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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • First time in Avoriaz

    Bernard Brown 17 Jan 2026

    Stayed Jan 2026
    Excellent week made perfect by our attentive hosts- George, Freya and Ella They delivered great tasty food and went out of the way to make sure we had a fine time The chalet itself is really well appointed with a stylish modern decor Would definitely come again
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  • Brilliant week skiing.

    Andrew Dallas 17 Jan 2026

    Stayed Jan 2026
    Our hosts Luka and Ailsa were brilliant, food was consistently good all week as was their hosting. Had a great time at follie douche with a lot of the Avoriaz vip team. Hopefully will be returning with vip next year.
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  • Experience

    Ilay Shaked 17 Jan 2026

    Stayed Jan 2026
    I’ve been in 3 vip ski chalets and I can say that jack & archi are good at service, communication and they cook very well Appreciate, first time there was no any problems with the food level was excellent
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  • Lovely chalet, well located, great host and amazing food.

    Corinne James 17 Jan 2026

    Stayed Jan 2026
    The chalet is a generous size with a good view, a great hot tub and some excellent sound proofing. Everyone got a really nice bedroom. Our host, Imani, was a lovely person who cooked amazing food for us. The wine quality has improved since we last holidayed with VIP so we really appreciated that. Finn, Charlie and Will were so good to us with information, lifts to and from town and generally being great company.
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  • Everything phenomenal in Zozi

    Stuart Houston 17 Jan 2026

    Stayed Jan 2026
    Our first trip with VIP and definitely won’t be the last. My wife and I and 3 30’s kids had an unforgettable week in chalet Zozi in Bear Lodge. Everything was perfect, from the booking, pre-holiday call, menu choices (one of our daughters is vegan which was absolutely no issue with VIP), airport meet’n’greet, transfer then the food and service all week in the wonderful lodge. Nothing was too much trouble for the amazing staff and in particular, our chalet host Hannah. Can’t wait to return.
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  • Incredible VIP holiday

    Andy Hunter 17 Jan 2026

    Stayed Jan 2026
    Luca Ailsa were our chalet help for week. Friendly , fun , engaging, cooked incredible meals every night with breakfast that were perfect. Recommend the Omelettes…. Attention to detail and attentive to all of our needs. Catered Chalet with VIP Ski - 5 stars Thank you.
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  • Cannot wait to come back!

    Laura Eakins 17 Jan 2026

    Stayed Jan 2026
    From start to finish, we had an absolutely amazing holiday. Every single member of staff was a true credit to the company. We really felt we got to know them on a personal level and couldn’t speak more highly of their friendliness and professionalism. Nothing was ever a problem, and they consistently went above and beyond to make our stay special. A special mention must go to Elloise and Lily, who made us feel completely spoiled all week — we have never been so well fed! We had been looking forward to this holiday for such a long time, and it truly lived up to (and exceeded) every expectation. We are already planning our return for next year and hope to see some familiar faces again
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  • Fantastic Week

    D E 17 Jan 2026

    Stayed Jan 2026
    Brilliant week and hosting. Would highly recommend
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  • Chalet Luk

    Milly Lupi 17 Jan 2026

    Stayed Jan 2026
    This has been such a good week at bear lodge. The chalet hosts Rosanna and James have been nothing short of amazing. They are accomodating, welcoming and are always willing to help out with anything you need. They are so kind and will always stop to have a chat with you. I 100% recommend a holiday here and I will definitely be back very soon.
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  • Excellent staff, amazing treatment, would recommend!

    Eva Lupi 17 Jan 2026

    Stayed Jan 2026
    We were treated so well, we were offered immediate help and action on any issues we had. Our staff in chalet Luk, Rosanna and James, have been so friendly and easy to get along with, making us feel very comfortable in our chalet. Would definitely recommend Bear Lodge!!
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