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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Thank you!

    Jodee Mayer 07 Feb 2026

    Stayed Feb 2026
    This was my first catered chalet ski trip and I didn’t know what to expect, especially having some awkward dietary requirements but Freya, George, and Ella went above and beyond to make sure I was (exceptionally) well fed all week. They also kept the chalet clean and happy to have a chat! The chalet is lovely, with great views of the hills - perhaps an extra bench for putting on boots would be good (and a hot tub on the balcony!) - and a great ski out location. Adam was also great and responded quickly to our queries about everything from hairdryers to lunch spots and Cam was helpful with lesson booking before arrival. Thanks to you all.
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  • A wonderful holiday

    Irith G 07 Feb 2026

    Stayed Feb 2026
    We arrived at the chalet, which was exactly as described on the website. No false marketing photos, which is surprising these days. Throughout the week we had the best restaurant quality served meals, made by the amazing Jack and his crew, and any questions we had were answered in the most professional way. The whole VIP ski team created a careless holiday where the only thing we had to worry about was enjoying our skiing. Just a wonderful holiday!
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  • Home from home

    H Lowe 07 Feb 2026

    Stayed Feb 2026
    Lovely building and facilities with a great view and convenient location
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  • Great service, food could be better

    Nick Richardson 07 Feb 2026

    Stayed Feb 2026
    Food on the first day was amazing…feel like trying to serve two menus is silly ….they would be better serving one . Apart from that was a fantastic holiday . Feel if you were paying full whack you would had been disappointed.
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  • Skiing at its best

    David M 07 Feb 2026

    Stayed Feb 2026
    From pre travel to transfers , accommodation to dining - VIP Ski we’re fantastic. The young, enthusiastic staff were amazing . Nothing was too much trouble for them. They have all been expertly trained to provide the clients with the ultimate ski holiday experience. The room my wife and I had was clean,modern and spacious with a lovely en-suite bathroom. Our room was cleaned every day and fresh towels were available when required. The facilities at Bear lodge were the best we have come across on a skiing holiday. A modern large pool, sauna and steam room. Ski and boot hire on site and the ski/boot room was literally next to the piste. As for kids- we will be bringing our grand children here next season Bear lodge has a cinema , playroom and crèche where qualified staff look after the little ones whilst you enjoy the slopes. As for the food - breakfast, afternoon tea and dinner were amazing and all served with a smile. Thank you to all the staff and managers at Bear lodge for making this week the best ski holiday ever.
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  • Feral Dads

    Stewart Ireland 07 Feb 2026

    Stayed Feb 2026
    Top food and excellent hosts. Rachel and Emilia were the best hosts. Dan and Olly were great chefs.
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  • A wonderful time

    Robert and Sue Toole 07 Feb 2026

    Stayed Feb 2026
    I am a non-skier and my husband unfortunately sustained an injury on his first day. We have had wonderful time being so well looked after by all in the Chalet. They were particularly helpful with medical appointments which was greatly appreciated. A strict diet will be required on return but much fun was involved in gaining the kilos. A truly lovely chalet in magical surroundings. A big thank you to all involved.
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  • World class

    Lewis Jones 07 Feb 2026

    Stayed Feb 2026
    Won’t be our last trip to stay at Aspen House in Val D’isere with VIP Ski. All round an excellent holiday, with high attention to detail executed in an unpretentious manner. The staff are a credit to the company. In particular, our host Hatty combined easy patter and culinary prowess to deliver the perfect chalet experience- she deserves a raise! Lolly was the most conscientious of concierges also, exemplifying once more that Welsh people are a class apart. Best of luck for the rest of the season to the whole team.
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  • Fabulous

    Tracey Cowper 07 Feb 2026

    Stayed Feb 2026
    Another perfect holiday. Bear Lodge is amazing , they have thought of everything. Great situation, staff were all fab, they bent over backwards to accommodate us. Thank you !
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  • Staying at bear lodge with VIP

    Andrew Kemp 07 Feb 2026

    Stayed Feb 2026
    A fantastic holiday experience at the bear lodge with the very best care and attention from the VIP team. Les Arc ski resort has everything you need to deliver the very best skiing at all levels. Thanks again to the VIP team, you have made our stay at bear lodge the very best. Andy
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