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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Bear Lodge March 2022

    Mark Chapman 26 Mar 2022

    Stayed Mar 2022
    Top location. Great hotel. Definitely ski in ski out. All staff without exception have been fantastic. Concierge very helpful and very can do attitude. Dinning room staff very professional and always smiling. Not always easy after a long season! Bar staff also exceptional and very friendly. I think my bar bill can probably testify to that. Rooms are large , comfortable and well equipped. Will be back for sure.
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  • A great Stay

    Alice Coltman 23 Mar 2022

    Stayed Mar 2022
    We had a lovely stay in Chalet Alaska! Jack and Marina (and Mo) were fab hosts and did what they could with the resources they had! They were very accommodating to our groups fussy eating habits! Thanks guys, you did a wonderful job :)
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  • Helpful Feedback

    Kevin Dannatt 23 Mar 2022

    Stayed Mar 2022
    An excellent holiday enjoyed by the whole family. We have already booked again for 2023. The whole experience from arranged private transport from the airport to arrival at the resort, chalet host, departure, etc was well organised, professional and friendly. A couple of suggestions/observations; Ice buckets in the chalet along with ice. Clock in swimming pool area. Dimmer switches in lounge/dining areas of chalet. Remove old masking tape from painted areas on balcony and paint pot ring on floor. More rubber matting on snow outside boot room. Fix the steam room. It didn’t work the whole time we were there. A more “French” feel to the bar area would be nice. Catches to enable bedroom windows to be fixed open without creaking in the wind. Please take these as they are intended. Not criticism but suggestions. I do understand that this is the first season and a few things will change with experience. As stated already, we have booked again for next year.
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  • Amazing Holiday

    Paula Rees 22 Mar 2022

    Stayed Mar 2022
    We had the most amazing holiday. All the staff were super friendly and couldn't do enough to help and give advice on areas to ski and places to grab a bite of lunch. We cannot praise our chalet host Sophie, backed up by Alex enough, they made us feel welcome from the minute we stepped through the door and nothing was too much trouble. All the food was delicious and the afternoon cakes much needed after a day on the slopes. Thank you for making our holiday so special and memorable.
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  • Five-star first time family skiing holiday

    Laura Berryman 21 Mar 2022

    Stayed Mar 2022
    The resort ran like clockwork; well-maintained easily accessible slopes, excellent hosted chalet and good selection of bars and restaurants. We took the bubble lift to Morzine for an afternoon trip without skis one cloudy/foggy day and it was nice to go out of the resort but the rest of the week was wall-to-wall skiing and eating in Avoriaz! Our host, Lucy, was an amazing cook/baker, but was also good company and made us all feel very welcome. The 3-course evening meals were of exceptional standard, varied menu and very tasty. The cakes with afternoon tea were delicious and we would pack them up the next day to take out to the slopes. The rooms were really comfortable and the living/dining area was spacious and luxurious. We found the ski in / ski out resort was ideal for a large group of mixed ski ability as we could easily meet back up at the chalet after lessons etc. Definitely worth splashing out on!
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  • Another Awesome ski trip

    Steve Berryman 21 Mar 2022

    Stayed Mar 2022
    This is my 6th VIP ski trip and as usual VIP provided an extremely high level of service. Some of our party were new to skiing and everything was organised to make their experience go as smooth as possible. Lucy, our host, was truly amazing, cooking was excellent and she was very helpful in making sure we got the most from our trip. I will definitely be booking my 7th VIP next year. Thanks again to all VIP staff for making it a wonderful trip.
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  • What a trip!!!!

    Alex O’Neill 21 Mar 2022

    Stayed Mar 2022
    Wow what can I say! From the word go vip we’re faultless. We arrived earlier then we initially planned as we made the trip by car but this wasn’t an issue for the the team and we were quickly looked after and shown to our chalet, able to drop our things then advised where best for lunch. The chalet itself is stunning with arguably one of the best views from your room or one of the communal rooms. The hosts Jack and Rory, what a pair! The boys looked after us all week and we couldn’t sing there praises highly enough, from the 5* food, attention to detail and willingness to go above and beyond with smiles on their faces, both a huge credit to the company! Lastly the whole trip wouldn’t of been as effortless and smooth if it wasn’t for Marc orchestrating everything for us, from lift passes to last minute dinner reservations he made it a walk in the park for us. Great Holliday, Brilliant team! Thanks VIP Alex & Holly
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  • Good holiday

    A M 20 Mar 2022

    Stayed Mar 2022
    Good holiday, unfortunate that a stomach bug was passed on to the party. Jack as the mainstay host was great, and provided us with everything we could need and was very friendly. The rest of the team on rotation were also good hosts. There could have been a better cleaning of the rooms and common areas.
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  • Another Great holiday with VIP

    A M 20 Mar 2022

    Stayed Feb 2022
    2nd stay at No3 Club Belvarde and another fabulous experience- hot tubs and spa were bliss and transfer to and from Geneva worked much better than we expected. A few maintenance issues in the chalet- safe/ light bulbs not working and not repaired whilst we were there and it would be good if the hand rails to and from the piste could be repaired to make for a safer exit/ entry to the chalet. Food good ( although probably not as good as previous VIP hols) although all the staff, Sophie, Kate, Katie, Jamie and James couldn’t have done more to make us feel looked after. So pleased that VIP are back and we look forward to booking again next year.
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  • relaxing break

    R B 20 Mar 2022

    Stayed Mar 2022
    Amber & Harry were wonderful hosts, extremely good natured and very helpful. Together with Luke they were on hand when needed and did an excellent job in keeping preparing the excellent food. The chalet was very warm , cosy and comfortable and all the guests mingled together very easily. If the objective of this review is to find areas of improvement, then my only recommendation would be to ensure that the steps up to the piste were cleared of snow & ice build up on a regular basis, it was sometimes rather treacherous, but the rubber mats that were put down during our stay did help with this. Thank you to our gracious hosts for making this a lovely relaxing break.
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