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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Fabulous

    Andrea Jones 27 Mar 2022

    Stayed Mar 2022
    A great week spent at Chalet Beluga. Really well situated away from the noise of the High Street. We were well looked after by Henry, Anna and Sophie, (and Didi too). The rooms were comfortable and clean. The pool and Hamman an extra treat. Thank you VIP.
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  • 6th faultless VIP holiday

    Gina Porritt 27 Mar 2022

    Stayed Mar 2022
    Our 6th time with VIP and just as great as all the times before! No2 Aspen House is a lovely chalet, and really convenient for the slopes and the gorgeous spa area on the same floor. Alfie, our host was definitely one of the best hosts we’ve had-a pleasure to chat to, an excellent cook, and plenty of knowledge about the Ski area. All VIP staff we came across were fantastic in truth; all a credit to the company. We’re already looking for next year!
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  • Great accommodation, shambles from there

    James Blezard 27 Mar 2022

    Stayed Mar 2022
    The chalet was amazing. Perfect location, very very comfortable and a thoroughly nice place to stay. The food was good, not amazing but good. Probably 2 amazing meals and some average. I never left the table hungry which is as good an indicator as any! The chalet boy / girl situation unfortunately was a shambles. We had 3 maybe 4 different people cooking for us over the week which isn’t acceptable. We were unable to really get to know anyone and as such felt completely unattached to the staff. As soon as Ethan wasn’t going to be there for more than 1 night he should have been replaced full time instead of dipping in and out. It’s a shame as I liked him and he clearly knew his stuff but we didn’t get a chance to get to know him. All of this when we were supposed to have another girl look after us all week!! Good week but could have been so much more enjoyable.
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  • Great Stay

    Patrick Martin 27 Mar 2022

    Stayed Mar 2022
    The new hotel is amazing and right on the piste (pictured below). The food is very good and the staff are friendly. Would definitely stay there again. Thanks for having us!
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  • Super sunny week

    A Kidd 27 Mar 2022

    Stayed Mar 2022
    Really fantastic sunny week skiing and boarding in the portes du soleil. Kristen’s team at Altitude lodge could not have done more to look after us. Liam and Gwen prepared amazing meals. The chalet staff were great with the kids, Charlie (uno champion) Tilly (forfeit queen) and Callum pours a lovely pint. Really great to come back to our favourite place. Thank you vip.
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  • A holiday to remember

    James Barrack 27 Mar 2022

    Stayed Mar 2022
    We had a very enjoyable experience and VIP ski have been excellent and very professional and have thought of all our needs. Lucy and Ellie were fantastic and looked after us great We would certainly recommend VIP ski to our friends
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  • Super stay

    Des Gfahy 27 Mar 2022

    Stayed Mar 2022
    Amazing from the collection at Geneva airport, chalet was extremely comfortable and our host Beth was amazing. Great food great resort I’ll be back. Thank you VIPski
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  • I skied 420km in a week

    Alexander Graeme Yule 26 Mar 2022

    Stayed Mar 2022
    We have holidayed with VIP several times in the past and hoped that after several years using a different high end company our holiday would live up to expectation. We are glad to say it did. From the booking experience to the calls before departure, everything was taken care of. 2 of the party had severe nut allergies and this was taken into account in preparation of our meals. Sarah was a great chalet host and Jack an able deputy on her half days off. The food and wine were of an excellent standard and we always left the table satisfied. The accommodation is in a great position, close to the slopes, shops, bus stop and bars. We look forward to holidaying with VIP again in the future
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  • Fun week in a good resort

    Caroline Ader Thompson 26 Mar 2022

    Stayed Mar 2022
    We had a great week back on the slopes. Bear Lodge is ideally positioned right on the piste in the nicest part of the Les Arc ski area (1950). Having ski hire in the boot room makes for a relaxing start and finish to the holiday. The jacuzzi and pool are lovely, and the ability to book a massage in the spa area after a hard day’s skiing was very welcome. Group guiding the first two mornings helped us to get to know the resort and other guests. Staff were generally friendly and helpful, but the cleaning/servicing of the rooms was a bit inconsistent. The fire alarm being set off 1.30am was a bit of a rude awakening, and we were a bit concerned by how difficult it was to work out where to go given the lack of any meeting point. There’s also room for improvement in the bar area (not a good vibe, feels like a Hilton), and the food was only ok, definitely not as good as we have had at other chalets and with VIP in the past. The F&B manager could have been much more friendly, but the other restaurant staff were all absolutely lovely. Inclusive transfers are good value. Overall, we’d come back.
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  • Rory n Jack

    Graham Lawson 26 Mar 2022

    Stayed Mar 2022
    Probably one of the best chalet ski holidays I’ve had. Nothing was ever too much bother for these guys. Great food and hospitality - and amazing patience! We’ll be back!
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