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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

2711 - 2720 of 15886

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  • Superb

    Phil Butler 27 Dec 2023

    Stayed Dec 2023
    Fantastic chalet , fantastic VIP service and great resort . Even got the weather right as well . Sean and Shannon fantastic team - and G always on hand for every need . All over a great week . Phil
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  • Wonderful Christmas trip

    Clare B 27 Dec 2023

    Stayed Dec 2023
    From the booking & planning of the trip to the packing & leaving VIP have provided a first class service to our family of 5. In particular, our chalet host Zach went above and beyond to take care of the family providing early breakfast for the children, baking for afternoon tea, being flexible with the children’s dinner and keeping the chalet immaculate and clean. The Nannie’s Lucy & Martha who helped with our children (5, 3 and 8 months) were wonderful, full of ideas to keep them busy from arts and crafts to picnics on the slopes and sledge rides. Valdez suite is warm & cosy with an amazing central location to the shops & gondolas. Very comfortable. Thanks to all the staff at VIP for giving us a memorable first family ski trip in Morzine!
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  • Amazing

    Broderick Family 26 Dec 2023

    Stayed Dec 2023

    Kate was the best chalet hostess, she worked tirelessly along with Lottie to make sure we had the best family Christmas. Nothing was too much trouble and Christmas dinner was incredible! The chalet itself was perfect and the transfers, lift passes, ski hire, ski lessons all organised for us so all we had to do was ski. Great teamwork from all at VIP, thank you.

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  • Amazing Bear Lodge experience

    Andrea Von Holdt 26 Dec 2023

    Stayed Dec 2023
    Truly one of the best VIP ski experiences we have had and we enjoy VIP Ski every time. The service was impeccable, food was amazing, nothing was too much to ask for and all the staff including the Nannie’s were incredibly friendly and helpful. Outstanding facilities and extremely well run lodge. We had a disappointing experience with inter sport , I would advise you don’t hire your equipment from them , we were scammed and found them to be rude and unaccommodating. VIP ski need to review their relationship with inter sport that operate from within their building. Everything from VIP was amazing and we will definitely book with VIP again!
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  • Magical Christmas in Val d’lsère

    John Harrison 26 Dec 2023

    Stayed Dec 2023
    We have always stayed in hotels over Christmas for skiing & this year wanted to try a home away from home. We booked our apartment through VIP Ski The communication from the apartment manager from before we left to arriving at the apartment was amazing. She had our ski passes/boots/skis etc all sorts for us saving us from having to go to the ski hire shop. All fitted at the apartments boot room. Details were given to VIP Ski before we arrived. Our hosts Annabelle & Jay were wonderful. Engaging, chatty & their attention to detail made us feel at home. Nothing was too much for them. Breakfast/afternoon tea/evening meals all prepared to a very high standard. Personalised notes left for us when we got back from a day of skiing with home made baked cakes. They made us feel so welcome & on the back of this we will be booking again. This has been one of the best ski holidays we’ve had. Thankyou to Annabelle, Jay & VIP Ski
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  • Christmas skiing

    James Gray 26 Dec 2023

    Stayed Dec 2023
    What was great - staff: rapport, humour, response to questions (experiences, conditioner request & even procuring some duct tape!) - facilities: boot room, rental, swimming pool, steam room, cinema (thermostat not functioning though - a little too warm) - social events - not too many and not too few: quiz, social options eg cake & tea, ski guide - room service - my daughter thought it truly amazing that her clothes were folded!!! Thank you Even better if: - airport transfer didn’t need to stop for oil??? Circuitous route - there was a guest portal on the website with schedules of what’s on & when. Inconsistencies with what staff said - nespresso or kettle in the room - beer as well as wine option with dinner?
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  • A fabulous Christmas

    Eleanor Walton 26 Dec 2023

    Stayed Dec 2023
    We had a wonderful week in a gorgeous chalet with fantastic hosts, Holly, Louis and Hannah. They couldn't have done more for us. We will be back! Some sharper knives would be good for carving the turkey!
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  • Spencer’s feedback

    Spencer Lake 26 Dec 2023

    Stayed Dec 2023
    Great team of Ella and Violet, with Max actively in the wings, for sure Henry doing a great job masterminding and helping as needed. So great team - we all agree. Some small issues with water leakage it solved. The only thing I would encourage is asking folks a little. Who’re Hans if the menu is the right one. Some tweaks would have been helpful. I should have paid more attention before we came.
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  • Fantastic visit

    Jill Gribble 26 Dec 2023

    Stayed Dec 2023
    The hotel has a fantastic location, right on a blue slope, so really ski in and out. The hotel itself is built well, and the facilities are in great condition, we loved using the pool and hot tub after a day on the slopes. However, the best bit of the hotel is by far the staff who are vip skis best asset, they do a fantastic job. The only feedback we had was that whilst the food was OK, a few more classic comfort food dishes would have been appreciated.
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  • Staff are amazing

    Piper Savin 26 Dec 2023

    Stayed Dec 2023
    Absolutely loved my experience with VIP, the team are amazing. So friendly, and welcoming. Alex's welcome made us immediately comfortable and excited, and his frequent pop in's were always a delight. Holly was our host and we definitely got lucky. We loved having her as part of the family for our holiday, she took on all our requests and made our stay more than we could ask for. We also had Lottie as our flexi host and she was equally as great, joining in with all our family time when she was around. Also want to thank all of the other team members not mentioned for everything they did to make me and my family enjoy our Christmas holiday. Thank you!
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