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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • VIP Club Chalet, Val D’Isere - What a holiday!

    Juliet F 22 Dec 2021

    Stayed Dec 2021
    A week at number 3 Bellevarde, VIP’s Club Chalet, isn’t enough! Wish we could have stayed longer in this beautiful lodge with it’s fantastic food, helpful staff (especially James and Sophie) and adjoining hot tub, spa and pool facilities. Although small, the rooms are nicely furnished and the big lounge is a great place to chill and chat with other guests before you all sit down for dinner. If you enjoy meeting new people on holiday, the CLUB chalets are a great way to do just that. All transport connections worked smoothly (for us at least) and I particularly appreciated the pre departure support from the VIP Sales team clarifying required COVID documentation. My teenage son loved the whole thing and didn’t want to leave! All in all, a great holiday.
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  • Best family holiday EVER!

    Janice Hume 22 Dec 2021

    Stayed Dec 2021
    From start to finish we felt looked after by VIP Ski. Once we arrived in our chalet Gracie and Jac were superstars. They are professional, attentive, kind and great fun. They catered to our family’s needs and adapted our meals to suit us. We will be booking our trip for next year as soon as we get home today. Fingers crossed that we’ll have Gracie and Jac again next year. Well done VIP Ski, you provided a brilliant holiday experience.
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  • Family and friends skiing

    Julie Spooner 22 Dec 2021

    Stayed Dec 2021
    Absolutely brilliant week. Perfect chalet hosts Ethan and Jess looked after us all superbly well (even sourced a couple of board games). Loved the chalet - plenty of space and very well kitted out. Great location too for the village and the slopes. My only additions to add to the chalet would be 1) a selection of fun boardgames /packs of cards etc (Ethan very kindly sourced a monopoly) 2) Christmas decorations in the building and chalet for the week we were there would have been good. There was No evidence of Christmas in the building at all, despite it only being 2 weeks away. 3) the log fire wasn’t working properly- wasn’t venting/drawing.
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  • Amazing spacious chalet with brilliant hosts

    Jeremy Lees 22 Dec 2021

    Stayed Dec 2021
    We couldn’t believe how large and spacious the chalet was. It is very well designed and furnished and located in the perfect spot in Les Arcs 1950, literally next to the main chair lifts, perfect for a large family of 5 children. Our hosts Jasmine and Yasmin were brilliant, the food was outstanding and the choice and quality of wine and champagne was very impressive. Thankyou for a fabulous holiday.
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  • Excellent

    Lucinda Hallett 22 Dec 2021

    Stayed Dec 2021
    We were the first visitors of the season The staff were very helpful and polite The chalet was warm and extremely comfortable In summary a great holiday
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  • Couldn't have asked for more!

    Andy S 21 Dec 2021

    Stayed Dec 2021
    Fantastic week away with VIP ski. The UK office couldn't have been more helpful in helping us get everything organised. Once in resort the team took care of our every need. Special mention to Molly for helping us get all the kit we needed to hit the sloped after our bags got held up by the airline. The hotel facilities were top notch and all the staff were first rate. Thanks for a great week.
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  • V.Nice

    Reeta Wahi 21 Dec 2021

    Stayed Dec 2021
    Wonderful experience as first guest at this new chalet with extremely friendly and helpful staff . We as a family faced few issues like TV in living room not functional & water not draining well in otherwise excellent bathrooms and heating not well controlled - hopefully they will sort it out soon as they said these are teething issues of a new building . Would love to be back again !
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  • All perfect. Wouldn’t change a thing!

    Vicky Hayter 21 Dec 2021

    Stayed Dec 2021
    The week has been a welcome get-away from the UK during these uncertain times. A blissful escape. ALL VIP staff we have met have been superb. Sarah our chalet host was great. Her cooking was excellent, and she was super friendly but at all times professional. The chalet was excellently kitted out. Loved the fluffy towels, dressing gowns, delicious wines served in super wine glasses, and a roaring fire. The steam room etc were a huge bonus. I honestly can’t rave about VIP more. As an ex-seasonaire, we so appreciate everything. Things have moved on since our day! Well done VIP. We’ll be back.
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  • A unique week

    Bill Rusted 21 Dec 2021

    Stayed Dec 2021
    VIP adapted so well in these tough times for the chalet holiday industry. We met many of your resort staff who were all so helpful, skilled and endlessly friendly despite so much uncertainty.
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  • Luxury and comfort from VIP right on the doorstep of Paradiski

    Rob Wood 21 Dec 2021

    Stayed Dec 2021
    A lovely week in Les Arcs at the amazing new Bear Resort! Top-notch luxury and comfort with all the trimmings from VIP Ski! Our chalet host Emily was fantastic and went out of her way to make our stay as smooth and enjoyable as possible - even helping us by carrying our shoes back from town to the chalet on the first day! She prepared delicious meals each day (ably assisted by Tara on two evenings) and was flexible with ingredients to suit our taste. Delicious breakfasts and divine cakes after a hard day on the piste! Thank you Emily! Thank you also to the Reception and Maintenance staff who tried hard to switch off the balcony uplighter outside my bedroom window at night. They didn't quite manage it, so some newly installed curtains on the upper windows might be beneficial for the next guests in the chalet! The resort is very well equipped although there were still a few finishing touches to be completed at the start of the week. We made good use of the Bar and Wellness Centre. The bar is well equipped but would benefit from a bit more of a cosy atmosphere in the evening - maybe some more subtle lighting, Christmas decoration or soft furnishings would help? Thanks to all the team and management at VIP who looked after us from start to finish and enabled us to get onto the slopes for a wonderful week of skiing despite all the challenges this winter. As Arnie once nearly said....We will be back!
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