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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • What a lovely relaxing time!

    Jim Savin 26 Dec 2023

    Stayed Dec 2023
    We stayed at Ipaka. It was a wonderful chalet! Holly and Lottie were wonderful hosts nothing was too much trouble and they did everything to make our stay relaxing! Thank you so much we would come back in a heart beat.
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  • Fantastic week with top hosts

    Laura B 26 Dec 2023

    Stayed Dec 2023
    We enjoyed Christmas week in Chalet Umka with the wonderful Libby and Henry. Nothing was too much trouble and the food was all absolutely delicious. Everything was home made and so much effort and care was taken. The friendliness of the two hosts made our week. The accommodation was clean, modern and comfortable. We are booking again for next year.
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  • Seemed like a good idea and turned out even better than we could ever imagine.

    Kevin Jones 26 Dec 2023

    Stayed Dec 2023
    We saw Beluga from the chair lift 4 years ago and thought that looks good. We expected a great experience from VIP anyway but with Daisie, James, Max and Mali it was the best ever. Thank you And I don't give praise easily but this has been fabulous.
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  • No better for Christmas week!

    Grace Clarke 26 Dec 2023

    Stayed Dec 2023
    What a week! We have used VIP ski now for 4 years in a row and they never disappoint. Our lovely hosts Charley and Selina made our Christmas week in the alps one to remember! We had such an amazing time and cannot wait for the next trip! Thank you Charley and Selina for the best week.
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  • Fantastic stay over Christmas!

    Ulrika Romeling 26 Dec 2023

    Stayed Dec 2023
    We had a wonderful Christmas week staying at Aspen house and were very well taken care off the entire week. The food was amazing, and the staff were delightful at all times. We had a great time and will definitely come back!
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  • Fantastic Holiday

    Sam Collins 26 Dec 2023

    Stayed Dec 2023
    All of the team have been absolutely fantastic, from the moment we got off the plane to the last night in the chalet. The chalet is great, and the pool is a great addition, there were some issues with the temp of the pool and the steam room, however they were addressed and resolved really quickly. The team looking after us were very attentive, friendly and nothing was too much trouble. Mali and Max were really friendly and helpful when stepping in for people’s days off. James and Daisy have been amazing hosts, from the food, accommodating our daughter who has ceoliac disease, going the extra mile and generally lovely people. They are both well suited to hospitality and we would love to have them in any chalet we booked in the future.
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  • Amazing chalet

    Mia Collins 26 Dec 2023

    Stayed Dec 2023
    It was really close to the mountain and a great resort to stay in and the food was great Daisy and James were very nice I had a very nice sleep in my bed and would love to stay here again with Daisy and James it was amazing
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  • Thompson short ski trip

    Michael Thompson 23 Dec 2023

    Stayed Dec 2023
    VIP staff as always most helpful, friendly and helpful from our initial enquiry to the end of our trip. Hosts friendly, supportive and welcoming. Problem with accommodation being changed two or three times due to the pool and steam room not being checked earlier in the month. Bed offered in the second accommodation was not adequate and a proper bed could have been set up rather using a temporary pull out style bed. Food and Wine good To go skiing more often and to save traveling in the day all of us would love the option of boarding a plane back in the UK @17:00 and arrive in the resort at midnight. On return to UK travel leave resort at @17:00 and catch one of the last plane back to the UK. This would save a nights accommodation and food Michael
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  • 5 Days in Paradise

    M D 22 Dec 2023

    Stayed Dec 2023
    Getting off the plane to a friendly greeting by the VIP reps is something we've grown to know, and Jake did a fantastic job of guiding our transfer. Kindly being greeted off the bus, our bags were whisked away to our room whilst we enjoyed the welcome drinks which really got the holiday off to a good start. The snow conditions were fantastic, and the VIP staff were the cherry on the top. Shout out to Grace, Lauren, Caleum and Georgie for a wonderful dining experience. The bar was well equipped for our football needs so thanks to Ewan and Ash. We very much hope to be back soon!!
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  • Class Holiday

    Connor Douglas 22 Dec 2023

    Stayed Dec 2023
    Second year in Les Arcs and once again a 5 star holiday! Exceptional service from the moment we landed. A brilliant transfer up from Geneve to Bear lodge with bus rep Sam who was very informative and helpful. Reception girls were on the ball and made the check-in process swift and easy. So handy that they had also already sorted out our lift passes for us arriving so we didn't have to worry about them. Restraunt manager Kalum and the restraunt team were fantastic. Very friendly and willing to give useful information about conditions on the mountain. Can't fault the location of the hotel, piste side with easy access to arc 1950. What more could you ask for! The spa was also exceptional and a great place to chill out after a long day skiing. All in all, great holiday. Just a shame they didn't have the handsome bar tenders from last year! Can't wait to book our next one!
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