Chalet Ipaka

This was our 4th time with VIP and it was another fantastic week. Mimi our host was wonderful. Professional but friendly and really helpful. Food was great. Accommodation perfect for us and to the usual very high VIP standard. Thanks to the team for another awesome week in the snow.

The chalet was excellent. Well decorated, clean and well heated. Great location next to the slopes, and within walking distance of the ski shop as well as some good bars, restaurants and clubs. Our chalet hosts (Mimi with the help of Amelia) were absolute stars. The food prepared for us was delicious. They were very friendly and helpful, answering our various queries about the resort and chalet. The chalet was kept immaculate for our entire stay. We had no issues with ski hire apart from making the observation that there does not appear to be any discernible difference between the platinum ski gear package and the other packages in terms of the quality of skis / boots provided. The area manager (Sam) kept us regularly in the loop about key info we needed for the purposes of our stay and touched base with us during the holiday which was a nice touch. He was also helpful and forthcoming on recommendations for restaurants / bars to try out and the transfers to and from the resort were comfortable, and the team reacted well when the coach driver was late to the transfer to the airport at the end of the stay. All in all, a really good trip organised by a well-run team.

We had a great time . The chalet was immaculate and high standard and Mimi colleagues were perfect hosts and amazing cooks - especially given our complex set of family dietary needs. Sam as resort lease maker site everythkng went smoothly Thank you all - we will use you agian

Having been on skiing holidays for the last 40 years Chalet Ipaka is the best one I have stayed in. Henry, Mimi and Charlton spoiled us from start to finish. The food and drink were first class and the chalet had everything we needed. A 5 star rating doesn’t do them justice. An epic week!!

We had an amazing week at chalet Ipaka. The week started smoothly with a pick up at the airport by the VIP team and a very comfortable transfer up to resort. On arrival we were greeted by Mimi who was our host for the week. She was very welcoming and incredibly helpful throughout the week, she cooked excellent meals and afternoon tea treats! Henry from the resort team was particularly helpful with sorting ski hire, lift passes, restaurant bookings and medical care. The chalet is beautifully finished and perfectly clean. I have travelled with several ski companies in the past but our experience of VIP was the best yet and we will be back.

We had the most amazing holiday. All the staff were super friendly and couldn't do enough to help and give advice on areas to ski and places to grab a bite of lunch. We cannot praise our chalet host Sophie, backed up by Alex enough, they made us feel welcome from the minute we stepped through the door and nothing was too much trouble. All the food was delicious and the afternoon cakes much needed after a day on the slopes. Thank you for making our holiday so special and memorable.

This was our second ski trip to Avoriaz with VIP ski. We found the Chalet Ipaka very comfortable and in a great location. Our only issue was the heated towel rail in our bathroom which wasn’t working and, despite reporting this, it wasn’t repaired during our stay. Our chalet host Elan was charming and friendly. The meals she created were delicious and she thoughtfully adapted all meals for the gluten free member of our party. The bedrooms and bathrooms were cleaned to a high standard. We would certainly return and would recommend VIP.

Rooms a little small if you’re two friends sharing, path to the chalet not properly made up, and you can hear the noise from a few bars down below. Otherwise absolutely fine!

Chalet was very nice and comfortable. Food was all prepared fresh and to a good standard. The were separate vegan and vegetarian meals made as well and these were just as good. The staff were very helpful and would book things for you as soon as they could. The resort itself had very good snow and the apres ski was lively. Would definitely return again!

We had a very enjoyable experience at Chalet Ipaka. The food was excellent, compliments to our host, Elan, who cooked us some high quality food. Chalet Ipaka has a modern feel and is ideally positioned near the centre of Avoriaz.

Marvellous week in a great resort, loved the unusual setting and the fact that it was car free. Cafes and restaurants very near to hand and well stocked supermarkets, we preferred Sherpa. Ate out at La Cabane which was a lovely experience, and the food very good. Lovely weather and lots of sun and some great skiing done especially in Switzerland. The lady at the Office du Tourisme was unhelpful and rather dour. One of our group was at ski school with Evolution 2 and did not enjoy it at all, such a shame. Chalet Ipaka was very comfortable and has a great outlook. Elan our chalet host was truly delightful and extremely competent and very hardworking and we were delighted to be able to speak Welsh with her. Our rooms were cleaned to a high standard and our meals were superb. We really appreciate all the effort put into the food by both herself and Harry. On balance a great winter holiday was had by all.

Whilst we had a really enjoyable family Christmas holiday we had a number of issues we experienced. The chalet had been rushed to be finished ready for guests, us being the first guinea pigs so to speak namely screws left on the floor. Plus when we arrived, the pathway down to chalet hadn’t been sufficiently cleared so very scared in case my husband and I slipped and fell. In the bedrooms, there was no side table to put a drink on so I had to use the puffee apart from that, the bedroom was nice but the bed hard. The service was definitely not 5 star. We kept having to ask for spoons, more drinks and serviettes for the table. There was a lovely young lady Allan who sort of seemed to be doing the preparation and cooking of the food, whilst Harry was flitting between 3 chalets. On their day off, there was no milk for a cuppa in the morning so I had to knock on next doors and they gave me a little milk! I wasn’t a happy happy. The food was most enjoyable although on Christmas Day we didn’t have any crackers to pull!! As a family, we feel that more training and support was needed by the managers to their staff. Two staff should have been in the chalet instead of one being shared between three chalets. Also, when dealing with food, long hair should be tied back and tea towels not resting on the shoulder! The views were stunning. Allan cooked us some lovely meals. We do love Avoriaz and VIP Ski did get a lot of things right and on a happy note we will book again this year but make sure there’s enough milk for a cuppa in your absence please!!

It's a beautiful experience in Avoriaz. The personal is very nice and very professional. I'm come back !!!! Thank's

A very good team !! Un sejour tres agréable avec un personnel vraiment extra !

As only the second family to stay at the chalet of course everything was immaculate. The location in Avoriaz was great and Elan, Harry & Sam were very welcoming. The food was fantastic and nothing was too much trouble. As a resort we loved it and will definitely be back. The street party at new year was mega and the fireworks were spectacular. The only thing you need to be aware of is that the bar below is sometimes noisy and you will hear it in the early hours. Generally a wonderful stay

We stayed here for a week over Christmas. The chalet smartly furnished, and was in a great location with good access to the slopes, however the boot room was too small and poorly designed. The chalet host, Elan was extremely friendly, helpful and dedicated; as was Harry who was also helping out through the week. The food quality was absolutely first rate, restaurant standard and not just the bog standard chalet fayre, especially when catering for a range of dietary requirements. The Christmas dinner was outstanding! However we do feel that there was a lot to ask from a single dedicated chalet host, especially considering they were new to the role, and the expected VIP level of service suffered for this. For a smoother service with the attention to detail/organisation we have come to expect; VIP ski should really be assigning experienced staff to assist in the early weeks of the season, there needs to be a higher degree of support, to help them get settled in to the routine or they should have 2 dedicated hosts. Overall we have had an enjoyable experience and would definitely return to Avoriaz!