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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Fantastic visit

    Jill Gribble 26 Dec 2023

    Stayed Dec 2023
    The hotel has a fantastic location, right on a blue slope, so really ski in and out. The hotel itself is built well, and the facilities are in great condition, we loved using the pool and hot tub after a day on the slopes. However, the best bit of the hotel is by far the staff who are vip skis best asset, they do a fantastic job. The only feedback we had was that whilst the food was OK, a few more classic comfort food dishes would have been appreciated.
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  • Staff are amazing

    Piper Savin 26 Dec 2023

    Stayed Dec 2023
    Absolutely loved my experience with VIP, the team are amazing. So friendly, and welcoming. Alex's welcome made us immediately comfortable and excited, and his frequent pop in's were always a delight. Holly was our host and we definitely got lucky. We loved having her as part of the family for our holiday, she took on all our requests and made our stay more than we could ask for. We also had Lottie as our flexi host and she was equally as great, joining in with all our family time when she was around. Also want to thank all of the other team members not mentioned for everything they did to make me and my family enjoy our Christmas holiday. Thank you!
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  • What a lovely relaxing time!

    Jim Savin 26 Dec 2023

    Stayed Dec 2023
    We stayed at Ipaka. It was a wonderful chalet! Holly and Lottie were wonderful hosts nothing was too much trouble and they did everything to make our stay relaxing! Thank you so much we would come back in a heart beat.
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  • Fantastic week with top hosts

    Laura B 26 Dec 2023

    Stayed Dec 2023
    We enjoyed Christmas week in Chalet Umka with the wonderful Libby and Henry. Nothing was too much trouble and the food was all absolutely delicious. Everything was home made and so much effort and care was taken. The friendliness of the two hosts made our week. The accommodation was clean, modern and comfortable. We are booking again for next year.
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  • Seemed like a good idea and turned out even better than we could ever imagine.

    Kevin Jones 26 Dec 2023

    Stayed Dec 2023
    We saw Beluga from the chair lift 4 years ago and thought that looks good. We expected a great experience from VIP anyway but with Daisie, James, Max and Mali it was the best ever. Thank you And I don't give praise easily but this has been fabulous.
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  • No better for Christmas week!

    Grace Clarke 26 Dec 2023

    Stayed Dec 2023
    What a week! We have used VIP ski now for 4 years in a row and they never disappoint. Our lovely hosts Charley and Selina made our Christmas week in the alps one to remember! We had such an amazing time and cannot wait for the next trip! Thank you Charley and Selina for the best week.
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  • Fantastic stay over Christmas!

    Ulrika Romeling 26 Dec 2023

    Stayed Dec 2023
    We had a wonderful Christmas week staying at Aspen house and were very well taken care off the entire week. The food was amazing, and the staff were delightful at all times. We had a great time and will definitely come back!
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  • Fantastic Holiday

    Sam Collins 26 Dec 2023

    Stayed Dec 2023
    All of the team have been absolutely fantastic, from the moment we got off the plane to the last night in the chalet. The chalet is great, and the pool is a great addition, there were some issues with the temp of the pool and the steam room, however they were addressed and resolved really quickly. The team looking after us were very attentive, friendly and nothing was too much trouble. Mali and Max were really friendly and helpful when stepping in for people’s days off. James and Daisy have been amazing hosts, from the food, accommodating our daughter who has ceoliac disease, going the extra mile and generally lovely people. They are both well suited to hospitality and we would love to have them in any chalet we booked in the future.
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  • Amazing chalet

    Mia Collins 26 Dec 2023

    Stayed Dec 2023
    It was really close to the mountain and a great resort to stay in and the food was great Daisy and James were very nice I had a very nice sleep in my bed and would love to stay here again with Daisy and James it was amazing
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  • Thompson short ski trip

    Michael Thompson 23 Dec 2023

    Stayed Dec 2023
    VIP staff as always most helpful, friendly and helpful from our initial enquiry to the end of our trip. Hosts friendly, supportive and welcoming. Problem with accommodation being changed two or three times due to the pool and steam room not being checked earlier in the month. Bed offered in the second accommodation was not adequate and a proper bed could have been set up rather using a temporary pull out style bed. Food and Wine good To go skiing more often and to save traveling in the day all of us would love the option of boarding a plane back in the UK @17:00 and arrive in the resort at midnight. On return to UK travel leave resort at @17:00 and catch one of the last plane back to the UK. This would save a nights accommodation and food Michael
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