We’ve just returned from a week skiing in La Plagne with friends and had the most amazing time thanks to the team at VIP Ski, who took care of everything so we could maximise our time on the slopes.
There were 6 adults and 5 kids in the group (ranging from 1-5 years old), so we were nervous it would be quite the undertaking but thanks to our epic hosts Cam and Eleanor, and the incredible on-site nanny team at Bear Cubs, we all had a fantastic week.
The kids had a blast at ski school every morning (ran by Oxygen who were fab!) and enjoyed fun afternoons with the Bear Cubs team - exploring the resort, going for hot chocolates, sledging, Gondola rides, bowling - you name it!
That said, we were disappointed to learn that management had instructed the two nannies who were assigned to our kids, to take the rest of the week off just two days into our holiday. Given they’d worked hard to form bonds with our kids and get them settled in quickly, this decision wasn’t received well. Luckily Georgie, Jess and the wider Bear Cubs team were incredible at ensuring the kids felt comfortable and worked extremely hard to re-settle them on day 3.
A message to management - please show more consideration to the families who are paying you a lot of money to receive continuity of care and think twice before disrupting rotas half way through the week as it’s extremely unsettling for everyone involved.
Onto our amazing chalet hosts Cam and Eleanor. Where to start! Big thanks for looking after us so well - from ensuring brekkie was served early to accommodate the kids, to providing incredible afternoon tea and delicious three course meals each night - you really looked after us and took the stress out of meal times, which anyone with kids will know isn’t an easy task! The week wouldn’t have been as relaxing without you two working tirelessly to ensure we were well fed and watered and the chalet was super clean each day.
Finally to the concierge team - lead by Finn. Thanks for being on hand to run us around the resort, making it super easy to get around with all our kit. We never waited more than a few minutes for a lift which really took the stress out of getting about in the snow with young kids. Finn made such an effort to bond with the kids and really went above and beyond to make sure we had a great experience.
We would love to come back to La Plagne and stay with VIP Ski again.