I’m so pleased that we booked this trip. The facilities and VIP team made it a very special and enjoyable week.
Having a lively 16 month old and 3 year old, meant that we needed reliable and excellent childcare, which the Bear Cubs team provided. Izzy, our nanny, was exceptional, and a superstar like that really makes your trip fantastic.
The team really help to make your life as parents as stress free as possible! Little things like plastic cutlery and bowls, high chairs, toddler toilet seats and changing mats, all make a difference.
In particular, the kids are really well catered for in terms of a variety of food and drinks. Nothing was too much for the team and you felt incredibly well looked after. They all took time to engage with the kids and make us feel welcome.
Our breakfasts and dinners in the restaurant were delicious.
The boot room is set up perfectly. Even hot drinks and bowls of fruit to help yourself to.
It’s truly ski in and ski out, which is super!
We are over the moon with the level of service from the team, from the moment we met them at the arrivals airport.
We have already reserved for next year and are telling our friends to join us!
Special shoutouts to Izzy and the nannies for going above and beyond. Fiona, was amazing too.
Also, a big-up to Charlie for standing out as a superstar.
Thank you to everyone who helped make our holiday so memorable. We are grateful and appreciative all your hard work and diligence.