Valdez Suite

We stayed at Valdez suite as a family of 4 (2 adults, 2 kids 6 & 4). VIP ski could not have been more welcoming. As an example there was no snow in Morzine (our resort) resulting in us having to get a bus in the morning to Avoriaz which was packed - and as we discovered on the first day- not easy with two small kids and ski gear. VIP ski offered to taxi us - for no extra cost - to Avoriaz every day. They were also very flexible with food in terms of meal times for the kids and dietary requirements. Louisa (first 5 days) and Sophie (last 2 days) (in chalet hosts) were really friendly and warm towards the children building a rapport with them and making the kids’ holiday even better. Guillaume and Charlie (managers) were brilliant and very knowledgeable. The menu of food was varied and good quality. We will definitely be returning to a VIP ski chalet

A fabulous holiday made all the more special by the hosts, Kirsty, Brooke and Emma. Exceptional food with any special requests catered for and menus were well thought out. Possibly a bit too much food but again we skipped dessert and the cheese board. Lovely wine choices and special afternoon tea which we all looked forward to after a day on the slopes. Ski hire and lessons made really easy to organise in advance and all ready at our chalet on our arrival. All together a wonderful experience made special by the hosts. Would definitely book again.

We stayed for the first time with VIP in morzine and we found them to be helpful, friendly people who made our stay truly enjoyable. Emma, James and Kirsty were wonderful chalet hosts and we felt well looked after throughout our whole stay. Thank you for our fabulous holiday.

This is the second year we have used VIP and we weren't disappointed. The chalet was great, our host, Claudia was fantastic as was our nanny, Emily. Claudia accommodated all our requests, even our 2 year old's addiction to yoghurt, keeping a ready supply in the fridge. She was great with the children, giving them time and attention, including them with the cooking etc. She is a real asset to VIP. Emily was also fantastic, our 2 year old was unwell and not on great form but she coped with amazing calm and patience with his grumpiness and demands and found lots of things to keep our 7 year old entertained when not at ski school. She was a big hit with both children. The chalet was always clean and tidy and the living space was generous for the 4 of us .The bedrooms are a little snug but, given its prime location not unexpected. The food was plentiful and tasty. The only reason its not a 5 star review is the general confusion at Gatwick on the way out with little or no communication from Aer Lingus on gate changes and delayed check in and again poor customer service from them on the return leg where they seemed keen to seat everyone on the plane away from their travelling companions! While not in the control of VIP, they have chosen Aer Lingus as their fight operator and we had similar problems with them last year and do feel that they slightly let down the VIP experience at the start and end of the holiday. However, this is a minor point and we cannot praise Claudia, Emily and the rest of the VIP Morzine team enough.

Chalet lovely, food incredible and level of service was second to none. I managed to injure myself on day 3 and spent the rest of my week on the sofa but Jasmine our chalet host was amazing and made what could have been a very long 3 days cooped up whilst the rest of the group were on the slopes enjoyable! All the staff couldn't do enough to ensure we had a good time

We had a wonderful week in the Valdez Suite. Jasmine looked after our every need. She is a credit to VIP. We have been absolutely spoilt by her. The food, wine and her hospitality were truly excellent. She catered for the vegetarians in our party with aplomb. The chalet is perfectly located in the heart of Morzine, but with quiet rooms and a lovely balcony overlooking the high street. A really fabulous week!

Amazing holiday. Snow was not the best ever but we made the most of it and everything else in the holiday was great. Apartment was fabulous and we loved going up to the slopes every day so the kids could make us look useless. One of the great things about the holiday is how Yasmin looked after us. Great food every day and she looked after the kids so well. She was brilliant. Could not say enough good things about the holiday, VIP Ski holidays and the young lass that looked after us. All fantastic.

The suite Beautifully appointed, central but with great insulation making a stunning in-town apartment as sedate as a roural retreat. The Host Cherie was not only the perfect host but a facing ting person to spend time with. Her relationship with our five year old daughter became fun and supportive from the first encounter. Cherie also was afoot of knowledge about the resort; the meals cooked were also first class.

Wonderful holiday with VIP. Nothing was to much trouble for our wonderful chalet host Cherie. Emma looked after our 2 year old during the day and knowing he was happy in her care made our day on the piste even more enjoyable.

What a super holiday. After a difficult start with an expired passport for our daughter we settled in to the very comfortable and cosy Valdez Suite. It was inspired to organise ski passes and skis delivered to our chalet door. Cherie, our Aussie chalet host, was fantastic. Hugely warm and welcoming, she was professional, personable and extremely capable. Emma, our Nanny for our 3 year old Herbie, was kind, caring and fun. Herbie was smitten and loved every moment. We will miss the warmth and convenience of the Valdez, the professionalism of VIP and the beauty of the Morzine skiing experience. I would make only one recommendation - that booking staff encourage clients to check passport details for valid travel at time of departure. It was heart-breaking to leave our daughter behind. I very much hope we will be able to take her on the VIP holiday next time.

This is the second time we have chosen VIP for our family holiday and greatly appreciate the delightful staff who ensure that all the details of ski hire, insurance, ski passes etc... are sorted out and waiting for us when we arrive. From the time we landed at Geneva our holiday really began. A stress free transfer, a warm welcome and a scrumptious afternoon tea awaited us at our chalet. Throughout the week we were greeted with delicious meals thoughtfully prepared by our friendly, efficient host, Annabel. How she managed to prepare fresh cakes and biscuits while conjuring up a cooked breakfast and never having any dirty bowls, remains a mystery to me. Our chalet was always clean and tidy and any inquires we had we always dealt with promptly by either Annabel or Tom. Excellent minibus service to the Prodain (cable car) with an enthusiastic Phil. We would have no hesitation in recommending VIP chalet holidays to our friends.

Wonderful and relaxing family holiday in Morzine. The spring sunshine and variety of runs made this a perfect break for beginner skiers to enjoy and us to relax.

Perfect chalet for family of 2 adults and 2 small children. Annabel was a great chalet host, very accommodating, helpful and lovely with the children. The chalet is in an excellent location and we were not affected by noise from the bigger chalet next door or the road outside. Food was good, would probably have liked some lighter options and smaller portions. We have to say the Ally, the nanny brought in from Val D'isere for the week to look after the children was superb. We have never felt so comfortable leaving the children with someone we don't know. Ally was fun, kind, calm and sensible. The children loved her and she made our holiday totally stress free just knowing that the children were well cared for. Ally is a true Mary Poppins, fabulous and far surpasses any other holiday nanny we have come across. 10/10, 100%, 5 star for Ally! Only wish we could have brought her home!

We stayed here last year so had high expectations, our chalet host Annabel was so nice and was full of knowledge about Morzine. The meals were so delicious and she checked if we had any special requirements (usually alcohol related!) We would definitely return to VIP Ski - a hot-tub with a 4 chalet would be perfect for us! Thank Annabel for making us so welcome.

Chalet was in excellent condition. Resort manager, tom, is first class. Annabel is lovely hostess. Made a huge effort with children's tea which was lovely. Food generally good. Annabel was very accommodating and nothing was too much trouble. Thank you for fitting lock to the children's bedroom window. Nanny also great but obviously continuing with Alicia next week!

Really enjoyed our trip. Only changes would be for more privacy as the cooking is right on top of you. Perhaps the chef next door could help?