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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Fantastic week in the mountains

    R D 08 Mar 2026

    Stayed Mar 2026
    This was our first ski trip with our daughter and it honestly could not have been better. After the recent snow in the alps, a great week of blue skies, and the welcoming from the VIP team we all had a great time. From the initial booking and pre call with Alby the week before, the greeting at the airport from Finn to the final day when Charlie and the Concierge team (Ben, Bengy, Will, Joe (and anyone else i missed!)) took our bags down for our trip home, the team could not have done anything more for us. We travelled with friends and Jess (part of VIP's Nanny team) looked after our daughters at times during the day to ensure they had the best time. With Oxygen ski shop in the building, where we hired great equipment and the girls did lessons with, it was super convenient. Jess took the girls, sledging and ice skating which was thoroughly enjoyable, and the girls loved the decorating the helmets. The chalets are ski in and out, but the concierge team were also on hand to take us and pick us up at the end of the day if required. The food cooked by Tomos, Poppy and Katie was excellent, and girls really appreciated the home cooked lunches by Jess during the day. The hot chocolate and chocolate ice cream was also a winner Finn!! We had one goal on this holiday, to ensure that the girls would love there time on the snow and be wanting to come back again. This was achieved and the girls cannot wait for our next trip.... so thanks to everyone who made this first trip so special and we hope to see some of you in a resort in the near future!
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  • Ski Holiday

    Steve Mildren 08 Mar 2026

    Stayed Mar 2026
    An excellent holiday experience from start to finish. Booking was seamless and helpful. Transfer easy and comfortable. The chalet was of a really excellent standard. The food was superbly prepared, with a really good varied menu. All of the staff with whom I came into contact with were friendly, professional and attentive.
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  • Superb for family, everything is so easy, 10m walk to breakfast, kids club, cinema, pool, bar, slope

    Michael Slein 08 Mar 2026

    Stayed Feb 2026
    Superb
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  • Fantastic week away

    Hayley Snazell 08 Mar 2026

    Stayed Mar 2026
    From start to finish it has been a fantastic holiday , all the staff were excellent and really attentive. Everything ran smoothly . Rooms was lovely decorated and had everything you need. Food was really nice and plenty of it.. would highly recommended this hotel , we will definitely be returning next year
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  • Family McGregor

    Andrew Mcgregor 08 Mar 2026

    Stayed Mar 2026
    Excellent on all levels. Food, accommodation, comfort. Ailsa was delightful, kind and sociable. My only 2 pints to raise are:- the location of the chalet is not ski in ski out. Size of our bedroom on the top level was a little small. In comparison Ossetera where we have stayed before is ski in ski out and the rooms more generous. We as a family have had a very Happy time. Thank you.
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  • Amazing holiday

    Laura McGregor 08 Mar 2026

    Stayed Mar 2026
    We had such an amazing week in Avoriaz staying in Chalet Ipaka! The team were so friendly and helpful and the chalet facilities were incredible. The team adapted to our dietary requirements and the whole week felt smooth and effortless - thank you so much!
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  • Family holiday

    Gemma Jones 08 Mar 2026

    Stayed Mar 2026
    Thank you so much for the perfect holiday with you all Luca and Amelia went above and beyond they were amazing with the children The food was epic Perfect holiday can’t wait to book it again next year
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  • The best chalet experience we’ve ever had :)

    Cara Pesani Hill 08 Mar 2026

    Stayed Mar 2026
    Emily, Grace & Jack have been amazing chalet hosts. From start to finish they looked after us so well, nothing was ever too much ! They were really fun, always gave us advice about the area etc.They are also very good cooks. The food was incredible !! Looked forward to dinner every single night. Absolutely loved the chalet too. So clean. beds were SO comfy & the hot tub was huuuuge with 10/10 views. Thank you VIP SKI. Will miss chalet Lhotes so much !
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  • A fantastic experience

    Jonathan Pearson 08 Mar 2026

    Stayed Mar 2026
    This is the 3rd time we’ve used VIP in Val D’Isere and they never fail to impress. From start to finish the level of service could not be faulted. The quality and variety of food was excellent and nothing was too much trouble. We would highly recommend VIP and look forward to our next ski adventure:
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  • Great service, great location

    Susan Rimmer 08 Mar 2026

    Stayed Mar 2026
    Bear lodge is perfectly situated for access to the amazing skiing in the Les Arcs area. All the staff were super helpful and friendly. Nothing felt like too much trouble for them. Food was amazing, from breakfast, through afternoon tea and then great dinners. Ski guiding was great, a really good introduction to the area for first time visitors.
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