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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Fabulous!

    Miranda Thwaites 21 Feb 2026

    Stayed Feb 2026
    What a fantastic trip! From start to finish everything was perfect! The staff were incredibly friendly and nothing was too much trouble. Keir, Josh and Tiff were especially helpful and friendly. The kids had a great time in the bar with them. The quiz night was a real highlight! Can’t recommend Bear Lodge enough. Amazing food throughout the week and super friendly and helpful staff that are really happy to go the extra mile! Thank you team VIP! We will be back!
    Read more…
  • Great holiday

    Lee price 21 Feb 2026

    Stayed Feb 2026
    Amazing location Great food. Beautiful hotel. The bar boys Josh and Keir are top quality. Couldn't do enough for us!!!
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  • Great hotel

    Paul Wheeler 21 Feb 2026

    Stayed Feb 2026
    Bear lodge and the staff are all amazing. Two kids 9 and 14 and both had a great time. Tiff behind the bar was great. All the staff were very helpful and kind. We had too much snow one day to ski and the chalet put on lots to keep everyone busy and fed! Overall les arcs was far too busy at half term week. I would come again with vip ski but maybe not les arcs during half term.
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  • Fab hotel and amazing staff

    K A 21 Feb 2026

    Stayed Feb 2026
    Sadly we missed a couple of days skiing due to adverse weather but the facilities at the hotel gave us plenty to do and the staff were amazing all week. We have travelled with VIP many times now and I don’t think there is a better ski company.
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  • Great overall experience. Staff and and chalet were fabulous. We’ll be coming back. Next year.

    David Ramirez 21 Feb 2026

    Stayed Feb 2026
    Excellent experience.
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  • Great chalet - Amazing hosts!

    Henry Breeze 20 Feb 2026

    Stayed Feb 2026
    Nothing was too big or too small for the team!
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  • OK Ski Trip

    J W 17 Feb 2026

    Stayed Feb 2026
    Cracking holiday, all the staff were amazing!
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  • Cozy stay with our family

    Emma K 17 Feb 2026

    Stayed Feb 2026
    We had a really cozy stay with our family at Bel Sol Chalet. The chalet itself is perfect for skiing vacation both interior and location wise. Our hostess Grace made us feel like at home and she was very sweet, welcoming and helpful with any questions we had. We loved our afternoon tea cakes and delicious dinners!
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  • Fab week!

    Miranda Williams 17 Feb 2026

    Stayed Feb 2026
    I was very impressed with my first ever catered chalet experience. Our hosts, Ottilie, Gil and Oscar couldn’t have been more welcoming, friendly and efficient. I loved all the delicious meals (worthy of an expensive restaurant) and the chalet was kept clean, warm and welcoming with the open fire and hot tub very pleasant additions. The transfers were smoothly organised and even collecting and delivering to the chalet our lost luggage on the first evening was done by Ben very willingly. Many thanks to all responsible.
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  • Amazing chalet, fantastic staff

    Nic Thomas 16 Feb 2026

    Stayed Feb 2026
    We had a fantastic trip. The location was great and the chalet was very high quality. Couldn’t fault anything about our trip. The staff were all very attentive, friendly and helpful and the chefs cooked us some amazing food. Can’t wait to come back to stay again! Nic and Clare.
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