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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Best hosts ever!!

    E and A M 31 Mar 2024

    Stayed Mar 2024
    We have had a wonderful holiday. Charlotte, Hannah and Rosie are fabulous hosts and made the holiday for us. They worked so well together and were so attentive to all of us, whether accommodating children’s requests or needs or keeping our glasses topped up! The chalet was kept immaculate and the food was delicious. Nothing was too much trouble and they were always smiling. We had a split booking and it worked very well with lovely guests and good chat. Thank you for a fabulous week.
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  • Fawcett Newsome Family

    Roger Fawcett 31 Mar 2024

    Stayed Mar 2024
    Cane and Ness were absolutely brilliant chalet hosts. Great door great company and service beyond the call of duty. Thank you both very much.
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  • Amazing chalet host!

    Buffy FitzGerald 31 Mar 2024

    Stayed Mar 2024
    We had a few logistical problems to start with but it was quickly made up for when we arrived at the chalet by the most amazing chalet host! Evie really was the best host and we’ve stayed in many staffed chalets. Our children loved her, she was very tidy - really a big asset to the VIP team!
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  • Easter at its best

    Yvette Carter 31 Mar 2024

    Stayed Mar 2024
    We had a great early Easter break! Hannah, Charlotte and Rosie were the perfect chalet hosts. Food was yummy, glasses topped up all times and all delivered with a friendly smile!
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  • Another great holiday

    Ben Evans 31 Mar 2024

    Stayed Mar 2024
    Perfect once again. Everything we needed for a great family ski holiday.
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  • Great family holiday

    William Sallitt 30 Mar 2024

    Stayed Mar 2024
    Holly and Louis were delightful and obliging hosts, and excellent cooks. The chalet itself was comfortable and well-situated, and the views of the mountains were stunning. The skiing was very enjoyable, and our 9-year old is now addicted!
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  • Fantastic chalet experience

    Lottie Crossley 30 Mar 2024

    Stayed Mar 2024
    Thanks so much to Shannon, Sean, Holly and Ollie for making our week in Morzine so relaxing. Entertaining our children, while preparing and cooking such wonderful food is no easy feat! We really appreciate all you did for us to make our holiday so special and memorable.
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  • Friendly and easy going

    Hector Falconer 30 Mar 2024

    Stayed Mar 2024
    We have had a lovely week. Our experience was very easy, despite travelling with two small children. The transfer from the airport was seamless and chalet Sakami was clean, comfortable and welcoming. The VIP staff were friendly, attentive and easy going. They made everything easy for us, were great with the children and made all of our time here very relaxed. The children got involved in pizza making and were delighted to find that the Easter Bunny had left chocolate treats in their room! The food was excellent and plentiful and we were impressed with the wine list. Thank you for having us!
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  • Chalet Chic

    W & C S 30 Mar 2024

    Stayed Mar 2024
    We loved the whole Chalet experience, with Holly and Louis (and occasionally Emily) being experienced and obliging hosts. The food was great, as were our fellow guests none of whom we knew beforehand. It was really nice not having to cook for a week - and coming back to a delicious afternoon tea every day! We are all going to miss the mountains, food and company. Plenty of snow thanks to the high altitude although the final day was very wet and another day was very windy. Luckily we had two glorious days and the rest were fine. A little more could be offered for non-skiers - energetic snowshoe and guided off-piste walks for example , but all in all a rewarding and memorable holiday. We would definitely come again!
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  • Great week with young children

    Marcus Richardson 30 Mar 2024

    Stayed Mar 2024
    We had another excellent week at Bear Lodge. We have two young children (aged 2 & 5) and the childcare made the holiday easy and fun for everyone! Food, service and facilities were excellent. The hotel is on the slopes and next to two chairlifts so you can easily get around Les Arcs. We will be back again!
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