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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Amazing family ski holiday!

    Camilla Nuttall 01 Apr 2024

    Stayed Mar 2024
    First time skiing with VIP and the experience was superb! We definitely will return! Thank you to all the team but particularly to Lauren, Maley, Lucy, Kayleigh, Alex and Henry. Chalet Beluga was fantastic and the location unbeatable! It was perfect for our group of 4 families and the swimming pool and steam room was an amazing additional feature. The kids also loved the lift within the chalet!! This was our first family ski trip and it was one of the best ski trips I have been on. The chalet staff and nannies went above and beyond especially when my kiddies became a little poorly! They also catered for one of my children with allergies and nothing was too much trouble and they made us all feel so welcome and looked after us so well. The food was delicious: cooked breakfasts, scrumptious afternoon teas and 3 course dinners - who could ask for more! Our families favourite afternoon tea was the courgette cake!! The nannies that were organised by VIP ski were absolutely amazing and made our week possible, they did so many activities with the children and also arranged yummy lunches, Easter hunts, Pizza parties and much much more! They even took the kids bowling in Avoriaz which the kids loved! They also were so caring and kept us up to date on the pistes with photos and videos of the kiddies. One of our nannies even agreed to join our ski lessons we had arranged for the children to provide support whilst learning to ski and the children valued this so much! Thanks again, we will definitely return.
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  • Great family and friends holiday

    S P 01 Apr 2024

    Stayed Mar 2024
    A great, super convenient week with kids and friends, the ski in / ski out was amazing. Worked really well with kids of all ages. Rooms a bit tight and need more storage space, and food was fine but not great. That said would come again.
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  • Fabulous

    F B 01 Apr 2024

    Stayed Mar 2024
    What a great time we had a Bear Lodge. The location and ability to ski out/in was perfect. The lodge always felt very clean. The staff were all very friendly and helpful. The food was great and they were always willing to accommodate any special requests for my boys. Hoping to return next year!
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  • Beautiful chalet and excellent service

    Nigel A 31 Mar 2024

    Stayed Mar 2024
    The Manoir is an impressive and tastefully restored building with large bedrooms, comfortable reception rooms and a large sun deck with wooden hot tub. Poppy, Fynn & Lenny made us feel at home from our arrival and looked after us all, including 5 energetic children, with professionalism, great food and good humour. Thanks for a lovely week!
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  • Fantastic week

    Perrie Johnston 31 Mar 2024

    Stayed Mar 2024
    We have had the most amazing week. The chalet was perfect for two families and in a great location. We were really well looked after by Violet, Ella and Max. The food was delicious and beautifully presented. They were great with our children and very accommodating with our requests.
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  • Amazing staff and chalet with perfect location

    D H 31 Mar 2024

    Stayed Mar 2024
    This is a fabulous chalet with the most amazing and friendly staff. Pool lovely, spa nice after a day on the mountain. Food amazing !! Would return 100% :))
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  • Perfect

    Alexander Dean 31 Mar 2024

    Stayed Mar 2024
    Things that were great: location, apartment, food, spa, service, transport, ski and boot storage. Things that weren’t great: can’t think of anything. Really. But maybe for next time VIP could arrange for the snow to arrive only overnight and for there to be clear blue skies each day.
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  • Bridget was awesome

    Sarah Dean 31 Mar 2024

    Stayed Mar 2024
    This is our fourth stay with VIP. We like VIP because of the excellent hosts and lovely chalets. Aspen 4 is a 2 min walk from the slope which was ideal. Bridget is the best host we've had (which is high praise because we have loved previous hosts too). Her cooking was delicious and she's great fun. She even came back early to make 'congratulations' cupcakes when someone in our party got good news. She went above and beyond and we're very appreciative of her care.
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  • SUPER SKI WEEK

    J M 31 Mar 2024

    Stayed Mar 2024
    We have just had the most amazing week - despite less than champagne snow conditions!! And that was because we had a fabulous chalet to relax in - we LOVED the sauna and wellness area … perfect for post snow day ski to warm up and relax aching bodies. Great fun for our teenage boys in the pool. That chalet was very clean & always tidy…. Which was hugely appreciated. A big shout out to Jack (& other drivers!) who would pick us up with patience after fun afternoons in the FOLIE! Massive shout outs to our wonderful chalet crew - amazing Paul & Spike in the kitchen who served up delicious meals night after night & very naughty but nice afternoon tea! A special thank you for making Will’s gluten free meals so good! (He would have loved seconds!!!) And to Hannah, Ellie, Ella, Will & Ollie - a HUGE thank you for making our stay so relaxing and easy & for catering to our every whim…. Thank you! We will be back! X
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  • Review Val disease 2024

    Angie Anderson 31 Mar 2024

    Stayed Mar 2024
    What a great holiday. Harriet was awesome and nothing was too much trouble for her. She coped with the noisy grandchildren with consummate professionalism! And boy were they a handful at times. Also a big thanks to Annabel who came at a moments notice to sort minor problems. 5* experience! Back next year we hope.
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