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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • GREAT holiday!

    Chris Spooner 21 Dec 2021

    Stayed Dec 2021
    Brilliant accommodation, super nice staff, great location. We’ve all had a brilliant time. Our apartment is clean and tastefully furnished. Very practical layout. We’ll definitely stay here again. Ethan, Jess and other chalet people who dropped in to help them were all lovely. Helpful, polite and fun. Couple of (very!) minor comments: 1. Might be an idea to sort a ski gear rental deal with a shop nearer Aspen House. Oxygen way too far away. 2. Would be much easier if we could log straight onto the TV - ie if it was pre-loaded with Netflix and Amazon Prime we could simply put our p/w in.
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  • Sooooo special

    M S 21 Dec 2021

    Stayed Dec 2021
    An amazing place to ski, fabulous smiley staff, ski away from the boot room, charming village a few steps away, no cars, great late night tobogganing, brilliant little ski area outside for the littl’uns, VIP SKI have nailed it here. Few snags in week 1 but that’s fine and understandable. Merci for a fabulous holiday. Can’t wait to be back (again and again and again)
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  • Excellent as always

    Paul W 13 Dec 2021

    Stayed Dec 2021
    This was our 4th visit to VIP in Val D’Isere and it didn’t disappoint in fact I’d say it’s been the best trip. The new accommodation was excellent and VIP were more than sympathetic and extremely helpful when Geneva airport were not allowing UK passengers to transit through. Sarah our chalet was excellent. Very friendly attentive and nothing was any trouble. Food was great. Sarah was ably backed up by Chalet manager Charlie and Madeline was extremely helpful with organising PCR testing. Louise and Alfie were great when it was Sarah’s time off. Big thanks to all concerned especially Sarah. Can’t recommend VIP highly enough, five star all the way.
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  • Top notch as usual!

    D W 13 Dec 2021

    Stayed Dec 2021
    Our 4th ski holiday with VIP and probably the best to date. Aspen House is only 2 years old so we expected the accommodation to be well planned, slick, modern and comfortable which it definitely was. But topping it all off again was the quality of the staff. Where do VIP find such friendly, enthusiastic, helpful and well presented employees? Sarah, our chalet host was truly exceptional. Brilliant tasty food which never failed at any point. Always cheerful and nothing was ever too much trouble. Thank you. Similarly, special mention and appreciation to Madeline on concierge services who really went the extra mile assisting with organising our return home COVID testing in Val D'Isere. Then there was the super attentive chalet manager Charlie who clearly takes great pride in his job. Thanks to all of the above mentioned staff plus Archie and Louise for making our stay so VIP!
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  • Fantastic holiday

    Julie W 11 Dec 2021

    Stayed Dec 2021
    A brilliant start to the season - so much so we stayed an extra 3 days! Toby was fantastic, nothing was too much trouble and despite having 2 kids 3 and under in tow we felt relaxed all the time. Whilst Annie, our nanny, looked after the kids so well our eldest wanted to take her home!
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  • December family ski trip

    Paul Tyne 08 Dec 2021

    Stayed Dec 2021
    The VIP team were superb . Ethan our chalet host was wonderfully attentive , the assistant hosts equally professional, friendly and efficient . We can’t wait to return . Thanks ladies and gents for a great experience . Paul family and friends .
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  • Amazing Chalet and Hosts

    Scott Morley 06 Dec 2021

    Stayed Dec 2021
    Lola and Max provided truly exceptional hosting. They went the extra mile every day, couldn’t do enough to ensure we had an amazing holiday. The Farmhouse is a great chalet in a great location. Can’t recommend VIP enough.
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  • We just loved it

    Julia Heinrich 01 Sep 2020

    Stayed Aug 2020

    Morzine is one of the most beautiful places for an active summer holiday I know :) The chalet (Kenai) was perfect for our needs and we would definitely recommend it to our friends.

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  • Absolutely Awesome! 5 star service and 5 star chalet in beautiful Morzine!

    Renee Harris 25 Aug 2020

    Stayed Aug 2020

    The Manior is the best chalet in Morzine. It has captivating views and The Manior itself is simply stunning. We booked the whole chalet for our family of 6: 2 adults and 4 children aged 12, 11, 10 and 8. To to say we felt “special” is an understatement! The chef Matt cooked delicious meals and the chalet host, Kirsten was what all top chalet hosts should aspire to be like. The beds are so comfortable and the chalet is super spacious. 6 of us could get lost in it, 20 People would fit very comfortably. There are places to be together and be apart- the rooms themselves are spaces you want to spend time in. The whole holiday was lovely and we couldn’t recommend VIP highly enough! A great company where you always get more than expected. If you have never visited The Alps in summer you really should. Morzine is a special place, very vibrant with lots of amazing restaurants and beautiful lakes and mountain walks. Definitely book a chalet through VIP because they have the best chalets in Morzine. We have been returning with our Family now for 8 years and everytime it gets harder to leave!

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  • Exceptional Service

    Michelle Roberts 24 Aug 2020

    Stayed Jul 2020

    We continue to return with VIP as we love the service, the quality of the chalets and general attitude of all the staff. However, this was without a doubt our best trip and we want to say a huge ‘Thank You’ to Seb and Hannah who went above and beyond to make our trip wonderful. They were consummate professionals, kind and thoughtful to our every need (and such hard work in the heat in masks!), thanks to you both. Michelle & Paul

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