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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Great place, great hospitality

    Russell Willcox 08 Feb 2026

    Stayed Feb 2026
    The Lodge is perfect for a ski week. Well located for ski out/in. Every request fulfilled by the young, fun and attentive team.
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  • 5 Stars

    M H 08 Feb 2026

    Stayed Feb 2026
    Excellent accommodation and delicious meals. Scarlet was a brilliant hostess who was attentive, kind and fun to be around.
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  • Great week

    Niall Petchey 08 Feb 2026

    Stayed Feb 2026
    An awesome Chalet, accompanied by great food and wine, all pulled together by our brilliant host Harriet. Shout out to TC for being the flexiest flex and filling in on her days off and KP (Maggie) for spilling the Tea all with a smile.
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  • Thank you, Harriet

    Harry Rich 08 Feb 2026

    Stayed Feb 2026
    We had such an incredible week at No. 4 Aspen House. Chalet was perfect, food was excellent and as a group, Harriet did an amazing job looking after us all. Shout out to T.C, Maggie, Henry Pollock and the rest of the team at VIP. We’re looking forward to next year.
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  • Would love to return

    Callum Tusler 08 Feb 2026

    Stayed Feb 2026
    Amazing week with the VIP team. The chalet was perfect throughout the week; food, cleanliness, wine, hospitality all on point. Thanks to Harriet for looking for after us, to Maggie and TC for keeping us in the loop on resort gossip, and to Ella and Hattie for boosting team morale. Would be good if Henry Pollock stuck to his own chalet. Would return definitely return.
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  • Bel Sol

    Kieran Salter 08 Feb 2026

    Stayed Feb 2026
    Smooth transfer from Geneva and arrived on time at Chalet Bel sol. The information pre holiday probably undersold the Chalet Bel Sol. It was incredibly well situated with literally a 2 minute walk from front door to the lifts. Skis stored in the chalet so no painful queue at the ski hire shop. But ultimately like all chalets, you are dependant on the quality of the chef/host. Grace was our host and she did quite an amazing job morning, cake time and dinner time. Food outstanding and interaction exemplary. Great stuff Grace, you helped make the holiday. Thank you.
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  • An absolutely fantastic holiday. The perfect setup for our family to all enjoy the mountains.

    Emma, Mark, Leo & Harry Jones 08 Feb 2026

    Stayed Feb 2026
    I’m so pleased that we booked this trip. The facilities and VIP team made it a very special and enjoyable week. Having a lively 16 month old and 3 year old, meant that we needed reliable and excellent childcare, which the Bear Cubs team provided. Izzy, our nanny, was exceptional, and a superstar like that really makes your trip fantastic. The team really help to make your life as parents as stress free as possible! Little things like plastic cutlery and bowls, high chairs, toddler toilet seats and changing mats, all make a difference. In particular, the kids are really well catered for in terms of a variety of food and drinks. Nothing was too much for the team and you felt incredibly well looked after. They all took time to engage with the kids and make us feel welcome. Our breakfasts and dinners in the restaurant were delicious. The boot room is set up perfectly. Even hot drinks and bowls of fruit to help yourself to. It’s truly ski in and ski out, which is super! We are over the moon with the level of service from the team, from the moment we met them at the arrivals airport. We have already reserved for next year and are telling our friends to join us! Special shoutouts to Izzy and the nannies for going above and beyond. Fiona, was amazing too. Also, a big-up to Charlie for standing out as a superstar. Thank you to everyone who helped make our holiday so memorable. We are grateful and appreciative all your hard work and diligence.
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  • Great stay

    Simon Kidd 08 Feb 2026

    Stayed Feb 2026
    Great week, we really enjoyed our stay. Great food and wonderful staff. They were all so friendly and accommodating a real credit to your business.
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  • The BEST holiday ever

    Freya Bradburn 08 Feb 2026

    Stayed Feb 2026
    Where do I start… the penthouse itself was nothing short of stunning - the perfect setting for our group of 12. The facilities were fantastic, the skiing was top notch (probably some of the best skiing we’ve had!), but what really made the trip was our incredible chalet girls - Darcey, Zara & Eliza! We were so impressed, from the cooking and the afternoon tea (still dreaming about the white chocolate and raspberry cookies!!) and always up for getting involved in whatever nonsense game we had planned that evening. We will miss their positive energy and want to thank them enormously for the effort they went through to ensure we had the best trip ever. THANK YOU!!
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  • Excellent experience for the whole family

    Jane Kennedy 08 Feb 2026

    Stayed Feb 2026
    This has been a fantastic week the hosts Georgie, Jesse and Becca have been amazing , the Nursery was wonderful with the baby and we have had some great skiing. Bear Lodge is perfectly placed to ski in and out and give access to slopes for all our varying skill levels. We enjoyed relaxing time in the pool and hot tub and a cheeky drink in the bar. I would highly recommend VIP ski the whole team are super friendly and make sure you have a good time - nothing is too much trouble . Thank you to everyone involved.
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