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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Fantastic week

    David Evans 31 Jan 2026

    Stayed Jan 2026
    We had the best week in chalet Lhotse. Our hosts Grace, Jack and Beth were just delightful. Always greeted us with the best smiles, cooked the most amazing food and made sure our drinks were always topped up. The chalet was wonderful. So much space, beautifully furnished and fabulous views. The whole building Graciosa was great and we especially loved the quiz night and music bingo night in the bar. Wouldn’t hesitate to come back.
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  • Fantastic experience

    Gerard McKnight 31 Jan 2026

    Stayed Jan 2026
    Toby, Jack and Annabelle were fantastic hosts, the best food we have ever had on a skiing trip and they were always willing to go above and beyond to help.
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  • Excellent experience - thanks

    Alastair Greener 31 Jan 2026

    Stayed Jan 2026
    We had a fabulous time- the staff in particular really made us feel welcome. Nothing was too much trouble - thanks for a wonderful week.
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  • Best ever ski holiday

    John Cahill 31 Jan 2026

    Stayed Jan 2026
    We had the most fantastic holiday, and can not speak highly enough of the staff at Graciosa. Jack and Grace are a huge credit to VIP. We will be back! Thank you.
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  • Amazing week with VIP

    Joseph Weston 31 Jan 2026

    Stayed Jan 2026
    Eloise, Archie and Cat have been amazing all week! Nothing has been too much trouble, we had a fair few dietary requirements and everything was catered for. The hosts were fantastic with the kids and always made time for them. The chalet was immaculate, spacious and very luxurious. The concierge service was incredibly helpful for ski passes, booking restaurants and giving local information. Holly and Albi were always available and made the effort to come and introduce themselves at the start of the holiday. We can’t wait to come back next year! Jude, Dave, Joe, Sam, Jade, Russ, Charlotte and Rosie x
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  • great hq after a challenging day

    Julia Grace 31 Jan 2026

    Stayed Jan 2026
    Hot tub amazing Would have liked sauna to have been hotter Staff very attentive and very accommodating Food amazing Thanks to a great team Ps concierge was a life saver
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  • One of the best

    Melanie James-Markey 31 Jan 2026

    Stayed Jan 2026
    OMG...... this was certainty one of the best.!! Organisation from start of holiday to the end. The room, and Hotel was spotless. most tastiest 3 course meals cooked each night by Jack and served each night by the very polite friendly faces of Faye, Molly, and Charlie. Just a 2 minute walk from the town where there is everything you need. Was an absolute delight
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  • Amazing resort and Chalet

    Rhian Jones 31 Jan 2026

    Stayed Jan 2026
    We decided to come to Arc 1950 and to stay at Bear lodge and we certainly were not disappointed. The slopes, the village and entertainment were all great. From day one all the staff at Bear lodge were fantastic, they could not do enough for us. Molly, Charlie and Faye were efficient, friendly and helpful every day and always had time for us. Jack down at the bar shared so much information about the place on our first day, which helped us plan our exciting week ahead and not forgetting the Chef… Jack. What a talented young man. Our food was great and each day we looked forward to what he had prepared for us and he never disappointed. A fabulous week with great people. We will definitely be returning.
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  • Amazing

    Deirdre Cullina 31 Jan 2026

    Stayed Jan 2026
    Such friendly staff, incredibly well organised and super clean accommodation. Faye was looking after us in the restaurant each evening and she was so lovely. Molly also had the restaurant team very well organised.. you can tell that the team all enjoy working together. 10/10 recommend VIP and Bear Lodge!
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  • Bear lodge was great

    James Doggart 31 Jan 2026

    Stayed Jan 2026
    Molly and Faye were brilliant.
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