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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • VIP Penthouse style

    Kerry M 08 Mar 2026

    Stayed Mar 2026
    Fabulous food, exceptional hosting by Jen, Liv and occasionally Paddy (the poached egg in dishwasher added some, don’t you think?) VIP runs like a very slick oiled machine. Considering how young the staff are, they are all super friendly and knowledgeable. Teeny issue at start (caused by sales, not resort) was very quickly resolved without fuss and moreover we were absolutely made to feel even more special. Would definitely recommend.
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  • Super service

    Craig Van Eyk 08 Mar 2026

    Stayed Mar 2026
    The chalet was well equipped. Rooms were a good size and close to the lifts. The holiday was made by the staff with a special call out to Freya, George and Anna. They were super friendly, catered to different food tastes and kept the chalet super clean. Great to talk to to help navigate around the slopes. Adam was extremely helpful on the logistics side which saved a lot of effort and time.
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  • Fantastic chalet staff

    Matt Lindley 08 Mar 2026

    Stayed Mar 2026
    I can’t fault the holiday. The staff were just brilliant. Friendly helpful and good company. Plus a special shout out about the food. Way better than I expected. Restaurant standard
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  • Avoriaz

    H M 08 Mar 2026

    Stayed Mar 2026
    Fantastic skiing, ideal location, friendly team
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  • A most auspicious week!

    Jack W 08 Mar 2026

    Stayed Mar 2026
    It is no exaggeration to say that Thai has been best weeks skiing I have ever heard. Beyond the obvious (great weather and Val D’isere slopes) the VIP ski team have been immense. Our hosts Jo, Ted and Mat were genuinely exceptional. I will be the first to admit that we are a rather demanding and potentially challenging group but they took everything in their stride and absolutely made our week.
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  • Amazing week

    Judith Hughed 07 Mar 2026

    Stayed Feb 2026
    We had a fabulous week in La Plagne. The accommodation was superb, everything was to a very high standard. We loved the personal ,dedicated and very friendly staff members who looked after us. The use of the free bus service to and from the centre of town was very convenient. I cannot praise the staff high enough. From the minute we stepped off the plane VIP SKI looked after us. The food was plentiful, tasty and extremely tasty. The assortment of afternoon cakes after a day on the slopes was a welcomed treat. Mima and Jai, were excellent chalet hosts. I would book again in a heartbeat. Thankyou
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  • Amazing week

    Judith Hughed 07 Mar 2026

    Stayed Feb 2026
    We had a fabulous week in La Plagne. The accommodation was superb, everything was to a very high standard. We loved the personal ,dedicated and very friendly staff members who looked after us. The use of the free bus service to the centre of town was very convenient. I cannot praise the staff high enough. From the minute we stepped off the plane VIP SKI looked after us. The food was plentiful, tasty and extremely tasty. The assortment of afternoon cakes after a day on the slopes was a welcomed treat. Mima and Jai, were excellent chalet hosts. I would book again in a heartbeat. Thankyou
    Read more…
  • Amazing ski holiday

    Darren Blench 07 Mar 2026

    Stayed Feb 2026
    Me and my wife had the most amazing time at bear lodge the staff was so friendly especially Aurielle who looked after us this week giving us recommendations of were to go for food and skiing, she was welcoming and went above and beyond. A special mention to Tilly in the concierge team who helped book lunch spots and would help with any questions we had. All together a wonderful holiday would definitely recommend. Would like to mention Sophie the nanny and Freddie “self acclaimed” head KP who helped us with directions around the village.
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  • chicozzy

    Bruna Nahoum damasceno 07 Mar 2026

    Stayed Mar 2026
    We had a wonderful stay at loft 1 at aspen house in Val d’Isère. The facilities are excellent — comfortable, very clean, cozy, and surprisingly spacious. Everything was thoughtfully prepared and made us feel immediately at home. What truly made the difference, however, was our hostess, Léo. Her kindness, warmth, food and genuine attentiveness were exceptional. She has a lovely personality and was always incredibly helpful, making our stay even more special. It was truly a fantastic experience, and we would happily stay here again.
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  • Amazing holiday!

    TL F 07 Mar 2026

    Stayed Mar 2026
    We had the most fantastic week. Blessed with the weather and the staff at Bear Lodge were delightful. Possibly a bit more training / managerial oversight for consistency in the restaurant could be helpful but the location of the hotel, on site facilities and enthusiasm of the staff cannot be faulted. Thank you - we will be back!!
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