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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • A fantastic experience

    Jonathan Pearson 08 Mar 2026

    Stayed Mar 2026
    This is the 3rd time we’ve used VIP in Val D’Isere and they never fail to impress. From start to finish the level of service could not be faulted. The quality and variety of food was excellent and nothing was too much trouble. We would highly recommend VIP and look forward to our next ski adventure:
    Read more…
  • Great service, great location

    Susan Rimmer 08 Mar 2026

    Stayed Mar 2026
    Bear lodge is perfectly situated for access to the amazing skiing in the Les Arcs area. All the staff were super helpful and friendly. Nothing felt like too much trouble for them. Food was amazing, from breakfast, through afternoon tea and then great dinners. Ski guiding was great, a really good introduction to the area for first time visitors.
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  • Lived up to its name

    Micale Reid 08 Mar 2026

    Stayed Mar 2026
    Fantastic service and experience from start to finish. The team made sure that we were all well looked after and that we got the best of service. Grace, Emily & Jack were fantastic. Always smiling, happy and so accommodating. A real credit to VIP Ski.
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  • What an amazing week skiing

    P S 08 Mar 2026

    Stayed Mar 2026
    We had an amazing time. The food was wonderful and the chalet was great. But, the staff are the real force behind it all. Unfailingly polite, always there to help and amazing chefs. Thank you very much indeed.
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  • Snow, sauna and sun

    Mike Mather 08 Mar 2026

    Stayed Mar 2026
    The VIP team helped make this a very enjoyable holiday. They were very attentive and nothing seemed to be too much trouble. The skiing was brilliant with huge amounts of snow the week before we arrived. The week we were here it was bluebird skiing every day. Apres ski was alway good and the village had some entertainment every other day. Bear Lodge is in a great location and a fantastic place to stay!
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  • VIP Penthouse style

    Kerry M 08 Mar 2026

    Stayed Mar 2026
    Fabulous food, exceptional hosting by Jen, Liv and occasionally Paddy (the poached egg in dishwasher added some, don’t you think?) VIP runs like a very slick oiled machine. Considering how young the staff are, they are all super friendly and knowledgeable. Teeny issue at start (caused by sales, not resort) was very quickly resolved without fuss and moreover we were absolutely made to feel even more special. Would definitely recommend.
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  • Super service

    Craig Van Eyk 08 Mar 2026

    Stayed Mar 2026
    The chalet was well equipped. Rooms were a good size and close to the lifts. The holiday was made by the staff with a special call out to Freya, George and Anna. They were super friendly, catered to different food tastes and kept the chalet super clean. Great to talk to to help navigate around the slopes. Adam was extremely helpful on the logistics side which saved a lot of effort and time.
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  • Fantastic chalet staff

    Matt Lindley 08 Mar 2026

    Stayed Mar 2026
    I can’t fault the holiday. The staff were just brilliant. Friendly helpful and good company. Plus a special shout out about the food. Way better than I expected. Restaurant standard
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  • Avoriaz

    H M 08 Mar 2026

    Stayed Mar 2026
    Fantastic skiing, ideal location, friendly team
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  • A most auspicious week!

    Jack W 08 Mar 2026

    Stayed Mar 2026
    It is no exaggeration to say that Thai has been best weeks skiing I have ever heard. Beyond the obvious (great weather and Val D’isere slopes) the VIP ski team have been immense. Our hosts Jo, Ted and Mat were genuinely exceptional. I will be the first to admit that we are a rather demanding and potentially challenging group but they took everything in their stride and absolutely made our week.
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