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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Chalet Luk

    Charlie Branagan 17 Jan 2026

    Stayed Jan 2026
    Whilst staying in chalet Luk, chalet hosts Rosanna and James have been amazing. I would recommend this to everyone and specifically thank our hosts for making the week great.
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  • The perfect first ski holiday as a young family

    Zoe Allcott-Wells 17 Jan 2026

    Stayed Jan 2026
    This was our very first ski holiday as a young family, and it honestly couldn’t have been more perfect. My fiancé is a confident and very experienced skier, while I was a complete beginner, and we were travelling with our 2-year-old who is still too young to ski, yet everything worked seamlessly for all of us. The Bear Cubs childcare was absolutely amazing. Knowing our little one was safe, happy, and having so much fun meant I could fully relax and focus on learning to ski. Everything was booked through VIP, which made the whole experience completely hassle-free from start to finish. Within just three days, I was confidently tackling blue runs and exploring the mountains with my fiancé, something I never imagined I’d achieve so quickly. While we were out skiing, our little one was having the best time swimming, sledging, enjoying hot chocolates, and playing in the snow. The food was next level, genuinely outstanding, and no request was ever too much trouble. The staff were incredibly friendly, and you truly feel at home from the moment you arrive. The hamam and spa area was so peaceful and the perfect place to enjoy a quiet moment before picking up our little one. Daily afternoon tea with delicious cakes was a real highlight and just one of the many thoughtful touches that made everything feel so easy. It allowed us all to fully enjoy our holiday, even though we were all at very different stages of our skiing journey. An unforgettable first ski holiday for our family, we will definitely be back next year.
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  • Another great trip to Bear Lodge

    J H 17 Jan 2026

    Stayed Jan 2026
    The hotel, the team, the food all great. But why are so many kids of school age here in term time! And why are they seemingly free to run wild and clearly ruining ‘quiet time’ especially in the wellness centre and bar. This year the presence of so many kids - in term time - was a big negative.
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  • Fantastic hotel, superb staff

    Brian Lovell 17 Jan 2026

    Stayed Jan 2026
    Bear Lodge is simply superb. Ski in/ski out location that is hard to beat. Super efficient friendly staff, superb food, clean and comfortable rooms. Just excellent. This was my 4th year running at Bear Lodge and I’ll be back again next year.
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  • Fantastic time!

    R C 17 Jan 2026

    Stayed Jan 2026
    We had a great time at bear lodge. All the staff are so friendly and accommodating (special shout out to Ben!) The food was really nice every evening and the daily updates from the concierge desk and helpful tips were appreciated given it was our first time here. We're already planning our next trip!
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  • Superb hotel

    Spencer Cox-Freeman 17 Jan 2026

    Stayed Jan 2026
    Genuinely a great experience. People, location, food, bar - all excellent. Have already recommended to several friends.
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  • Hard to fault

    John Blowers 17 Jan 2026

    Stayed Jan 2026
    Second year in a row and this stay was even better than last. Excellent food, service and facilities. Room is good ( although a bath would have been excellent to soothe those aching limbs.
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  • Best Introduction to Les Arcs

    Craig Tulloch 17 Jan 2026

    Stayed Jan 2026
    Staying at Bear Lodge was the best introduction to Les Arcs for me and my group of learner skiers / snowboarders. The staff were really friendly and informative whenever we had any questions. We’ve already booked again for next year.
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  • Ski trip

    Stuart Morgan 17 Jan 2026

    Stayed Jan 2026
    Staff were amazing, super helpful and always on hand. Very convenient all round. One small improvement suggestion would be an official laundry service (even to pay for). Food was excellent!
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  • Superb week!

    Lee Bosio 16 Jan 2026

    Stayed Jan 2026
    Thank you to VIPSki and our host Genevieve! She was an amazing host, stunning food and a really lovely person! The whole team were awesome!
    Read more…

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