHER REE 07 Mar 2026

    Stayed Mar 2026
    Excellent, hard to improve further
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  • Birthday ski holiday

    Ken Mullins 07 Mar 2026

    Stayed Mar 2026
    10 out of 10. Great staff
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  • Flawless

    Jaike Carter 07 Mar 2026

    Stayed Mar 2026
    Could not rate this holiday high enough! What a fantastic experience, Jo and Ted, our chalet hosts were amazing and catered for us with everything we needed. The concierge were also great and provided a good service and booked all the necessary restaurants and requests that we asked for. Thank you
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