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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Couldn’t have wished for better hosts

    Lola Shaw 21 Mar 2026

    Stayed Mar 2026
    I went on this chalet holiday as a non skier and still had an incredible time. The staff couldn’t have been more helpful. Every detail felt taken care of from the moment we arrived. They recommended activities for those of us not hitting the slopes, which made a huge difference. The food deserves a special mention. It was exceptional. Easily better than anything we’ve had on past ski trips. The facilities were another highlight. The sauna and jacuzzi quickly became part of the daily routine. Big thanks to Charlie, Faye and Tiff. They were amazing from start to finish. Friendly, organised, and always a good laugh. Also a shout out to the team at 2140 Chalet for keeping everything running smoothly. We were a big group and they handled it effortlessly. Plenty of meet ups were arranged
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  • Holiday with friends

    Michael Callaghan 21 Mar 2026

    Stayed Mar 2026
    I had a fantastic time the staff were so lovely and helpful dinner was joy. Skis and passes organised made it so easy. Compliments to the chef the food was superb. The bar staff were excellent ands big thank you to Kirsten who sorted a trip to 1600 and the pharmacy for me which was such a big help. The ski guiding and options to take lessons was so good meaning we didn’t have to organise ourselves on the slopes on any day. The sun was shining every day and it was one of the best ski holidays I’ve had all told had the best time ever.
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  • Another fab trip to Bear Lodge

    Denise S 21 Mar 2026

    Stayed Mar 2026
    It was our third year running at Bear lodge and it just works perfectly for us as a couple skiing. We have even got to know other people who have returned the same week, that we met on the fab ski guiding last year, which makes it even more fun. The food and wines are excellent, brilliant location as ski in and out. Loved the addition of the Apres afternoon on the terrace this year. VIP just make everything smooth and enjoyable, well done team.
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    Christine Stevenson 20 Mar 2026

    Stayed Mar 2026
    Particularly appreciated beer option with dinner rather than just wine. Very efficient transfer to chalet. Will explore alternative resorts too.
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  • Family-friendly ski resort with exceptional childcare and a relaxed, grown-up feel

    E T 19 Mar 2026

    Stayed Mar 2026
    We had a great stay at this ski resort—very family-friendly without feeling like a “kid hotel.” The childcare was excellent. Our 1-year-old was so well cared for by friendly, English-speaking staff who followed nap routines and made it fun, with lots of time playing in the snow. Little touches like borrowing a snow pram and sledges were really appreciated. Food was good (not amazing) and service felt a bit rushed at times, but nothing major. The pool and spa were lovely and clean, and the rooms were comfortable. The only downside was no access to a washing machine—tricky with a baby coming back from messy nursery play each day. Overall, a very good stay—we’ll definitely be back.
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  • Amazing 40th celebrations in BV1

    Robert Smythe 19 Mar 2026

    Stayed Mar 2026
    Thanks for an unforgettable 40th Birthday celebration in BV1! Ted, Jo who were our hosts were amazing in ensuring we had everything we needed to have a great time, Special mentions to Gilly, Olivia and Emma also who joined and helped on some of the nights. It was my 3rd time with VIP and this time really exceeded expectations. Thanks again for all the efforts and attention. Hopefully see you next year!
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  • Absolutely wonderful!

    Isobel Richardson 18 Mar 2026

    Stayed Mar 2026
    We stayed in the chalet for a week for a family holiday, including with our 2yr old granddaughter. The chalet was fantastic including the lovely pool which we used every day. The staff made our holiday ! We were so well looked after and fed beautiful breakfasts, delicious afternoon tea and amazing dinners. The chalet was spotlessly clean too. Great work from a great team!
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  • Kate and Robbie made our trip!

    Stephanie Kenyon 18 Mar 2026

    Stayed Mar 2026
    We stayed as a group last week, and after the unfortunate accident with one of the group pre-arrival Kate and Robbie could not have been more supportive, understanding and helpful. Kate and Robbie have been by far the best hosts we have had over all the holidays we have been on, and there have been meany. Through out the whole week they really got behind our little celebrations of a stendo / pregnancy al while keeping inmind on of the group was seriously hurt and in hospital- a get ability from them to keep our spirits high! They were professional, fun, helpful and were perfect match for our group! The chalet was beautiful, great location and the food!! The food was amazing and all dietary requirements were met without any hesitation. Kate and Robbie are truly an asset to your company and I hope they get the recognition they deserve! My only small gripe and nothing at all towards the company, but we paid for 3 parking spaces, 2 at Bellevarde and 1 at aspen house- unfortunately all spaces where taken so we had to park 2 vehicles on the side of the road all week. (Might be worth putting cones out to reserve spaces in the garage for paying guests.
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  • Simply the Best!

    Susan Jackson 18 Mar 2026

    Stayed Mar 2026
    My adult kids and I enjoyed another fantastic week with VIP Ski. The new Graciosa is beautiful, convenient, and cozy. We stayed in the family room with twin beds, two sturdy bunk beds, and a large bathroom. The mattresses were so good! It also had plenty of storage, which I really need. I don't feel like I'm on vacation until I unpack! The week was filled with blue skies, delicious lunches, skiing until we dropped, and then returning "home" to be well taken care of by Cam and Els, our chefs and hosts. We'll definitely be skiing with VIP again next year!
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  • A very special ski holiday!

    Charlotte Kemp 17 Mar 2026

    Stayed Mar 2026
    We had the absolute BEST time with Robbie and Kate. The chalet was perfect and they looked after us so well - it was like we’d gained two extra members of the gang for our holiday. Food was delicious, we’ve done a lot of catered chalets and this was by far the best food we’ve had. All the extra touches made the holiday so easy - skis delivered, driver service - everyone went above and beyond to make sure we had an amazing holiday. Couldn’t recommend it more - we’ve all got a very bad case of the post holiday blues now. Thanks for everything VIP
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