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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Excellent In Every Way

    Kenneth Anderson 17 Mar 2022

    Stayed Mar 2022
    Due to BA at Heathrow our skis went missing but with no text or email we waited and waited at the Geneva Airport ski belt, we eventually established that BA had put our skies on a later flight. That’s when VIP’s Kristin and Pip came to the rescue getting us on our coach and then later on our arrival evening reunited us with our skis which they’d coordinated the collection of. From then on the holiday only got better and better with your amazing Les Gets Team not just doing what they said they’d do but exceeding service levels at every step. Callum, Charles and Tilley could not have been better and while we only saw Liam and Steph occasionally the food was great, all backed up by Kristin. The location and facilities at Club Altitude were superb. We can’t thank you enough, we’ve skiing 2 or 3 weeks a year for almost 40 years and this trip was amongst the best we’ve had thanks to your team at Les Gets - Kenny & Judith Anderson
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  • lovelytime

    Charlotte Lawson 15 Mar 2022

    Stayed Mar 2022
    we had a lovely time at bear lodge - in chalet mouk, our time was enhanced perfectly by our chalet host lewis! the amenities were at a great standard - would be good if there was some additional gym equipment - perhaps a treadmill and rowing machine. the transfers were slightly disappointing as the bus was late on arrival and we were waiting for additional passengers - when i moved my flight earlier as i was told they would not wait. would be great if there was additional transfer options and times throughout the day and from other airports, or even a option from Bourg saint Maurice or from the funicular as apart of the package.
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  • Amazing Colibri Uno Morzine

    A Dickson 14 Mar 2022

    Stayed Mar 2022
    Colibri Uno: Very spacious, excellent furnishings with delicious meals and excellent chalet hosts. Morzine: Excellent skiing covering Les Gets and Avoriaz too - ideal for beginners to experienced skiers. Good ski school for children. Morzine is a lively town with good selection of shops, restaurants and cafes.
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  • Great hotel with direct access to the slopes

    Joanna Pristernik 14 Mar 2022

    Stayed Mar 2022
    We really enjoyed our stay at Bear Lodge. The hotel is in a great location in 1950, with direct access to the slopes. The rental service available directly in the boot room made everything hassle free at both the start and end of the holiday. Our modern room was spacious with plenty of storage and a great rain shower in the bathroom . Staff were all very friendly and all the extra touches such as bags delivered and collected from your room, and the wake up drinks each morning were appreciated. There was a choice of food options at breakfast and dinner, although the quality and variety of choices was a little variable. The separation between the bar and restaurant meant the bar was often very quiet, and the lack of toilets on the floor where the bar is located was disappointing. We felt more could have been done to encourage guests to socialise including having one of the VIP team joining the complimentary ski guiding service provided in conjunction with ESF. Overall we had a great time and would return again in the future.
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  • A really comfortable hotel right on the slopes

    SR SR 14 Mar 2022

    Stayed Mar 2022
    This was my first time with VIP and it did not disappoint. A warm welcome when we arrived and the thoughtfulness and friendliness of the staff continued throughout my stay. Nothing was too much trouble for them. A really comfortable room with balcony view over the piste. Boot room on the same floor made it easy to get going at the start of the day and we were able to we ski straight down to the lift. Could not have been easier. Great wellness centre for relaxing at the end of the day. I used the pool, steam room and jacuzzi to ease the muscles after a hard day’s skiing!
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  • Very satisfied

    Tony Joseph 14 Mar 2022

    Stayed Mar 2022
    A very good overall experience, staff super friendly and helpful Unfortunately we got covid at the end of a great week and Ben the manager was very helpful finding us a room to isolate and supporting us. Looking forward to another VIP ski next year
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  • Great sunny week in Val D'Isere

    Sandra Harling 14 Mar 2022

    Stayed Mar 2022
    Amber and Harry were excellent hosts and we were very well looked after all week. The food was fantastic and Harry entertained us with jokes every day. The weather was amazing, one bluebird day after another and as well as the skiing we enjoyed the banter with the other chalet guests. We were surprised that we didn't get a visit from a resort rep / manager to check that all was well. A female member of staff (not sure if she was a manager) did briefly appear on Thursday, but she didn't speak to any of the guests and vaguely waved to the guests on the way in then out. The minor negatives were: The long delay before the coach left Geneva airport (1hr 20 mins later than stated). There was a lack of information about the departure time (several guests inquired). We would have had plenty time to grab a coffee or snack had there been greater clarity. The chalet was very hot and the duvets were very thick. Even with radiators turned off and windows and doors open we kept waking up boiling in the night. Other guests said the same. Can we have thinner duvets for next season please?
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  • Superb!

    Stephen Inskip 14 Mar 2022

    Stayed Mar 2022
    Great to be back in the capable hands of VIP. We were very well looked after by Guy, Ellie and Luc in Bellevarde. Nothing was too much trouble with some nice subtle touches and attention to detail during our stay. Made it a memorable holiday after a 2 year hiatus. Cannot recommend highly enough for your next hosted chalet trip.
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  • Go on treat yourself

    Keith Emmerson 14 Mar 2022

    Stayed Mar 2022
    Second time in Val d’isere with VIP Ski it is always a treat. From the flexible transfer following airport chaos to the warm welcome. first class catering and service. After time on the slopes it’s wonderful to come back to the chalet where a freshly baked cake greets you. Time to relax and take advantage of the spa facilities. Maybe a swim or time in the hot tub relaxing g before fizz canapés and a five star dinner. Meet new friends. Enjoy yourself what’s not to like.
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  • Val 22 Aspen House No5

    Simon Lushey 14 Mar 2022

    Stayed Mar 2022
    The VIP experience was good with the accommodation as described in the literature. Aspen house no.5 was clean, warm and homely, there were great facilities with the boot room and spa. However the best part was the team be that Megan our Chalet host, Jack the flexi team member or the concierge team all were very helpful and there when needed with a tip or a helping hand. However I would like to single out Megan our host whose cooking was first class and her conversation cheerful, thank you Megan for making our week restful and enjoyable
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