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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Excellent Chalet and Logistics Staff

    Adam Clarke 01 Feb 2025

    Stayed Jan 2025
    The chalet staff (Anni and Izzy) were excellent. They were both great fun and worked hard to meet our every need. The cooking was superb. Additionally, the logistics team were exceptional. Polite, timely and always trying to go the extra mile. Thank you.
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  • A perfect week!

    S H 01 Feb 2025

    Stayed Jan 2025
    We had an absolutely brilliant week at The Manoir. Super location and a gorgeous house. Ash cooked absolutely delicious food all week and I loved having options for each meal. Ned, Emily and Will looked after us so well, they were all brilliant hosts. We particularly appreciated Ned’s hot tub drinks and towel service! Every need was met and they created a great atmosphere within the Chalet. Thank you all so much for such a lovely holiday!
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  • Best ski holiday ever

    alex outram 01 Feb 2025

    Stayed Jan 2025
    Poppy and Ollie have been exceptional host, tending to all our needs as well as our two young children. Food has been amazing and faultless. Location of the chalet is excellent with easy ski in ski out.
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  • Great location and amazing food

    David Nicholson 01 Feb 2025

    Stayed Jan 2025
    Very nice accommodation near to slopes and town. Amazing food and a very talented host who looked after us with amazing food and drink. This is our first holiday with VIP since COVID times so things have changed which we missed such as refreshments on the coach and chocolates and tissues for the piste which is sad and missed by us Upon booking we were told there would be coach refreshments which I will be chasing up upon our return. Also the coffee machine broke in the chalet and took a long time for the replacement Over all George our host made the stay brilliant Thank you VIP
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  • Great week in the Mountains

    Paul Gough 01 Feb 2025

    Stayed Jan 2025
    We had a great family week. Beluga is a great chalet and our hosts were very friendly, competent and professional.
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  • Chalet hosts were a delight

    Matthew Gough 01 Feb 2025

    Stayed Jan 2025
    The chalet was beautiful, the food even better. Wonderful 3 course meals every day, cooked to perfection and to order, with different cakes every day. Poppy Ollie and Joe have been brilliant hosts all week, incredibly attentive, upbeat and friendly. They were a genuine delight to be around and a credit to themselves and the company.
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  • Ollie and Poppy were amazing

    Jayden Clark 01 Feb 2025

    Stayed Jan 2025
    I had the most wonderful week, the chalet was amazing and the hosts absolutely made it, so grateful to poppy and Ollie!
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  • Yogi - Rm2

    Gemma Anthony-Dixon 01 Feb 2025

    Stayed Jan 2025
    Fantastic holiday with great hosts. Food was lovely and host mimi was very accommodating! Felt it was a lot for one person to always host though and would’ve benefited if there were two people at least on the evening. Thank you for making a great holiday. Gemma and Molly
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  • Amazing chalet hosts!

    Danni Clark 01 Feb 2025

    Stayed Jan 2025
    Everything in the chalet was perfect. Poppy and Ollie are absolutely fantastic. The food was 5* breakfast, lunch, afternoon tea and dinner!! Chatty, friendly and the best we could have asked for! Highly recommend!
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  • Beautiful But Bright

    Justin Hammond 01 Feb 2025

    Stayed Jan 2025
    Having skied with VIP Ski for over 10 years, we’ve always found the service to be fantastic—consistently friendly and knowledgeable. After having to cancel a trip to Avoriaz in previous years, we were delighted to finally return and enjoy a wonderful week here. Our only feedback is that as we approach our 40s, we’ve found the mattresses and bedding quality to be below what we would expect from a VIP room. A small investment in softer, higher-quality mattresses—or even just toppers—would make a significant difference. Additionally, the bedding should be hotel-quality rather than what we would fairly describe as B&B quality. Lastly, we’d love to see dimmer switches in the chalets. They are beautifully designed, but the lighting is simply too bright!
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