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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Really great week!

    Torin Mitchell 19 Mar 2022

    Stayed Mar 2022
    Lovely hosts in a brilliant location. Difficult to get hold of out of hours contact information when we had issues arriving. All hosts were friendly and very helpful with brilliant food. A few bits (unrelated to hosts): Drinks in fridge should be included in the price. It wouldn't cost much more and takes the stress out of it. Shower situation left a lot to be desired in our room! Freebies (such as chocolate bars) for the slopes are a nice touch and cost peanuts, didn't have them here. Would have been nice to have an overview of the cheeses on the cheeseboard. Restaurant booking was a scramble as the list took a long time to arrive. Overall a very positive experience and would go again but as with anything in life there can always be improvements!
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  • Beautiful chalet

    Rose Anne Mitchell 19 Mar 2022

    Stayed Mar 2022
    Gorgeous chalet Excellent staff Sophie and Toby, but given too much to do, often on their own eg make and serve dinner Lovely food Would be nice if drinks in fridge were included No out of hours number given so stressful when our travel was disrupted. Eventually found a number on Facebook Would ve nice to find ski passes waiting in the chalet
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  • Phenomenal holiday - best family ski holiday

    Anna Emmison 19 Mar 2022

    Stayed Mar 2022
    We cannot rate this holiday highly enough. The whole experience from start to finish could not have been more enjoyable or stress free. As a family with 3 young children (8,5 and 2) every last detail has been Considered to make the trip as easy as possible. Our suite was on the same floor as the piste exit and children's club and could not have been easier. We were able to ski long days without any concern or worries about any of the children. Megan our chalet host was exceptional, kind, friendly, efficient and continually went above and beyond to ensure we had a great trip. Charlotte was a fantastic nanny who immediately put the children at ease. Her and the whole childcare team looked after our children beautifully and even hosted a pyjama cinema evening and babysat when we needed. We will be booking again without a doubt. Thanks to the whole VIP ski team!
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  • Fantastic week

    Steve Davidson 19 Mar 2022

    Stayed Mar 2022
    A great week of skiing. Great chalet and a lovely host (Lucy). Everyone looked after us really well and we’re on hand to help when needed. Thanks to everyone for a great time.
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  • Great location

    Amanda Heffer 19 Mar 2022

    Stayed Mar 2022
    Overall very good. Great location. All staff extremely friendly, polite and helpful. Slightly disappointed with the food. Good selection for breakfast and lovely cake for apes ski. Canapés excellent. But evening main meals disappointing, lacking depth of flavour, possibly poor raw materials eg steak was inedible. Many ‘bland’ eg fish curry. We did find the lounge and bar area disappointing, poor acoustics, tall ceilings, too many TVs playing sports? Could be more cosy and relaxed.
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  • Perfect stay

    Susan Dannatt 19 Mar 2022

    Stayed Mar 2022
    We have had a fabulous stay at Suite Grizzly( Bear lodge) and it surpassed what we were expecting. The accommodation was very comfortable and the position on the edge of the piste made it 100% ski in ski out. Hanna our chalet host made us feel at home she was so welcoming and was wonderful with our 2 grandsons ( 6 & 3). Nothing was too much trouble for her including making the boys pancakes for breakfast. The food she cooked for us was delicious ( I need to mention Kate & Emily who also helped to look after us were also great) & I’m sure I’m going home way heavier than I arrived! The accommodation is perfect for a family such as ours 4 adults & 2 children as there was lots of space and at no time did we feel cramped ( which can sometimes happen in ski accommodation. There was lots of storage which was also a bonus compared to previous chalets we have stayed in. The only thing missing was somewhere to hang our wet ski gear. Bear Lodge is perfect for families with a large heated pool which our boys loved( they were in everyday) a hot tub, steam room & sauna. They also enjoyed the cinema. Our 3 year old went to Bear Cubs child care which he loved. He had lots of fun playing inside and outside & they even took him in the bubble up the mountain for hot chocolate. The staff were so friendly & caring. The 6 year old went to ski school in the mornings also organised by VIP. The instructor came to meet him at the entrance & dropped him off here as well at the end of the lesson which meant no trudging with equipment which was an added bonus. We pre ordered our ski hire and again this was waiting for us in the boot room when we arrived so no having to go out to the shop to try on boots etc. we were able to get fitted and then put them straight into our ski locker. Again at the end of our stay we gave our equipment back to the guy in the boot room so no carrying equipment back to the village this is an excellent service. The ski locker had boot warmers so our boots were lovely & warm & dry in the mornings. The ski locker is in the boot room which has a door straight out onto the piste & then it is an easy ski down to a choice of 3 chair lifts which then give you access to the huge ski area of Les Arcs.We have had such a great time we have already booked to come back next year to suite Grizzly.Thank you to all the Bear Lodge team we will see you next year.
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  • Superb stay at Bear lodge

    Caroline Pearce 19 Mar 2022

    Stayed Mar 2022
    Thank you for a wonderful stay at chalet Zozi. Ellie our chalet host was superb, an incredible cook and she made our holiday, a real asset to VIP. The accommodation and ski in/out location was fantastic. We couldn’t of asked for a better week and will definitely be back. Thank you!
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  • Family and friends ski trip to Val D’Isere

    Wendy Brown 19 Mar 2022

    Stayed Feb 2022
    There were 13 of us staying in the wonderful Bellvarde 7 chalet. The chalet itself was fantastic with amazing views through the large glass doors. It was spacious but cosy with a log burner in the lounge and comfy sofas and chairs. Every bedroom was beautifully decorated with their own contemporary en-suite bathrooms. But, it was the staff who really made our holiday special. Nothing was too much for Will, Olivia and James. The chef Callum and Myles created the most amazing dinners and, despite some of our strange dietary requirements, wasn’t fazed at all and every night produced the most delicious meals. It was always a treat to return at the end of the day to the tea and gluten free cakes and to the happy faces of the staff. A big thank you also to Stephanie, who booked our lunches on the mountain. We will definitely be back again.
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  • Very good but needs buffing up

    Thomas Leslie 19 Mar 2022

    Stayed Mar 2022
    We returned to this chalet after two years and experienced a very nice stay. The staff is always helpful and able to resolve any issues quickly. The food and beverages were more than sufficient but sometimes read better than was actually presented. The hot tub and spa facilities were well maintained and welcomed. I would give this 5 stars but the lodge itself needs some buffing up. Several outside retailing were broken and it just seemed that the "off season" maintenance wasn't performed.
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  • Meggys Pears & Pegs versus the Rico 6 (7!)

    James Leighton 19 Mar 2022

    Stayed Feb 2022
    Unbelievable holiday and not sure where to start. I'll start with the boring stuff. The chalet is sick and so are the vibes - especially Meg and Jack who made some decent food from time to time and looked after us for the week and couldn't have done more for us. Nice and spacious and really good sized rooms and the spa is amazing (albeit a projector to watch films on down there ) Meg is a legend and if you get to request the chalet then opt for chalet number 5! She can drink too - we spent most of the week cancelling dinners and she came out with us. We made a mess of Coco Ricos 4 of the 7 nights and made Meg sick on several occasions, including on the night she tried her best to get through a 6 litre bottle of Rose. She held her own and was great fun to have around - the team really made the trip and nothing was too much trouble. Literally the best week we have every had away skiing and we can't wait to get back and use VIP SKI again now every year. Hopefully Meg has recovered from her week of boozing - we have just got over our freshers flu 2 weeks later! The Rico 6 x
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