Get in touch

Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.

Enquire and Book Now

Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

481 - 490 of 15798

View all

  • Great location, great premises, great staff

    J H and KH JH and KH 08 Feb 2026

    Stayed Feb 2026
    For context, we are a 66 and 67 year old couple, I am a tiny (5 foot tall) woman who can not easily walk in ski boots and who has osteoporosis of the spine, so that skiing when the slopes are less crowded is important to me from a safety perspective. So many good things to say. The staff were excellent, from Ben who pushed our overloaded trolley at the airport, to Will who we chatted to on the coach, to the unknown staff member who one day carried my skis up to the slope and to Jai and Tomos our excellent chalet staff.. Jai and Tomos worked really hard to provide wonderful food, without exception, throughout the week. The location was superb, pretty much on the slopes, and the newly refurbished building and suites were lovely with ample storage. The coffee machine providing coffees and hot chocolate in the boot room was a first and we did use it! The Sunday transfer meant that we had a blissful day skiing, with few people on the slopes, on our final Saturday. A few minor issues: a laminated sheet with instructions for the hot tub would be good for each of the suites; hooks on the walls in both the rooms and living areas for coats etc would be useful; a loo roll holder in the toilet outside the bootroom would be good; the coffee machine in the suite wasn't really suitable - it was complicated to use, resulting in it not always working and would have been insufficient if there had been 10 people in the suite. We ended up running down to the coffee machine in the boot room instead, on more than one occasion. For a newly refurbished top end chalet, and given the climate crisis, it seemed bad that every guest we talked to could only sleep by having the bedroom window open overnight. The whole buiding heating meant that it wasn't possible to drop the temperature locally to be cool enough to sleep without this terrible waste of energy. Also on the sustainability front, smaller amounts of meat or fish (particularly fish) could be provided if the chalet isn't full, to prevent wastage before the food even gets to the table. Finally, all guests will be different and it is important to determine what is most important to them. Some people will be partying late into the night, won't be getting on the slopes early and will want a later breakfast. Others might want to catch the first lift of the day, because they like less crowded slopes, or want to catch fresh powder or new corderoy pisted slopes. This is likely to change day to day, depending on conditions. But where guests want to ski early, it would be good if the order for the cooked option (which is all I had every day) be taken promptly at 8 and then take priority in terms of chalet tasks. We have done many chalet holidays, but this is the best food and chalet that we have experienced.
    Read more…
  • Awesome holiday

    Jane Forster 08 Feb 2026

    Stayed Feb 2026
    Chalet accommodation was lovely, food delicious. Floss, Sam and George were fantastic, they were friendly, helpful and couldn’t do enough for us. Adam and Seb were great as well helping with logistics, bags and anything else we could think to ask. We will definitely be back!!!
    Read more…
  • Fabulous memories made!

    Debbie Brand 08 Feb 2026

    Stayed Feb 2026
    Stayed as a group of 6 (3 couples) and had a wonderful time. Chalet is well designed and thought out, we had stunning views from our window - and the hot tub! Chalet staff were brilliant - especially Imani. Food was delicious and they accommodated our requests. Spotlessly clean and very well located. We’ll be back with VIP.
    Read more…
  • Great chalet experience

    Maxine M 08 Feb 2026

    Stayed Feb 2026
    A fab stay all round - lovely chalet, great rooms & lounges The team where great - Freya, George & Ella looked after us really well, all meals were lovely- lots of great flavours and they looked after those in our group with dietary requirements fantastically.
    Read more…
  • Lovely chalet lovely hosts lovely company

    Jenny Layley 08 Feb 2026

    Stayed Feb 2026
    Our first experience with VIP and our first time in Avioraz. Freya, George and Ella could not have looked after us better. The food was fantastic and every day our rooms were immaculate. The whole VIP company was excellent from start to finish, Cam with the initial booking request, through Adam the resort manager and all the way to our wonderful chalet hosts. Loved the resort too, so I’m sure we’ll be back and we’ll definitely look to book with VIP again.
    Read more…
  • Super, friendly and helpful staff.

    Alex and Marie Doughty 08 Feb 2026

    Stayed Feb 2026
    The best ski chalet holiday that we have had (and we have had a few). Hopefully we will be able to return.
    Read more…
  • Thank you!

    Jodee Mayer 07 Feb 2026

    Stayed Feb 2026
    This was my first catered chalet ski trip and I didn’t know what to expect, especially having some awkward dietary requirements but Freya, George, and Ella went above and beyond to make sure I was (exceptionally) well fed all week. They also kept the chalet clean and happy to have a chat! The chalet is lovely, with great views of the hills - perhaps an extra bench for putting on boots would be good (and a hot tub on the balcony!) - and a great ski out location. Adam was also great and responded quickly to our queries about everything from hairdryers to lunch spots and Cam was helpful with lesson booking before arrival. Thanks to you all.
    Read more…
  • A wonderful holiday

    Irith G 07 Feb 2026

    Stayed Feb 2026
    We arrived at the chalet, which was exactly as described on the website. No false marketing photos, which is surprising these days. Throughout the week we had the best restaurant quality served meals, made by the amazing Jack and his crew, and any questions we had were answered in the most professional way. The whole VIP ski team created a careless holiday where the only thing we had to worry about was enjoying our skiing. Just a wonderful holiday!
    Read more…
  • Home from home

    H Lowe 07 Feb 2026

    Stayed Feb 2026
    Lovely building and facilities with a great view and convenient location
    Read more…
  • Great service, food could be better

    Nick Richardson 07 Feb 2026

    Stayed Feb 2026
    Food on the first day was amazing…feel like trying to serve two menus is silly ….they would be better serving one . Apart from that was a fantastic holiday . Feel if you were paying full whack you would had been disappointed.
    Read more…

Newsletter sign up

Chat on WhatsApp