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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

3041 - 3050 of 15886

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  • Great 2nd visit to Bear Lodge (some minor improvements needed).

    John Wybrow 06 Feb 2023

    Stayed Jan 2023
    The booking experience was managed by one of our group (Amanda Williams). All seemed to run smoothly. The coach left 30 minutes late this year (it was over an hour last year) which gave us time to get an hours skiing in on Sunday afternoon. Your rep on coach (Scottish lad) needed to be a little happier (no smile - did not seem to want to be there) and he did not engage with anyone at the back of the coach). Same on way back. We were greeted with drinks, cheese, ham and bread in reception last year - nothing this year (disappointing as coach did not stop so was hungry). Can you re-instate this as its a great touch? Luk was great for us. Liv was brilliant and Lara did a great job supporting (they are keepers). Food was very good. We had brand new skis last year and they were excellent. This year there were some issues (some had not been prepped properly and had to have them serviced, one of them the bindings were loose and had to have someone on the slopes fix them - could have been dangerous). I don't think they were worth the money this year as I know we pay a premium to have them in the Lodge. TV's did not work for at least three days - advised they were fixed and they were not. Your Manager this year (male) was not as visible as the Manager last year (female). It may have been busier but thought he would have been more engaging. Everything else was fab and we have Luk on hold for the same week. It looked like the prices were quite a bit higher than this year when we viewed on your web site. I think there is an early booking discount but some adjustment for the poor ski's would be appreciated. I've tried to give you balanced constructive feedback. I'd appreciate a call to discuss. You have my number.
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  • Perfect week in Chalet Alaska Morzine

    Gill Gammage 06 Feb 2023

    Stayed Jan 2023
    We were a party of 13 and have just returned from a wonderful week in Chalet Alaska. This is the first time we have used VIP SKI and we were so impressed. The chalet itself is spacious and beautiful, and is right in the heart of Morzine and only a few minutes walk from both chair lifts . The holiday was made however, by our three wonderful chalet hosts.. Anna Georgie and Daisy. The were just so lovely , from the moment they met us from our bus when we arrived, to when they waved us off yesterday. Nothing was too much trouble for them, and they worked so hard to look after and feed us all the most delicious food. They are all such an asset to VIP SKI. We honestly couldn’t fault anything , so a huge THANK YOU from us all!
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  • Fabulous family holiday

    Val And family 06 Feb 2023

    Stayed Jan 2023
    Thank you yet again VIP for giving us all a fabulous experience. Great chalet, food, kids club and skiing. Special thanks to Ellie, Casper and Lucy who looked after us and all the girls in bear cubs. Couldn't wish for anything better. A great start to skiing for our youngest member (age 3). Massive thanks to the whole team
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  • Farmhouse

    Richard Hodgson 06 Feb 2023

    Stayed Jan 2023
    Chalet hosts Sasha, Jeri and Henry were great, really good food and humour. Bed Room in Farmhouse was incredibly small with no hanging or storage space so ended up living out suitcase as only space to store belongings. Wi-Fi in chalet incredibly slow. Overall really good holiday and chalet hosts play a large part in making that happen.
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  • Excellent first time use of VIP Ski

    Marc Tyler 06 Feb 2023

    Stayed Jan 2023

    Brilliant- really enhanced by the attitude and entertainment by all three of our hosts milly laura and Ella, (flexible, positive and accommodating) and then pleased with all the drivers too- very helpful. Great food too- am hoping to use you guys again price permitting!

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  • Ski trip

    Peter Kavanagh 06 Feb 2023

    Stayed Jan 2023
    Excellent service. We booked last minute and were very impressed with the quick turnaround to accommodate us. Lottie's cooking was exceptional! The accommodation was excellent and we would certainty recommend VIP to others.
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  • Great Hosts

    Lesley Sewell 06 Feb 2023

    Stayed Jan 2023
    Thx to Ali and Kate who were great hosts. Good food and very welcoming. Chalet good although couple of challenges. Hot tub top needs fixing and no bath robes all week - which is a challenge when using the hot tub.
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  • Fabulous

    J C 06 Feb 2023

    Stayed Jan 2023
    Suite Yogi was everything they told us it would be. Fab position right on the slope, our bedroom looked down onto the run outside leading to two lifts, could not have been better. Natasha, Connor & Henry looked after us superbly all week. The food was excellent & the wine flowed. Bear Lodge has its own ski room with individual lockers & boot heaters, leading directly onto the slopes. Ski rental happens here, meaning no walk up to the village at the start & end of the week, wonderful. There’s also a spa with pool, sauna & jacuzzi, cinema room, & bar with reasonable prices for the end of day margarita. Fab holiday, we’d definitely go back.
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  • 5 stars all round

    S A 06 Feb 2023

    Stayed Jan 2023

    We loved everything about our holiday. All our chalet hosts have been fantastic. Superb service. Big shout out to Lily, Tommy, Nia and Connor for their work during the week. The kids also loved their time at the nursery. We felt very comfortable and reassured when leaving them for the day, knowing they were in excellent hands and allowing us to also relax and enjoy our day out skiing. Bear Lodge location is also so convenient for ski in ski out with the lifts only a few meters away from the locker room. Everything about the complex is fantastic - swimming pool and wellness centre, staff service, excellent food, convenient, hassle free and great for kids.

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  • Amazing

    Sanjay D 05 Feb 2023

    Stayed Jan 2023
    This was our 4th with VIP ski and was once again exceptional. The chalet was perfect and as this was our second time in Colibri penthouse we were extremely impressed once again. It is clean, spacious, modern, luxurious and the location is amazing. However, the real strength of VIPSki are the staff. Guillame is an extremely organised and helpful resort manager who was always immediately available and checking to make sure our holiday was going to plan; nothing is too much trouble for him. We never met Charlie the deputy resort manager, but were informed by our chalet hosts that he was silently working hard behind the scenes and making sure we had everything we needed, and a few extras which made our holiday even more special. We felt extremely fortunate to have Yasmin and Owen as our chalet hosts. They were probably the best chalet hosts we have had in our 4 years at VIPski, and a very high standard had already been set by our previous hosts. Yas is so kind and Owen so helpful, but the two of them run a very well organised chalet and made our holiday experience perfect. The food they cooked was excellent and their attention to detail was extremely impressive. They had both done previous seasons with VIPski and this was apparent in their knowledge and skills. They were such nice people and we thoroughly enjoyed their company throughout the week, and our children will certainly miss them. Eva also joined them to help out on a couple of days and was excellent. We are extremely grateful for the way they looked after us so well this week. We will be rebooking for next year and wouldn't hesitate to recommend VIP ski to our friends.
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