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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • A Chalet Wonderland: Where Culinary Dreams Meet Heartfelt Care

    Anna KP 20 Dec 2023

    Stayed Dec 2023
    From the moment we stepped into the chalet, Jay, our remarkable host, transformed our stay into something truly magical. With a perfect blend of caring attentiveness and culinary excellence, Jay made us feel more like cherished family members than guests. Every meal was a celebration of flavors, each dish reflecting Jay's extraordinary talent and passion for cooking. His ability to cater to our diverse tastes while maintaining the highest quality was nothing short of impressive. But it wasn’t just his culinary skills that left us in awe; it was his genuine warmth and kindness that truly set him apart. The chalet, under Jay's attentive management, became a haven of comfort and joy. His meticulous attention to detail ensured that our every need was met, often before we even realized we had them. The atmosphere he created was one of relaxation and happiness, making it the perfect retreat from the hustle and bustle of everyday life. In conclusion, our stay with Jay was not just a holiday; it was an experience we will cherish forever. For anyone looking for a chalet stay that combines gourmet dining with heartwarming hospitality, look no further than where Jay is your host. We left with full bellies, warm hearts, and the certainty that we will return.
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  • Opening Day Powder Heaven

    Andrew & Jessica 20 Dec 2023

    Stayed Dec 2023

    We’ve had an absolute blast. Short and sweet and perfect in every respect. Great snow, fantastic hotel and an awesome VIP team looking after us brilliantly. Thanks to all of you especially Calem for the ice tea!!

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  • Perfect chalet; Perfect Conditions; Perfect Host!

    Siân Charlier 20 Dec 2023

    Stayed Dec 2023
    What an amazing week! We knew it was a risk coming so early in the season but the Snow Gods were smiling on us with some of the best conditions we’ve ever had in Val. Great location (super quiet!) and wonderful hosting from Sacha (and Flexi-Harriet) made for a relaxing and enjoyable experience for all.
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  • Wow! I am blown away as when I saw 2. I was apprehensive. This is not 2 star in anyway.

    Yvonne Treacy 20 Dec 2023

    Stayed Dec 2023
    The staff made it the most amazing experience in every way.
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  • Amazing

    Huw Lewis 20 Dec 2023

    Stayed Dec 2023

    Huge thank you to Ellie and Annabelle. They made the holiday very special. Great hosting lovely personalities and lovely food prepared and presented beautifully. Thank you Mel, Huw

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  • Fabulous Aspen House

    Lee Holdsworth 20 Dec 2023

    Stayed Dec 2023
    We stayed in No4 Aspen House and were treated amazingly well by Josie our chalet host. Food exceptional, cleanliness tip top, closeness to slopes is fab, only a few minutes walk to the main lift area. Overall our stay was just as we hoped it would be. Thank you to Josie who has grafted this work to make our chalet seem like home
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  • Brilliant pre Christmas week.

    Sarah Barrett 20 Dec 2023

    Stayed Dec 2023
    Excellent week at Bear Lodge. Nothing was too much trouble and all of the staff were fantastic.
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  • Voted ‘Best New Ski Hotel’ for a reason

    Anna Wilkinson 19 Dec 2023

    Stayed Dec 2023
    Thank you to the staff for making such a fantastic holiday. Facilities top notch, lovely food, super clean, logistics just magically ‘happen’. The place was brought to life particularly through awesome service by Max, Rhys, Ruairi, Louis, Caelum and Grace. All the staff in Bear Lodge were cheerful, chatty, polite, helpful and ‘can do’. So impressive especially for opening week. Thank you all. Return trip BOOKED.
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  • A fabulous five days

    Jake Weedon 19 Dec 2023

    Stayed Dec 2023
    A great holiday spent in the wonderful Penthouse Umka, the dream team duo Sam and Libby delivered continuous culinary excellence in every dish. The level of service is second to none, and having been with VIP for over a decade, and visited Bear Lodge for the second time, I would truly recommend it. Many Thanks to them and the team, The Weedon’s
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  • The best incredible holiday !!

    Daisy Welsh 19 Dec 2023

    Stayed Dec 2023

    I cannot recommend VIP ski enough, I had the most incredible experience. Wilf, our chalet host, was amazing, the food was delicious and he was so helpful and kind. From the bar to cinema, spa and fitness room the facilities on offer are endless. There is never a dull moment, not to mention the ability to ski straight out of the boot room, it doesn’t get any easier!! I had the most amazing holiday, and cannot wait to come back as soon as possible, thank you VIP for the best time.

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