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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • The perfect ski trip

    Phill Heale 28 Dec 2023

    Stayed Dec 2023
    From the moment we arrived I felt at home, a warm greeting and nothing was too much trouble. The chalet is lovely, well set up, clean and comfortable. The spa is a stunning luxury after some clumsy crashing on the slopes. I can't rave enough about the food. Get Bradley to make you his pea soup! Our hosts Ella and Ellie are brilliant. Warm, friendly and professional. It was a pleasure to spend Christmas with them and the stay would not have been as good without them. Same goes for Brad and Paul in the kitchen, excellent food. VIP ski as a whole made our stay perfect even down to carol singers on Christmas Eve! Jake and Oli who covered days off also deserve a mention. I suspect we will be back!
    Read more…
  • Fun Christmas break in the mountains

    Simon T 27 Dec 2023

    Stayed Dec 2023
    Thank you to all the staff for looking after us so well. Everyone was super friendly and made us feel very welcome and it made for a great Christmas. Thanks especially to Tilly, Hannah and Jess for waiting on us so expertly and to Max for his room cleaning skills. Location was perfect, fab to ski directly from the boot room. Food was great and loved the tea and cake after a hard day's ski. Room was very comfortable as was the bar and spa, don't really think the photos do it justice.
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  • VIP Christmas

    Danielle J 27 Dec 2023

    Stayed Dec 2023
    Our first Christmas holiday away from home and the VIP team made it a phenomenal one to remember. Our chalet host Josie was an absolute gem, and went over and above to make our time memorable.
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  • A full 10 out of 10 - wonderful stay

    Charles Rich 27 Dec 2023

    Stayed Dec 2023
    This Chalet is fabulous, great position on the edge of town & the wellness centre the perfect place for a steam/sauna before a delicious meal (think I’ve added a few kilos, loved it). From the moment you arrive you’re made to feel at home, you have a stellar team be they the drivers, catering or chalet staff. I must add a very special thank you to our main team, Ella, Ellie, Bradley & Paul - thoughtful, engaging, talented & fun - a credit to your business. It was a genuine pleasure to share Christmas with them. I will be highly recommending and will be booking again. My best, Charles
    Read more…
  • Stunning (once again)

    Gustav Schulenburg 27 Dec 2023

    Stayed Dec 2023
    Our family's second visit to Bear Lodge - both holidays were excellent! The staff, facilities and location are all wonderful! Highly recommended!
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  • Best ski holiday ever

    Hazel Nicholls 27 Dec 2023

    Stayed Dec 2023
    Our hosts Meg and Ollie couldn’t do enough for us. They were so friendly and helpful. We received a really warm welcome and it continued throughout the holiday and with every VIP ski team member we met. The accommodation is perfect; excellent location in the town with easy access to all ski areas. The food was superb. Our best Christmas yet and our best ski holiday ever.
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  • What a place, what a team.

    Ben Jones 27 Dec 2023

    Stayed Dec 2023

    The team were nothing but brilliant. So caring . Food brilliant. Top end. Chalet so perfect. Nothing a problem..

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  • Insane trip

    Lucie Tyack 27 Dec 2023

    Stayed Dec 2023
    A lovely staff, always smiling and serving us with pleasure. It makes me want to come back
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  • The staff was amazing!! Had a really good time. Thank you so much for everything :))

    Ilona Tyack 27 Dec 2023

    Stayed Dec 2023
    The staff was amazing!! Had a really good time. Thank you so much for everything :))
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  • Absolutely incredible

    Mahe De Bragard Hardy 27 Dec 2023

    Stayed Dec 2023
    Staff were absolutely brilliant and we love each moment of our holidays
    Read more…

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