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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

2731 - 2740 of 15886

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  • Very good

    Alistair Logan 21 Dec 2023

    Stayed Dec 2023
    Outstanding hotel , food and staff. Cannot fault the accomodation but constructive feedback is - bus we transferred to resort didn’t have sufficient legroom for 6 footers My legs did not fit on the seat. Not ideal when the transfer took 4 hours. - one very minor request provide slippers in the room to visit the pool. Everyone was walking down with no shoes on. - would have been nice to have tea and coffee + kettle in the room
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  • Another wonderful ski holiday with VIP Ski!

    Suzannah Durkin 21 Dec 2023

    Stayed Dec 2023
    Having had a fantastic experience with VIP at Bear Lodge last year, we booked for the whole family to go this year and stay at penthouse Misha for my mother in law’s ‘special’ birthday. The whole 5 days were just fabulous. Alice, Lottie and Amy-Rose looked after all 13 of us so well. The chalet was beautiful; very spacious with fabulous views of the mountains overlooking 1950. Dinners every evening were delicious and our chalet hosts did such a good job of making the holiday special (baking a cake for my mother in law and serving with candles!). Olivia the resort manager was also very attentive and sorted out an initial issue with our kids Ski School for us. What makes Bear Lodge so great for families though is Bear Club. The nannies just fabulous, thank you to Jess and Christina for looking after our 4 and 2 year old so amazingly (our 4 year old cried when we left as she wanted to go back to Bear Club!). It was a very special and memorable trip..thank you VIP!
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  • Brown & Chapman families

    Alan Brown 21 Dec 2023

    Stayed Dec 2023
    We had a great holiday Snow was great Weather was great Val D'Isere is great We liked the chalet We loved the company - we put a lot of effort into getting 3 families including the Isted family to co-locate The 5 kids aged 10 to 14 had a ball The staff were great and we knew Lia from Les Arcs so we definitely got special attention What to improve? I would pay more for higher quality food. It was fine but it wasn't really good
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  • Perfect family ski holiday

    Ackroyd Family 21 Dec 2023

    Stayed Dec 2023
    This was our children's first time skiing (and our first time skiing since having them) so we were a little apprehensive beforehand. However, any apprehensions were soon blown away, as the whole set-up at Bear Lodge is designed to make life as easy as possible: our lift passes were waiting for us when we arrived, the Intersport team came to the lodge on the first night to fit our skis, the boot room was within staggering distance of our bedroom, a wonderful ski instructor came to the door of the lodge to collect our children for lessons, and we could ski directly in and out of the hotel to a fabulous and varied set of pistes. On top of all of this, the food was delicious and plentiful, the staff always friendly and helpful, and there was a lovely pool and hot tub for easing tired muscles. We all had a fantastic time and were sad to leave; our son enjoyed his skiing experience so much that he said he'd rather stay at Bear Lodge than have Christmas (and Christmas presents). Which sums it all up really...
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  • Fabulous Ski Holiday

    Charlotte Cook 21 Dec 2023

    Stayed Dec 2023
    I came solo with my 5 year old. We both had the most fabulous time and made lots of new friends. The childcare provision was fantastic, special mention to Christina and the gang. Pyjama Club was a huge hit. The staff in Bear Lodge were all brilliant, nothing was too much trouble and every request was met with a smile. Thanks everyone!!
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  • Wonderful chalet, wonderful hosts.

    MS D 21 Dec 2023

    Stayed Dec 2023
    Ness and Kane were exceptional chalet hosts. I’ve stayed in a number of chalets over the years and Ness & Kane were up there with the best. They were attentive, personal and a pleasure to have around.
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  • Snowy luxury in our mountain eerie

    C D 20 Dec 2023

    Stayed Dec 2023
    Wonderfully appointed chalet set over 4 levels, perfect for 2 families (4 adults 3 kids total). Stunning views, a log fire and delicious breakfasts and dinners prepared by talented and attentive Kate & Ella. We loved the new hot-tub, sledges provided for the kids, thick carpet underlay, powerful showers and the staff working as a co-operative, welcoming team. Having holidayed with VIP 5+ times c15-20yrs ago, it felt like a welcome (to a very luxe) home.
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  • Team Denton 2023

    Abi Denton 20 Dec 2023

    Stayed Dec 2023

    Our first time staying in a catered chalet and in avoriaz. Couldn’t fault either! We have been superbly looked after by Lauren and Mali, and expertly steered through the holiday by Henry.

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  • Fantastic holiday

    J W 20 Dec 2023

    Stayed Dec 2023
    As usual VIP delivered a brilliant holiday. Our chalet hosts, Oscar, Rachel and Charlotte couldn’t have been more helpful. And then there is the main reason we travel with VIP…the childcare. We have two children aged 5 and 3 and taking them skiing is no small undertaking but Maddie was brilliant. She entertained them so well in the morning there was no protesting when Mum and Dad went skiing, then she seamlessly got them to their ski lesson in the afternoon. It was a great week!
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  • Beautiful cosy chalet, with hotel facilities

    Louise Hodgkinson 20 Dec 2023

    Stayed Dec 2023
    It was a fantastic and relaxing stay, with lots of delicious food and drink in a beautiful cosy chalet. Was great to have all the hotel facilities available to us, like the pool and steam room. You could tell the chalet hosts were new, but building in confidence over the week.
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