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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Great ski-week in Arcs 1950

    michiel kramer 01 Feb 2026

    Stayed Jan 2026
    we had a great week in Arcs 1950. The service was fantastic, Our hostess Hannah made breakfast and dinner for the children and us; she handled all requests quick and efficient. True ski-in/ski-out. Area’s for improvement: - no washing machine or washing service in the resort( - the beds were firm and the duvet was not wide enough.
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  • What a trip!

    Ryan Arnel 01 Feb 2026

    Stayed Jan 2026
    Amazing trip made by Jai, Mima and Tom. Nanny Georgie and Jess were so good with our children, one of which is SEN. We have had a fantastic time and recommend to anyone. Jai, Mima and Tom kept me well hydrated and full all week from their amazing food!! The team made my family and I feel at home from the start and part of the family. Thank you VIP for a great trip
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  • Hosts make this holiday

    Jessica Arnel 01 Feb 2026

    Stayed Jan 2026
    Thankyou so much to Mima, Jai and Tom for hosting us. Jai’s chef skills are absolutely outstanding. Along with Mima’s delicious baking! We are so grateful to them for providing this special experience for our family. They have been wonderful with our SEN son, this has made our trip extra special. We have been able to fully relax which doesn’t ever happen! Georgie and Jess the Nannie’s have been exceptional. They have looked after my children so well and taken them on so many different amazing trips. We have made the most gorgeous memories! Thankyou team VIP. Also thankyou to the logs guys for constantly shuttling our party around and helping us throughout our holiday! The espresso martini is exceptional made by Ben!! Only thing I would say is - the coffee machine was our nemesis and wouldn’t work for us. The whole week it was a nightmare to use but luckily super Jai came to help!!
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  • Amazing

    Milly Flack 01 Feb 2026

    Stayed Jan 2026
    Can not thank Jai, Mima and Tom enough for making our holiday so special. Food was 5* delicious. Coffee machine could do with an upgrade! The hosts were the only ones able to work it! Everything was wonderful including the bar and transport teams. Thankyou so much for making such amazing memories
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  • Cracking K2

    R Henderson/Neve 01 Feb 2026

    Stayed Jan 2026
    Another exceptional week with VIP at Graciosa, K2 Suite From the time we arrived, having driven down again this year, the VIP team were there to help us from start to finish, Our chalet host Ellie surpassed all expectations, each year maintains the excellent standard we all know, with over 10 years with VIP. We loved the K2 suite, hot tub, layout, the ease of getting up and down to the boot room with Ski servicing onsite and concierge on call getting around the village when we needed, just fabulous, thanks so much
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  • Fabuuuulous

    Mandy Rayani 01 Feb 2026

    Stayed Jan 2026
    Let me start with our chalet host Alex-what a treasure. Great hosting skills, superb chef and nothing was too much trouble- always smiling and jovial. The chalet was comfortable, clean and well equipped. The hot tub was a very welcome inclusion on the balcony. A few extra hooks in the bedroom or bathroom plus next to the hot tub would even better. A shoe rack outside the door would also ensure guests keep their outdoor neat and out of the chalet. But back to the chalet host and wider team they made it a special experience.
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  • Amazing holiday

    Raife Arnel 01 Feb 2026

    Stayed Jan 2026
    Absolutely amazing holiday lots of fun stuff to do and like so many big mountains to explore and ski on and they have lots of great place. And I got my first pen knife. Jay mima and Georgie and Flexi Tom were amazing cook the best food. Love Raife
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  • Wonderful !

    Zoe McCurry 01 Feb 2026

    Stayed Jan 2026
    Great resort, beautiful accommodation and friendly hosts. Thank you Sam, Mima and Thomaz for looking after us so well. Enjoyed quiz night and bingo thanks to the entertainment team. Concierge service, quick responses and shuttles a plenty to the centre.
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  • Peak performance at Sagarmatha.

    Russell Jones 01 Feb 2026

    Stayed Jan 2026
    Thank you to everyone who looked after us on our ALM ski trip. The attention to detail was exemplary with nothing being too much trouble. Ash (chef) and Liv, Calypso, Ellie, and Katie made our stay one to remember. Exceptional menu very well executed. Served by the team of very capable staff. The accommodation also hit the spot ( but for me a little warm)Thank you. See you next year. Russ
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  • Fantastic staff and chalet

    Angus M 01 Feb 2026

    Stayed Jan 2026
    I had a great stay at Club 21Forty. The chalet team were excellent and looked after us really well. The team have a great balance of professionalism and friendliness. The food was excellent. The chalet itself was also great, excellent facilities and ski in/out. Thanks to Lexxi, Matt, Will, Izzy and Jasper for a fantastic stay!
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