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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Amazing resort and staff

    Pradeep Duggal 15 Feb 2025

    Stayed Feb 2025
    Our stay in the chalet was amazing, the staff were absolutely brilliant and friendly and very accommodating. Nothing was too much for them.
    Read more…
  • Lovely

    Tessa Rollinson 15 Feb 2025

    Stayed Feb 2025
    We have loved our return visit to bear Lodge - the staff were all lovely and we e been looked after royally - I have two comments - showing my age. - do not need a telly on all the time in the bar - I looked forward to my relaxation in the wellness centre but was spoilt nightly by children - you either need to man the quite time after 6,30 or scrap it so we do not expect to have a quite time - !!! Then be disappointed and feel badly done by when these kid should be at high tea !!! I suggest you make it adult time rather than quite time !but saying that we loved all the facilities Thank you Tessa
    Read more…
  • Excellent

    Niall Brennan 15 Feb 2025

    Stayed Feb 2025
    Absolutely first class Great food, dream team, such fun
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  • Best ski holiday ever

    Sharlene Somarathne 15 Feb 2025

    Stayed Feb 2025
    The team were attentive, sweet and professional. We were a big group of 12 adults and 10 kids and they took amazing care of us all. The chalet was fantastic and the facilities were definitely a big plus. We will definitely be booking again.
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  • Amazing

    Tristan Lacroix 15 Feb 2025

    Stayed Feb 2025
    Amazing!
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  • Integra magazine

    Tony Smith 15 Feb 2025

    Stayed Feb 2025
    See in the autumn edition
    Read more…
  • Val-d’Isere trip

    Anton Strover 15 Feb 2025

    Stayed Feb 2025
    Imo and Nikki were both great. Very welcoming and friendly. Skiing was great and the chalet was always clean and clean tidy. Food was great and the attention to detail was also amazing. Both hosts were knowledgeable on skiing and gave great advice on where to go
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  • V good service

    David Cooper 15 Feb 2025

    Stayed Feb 2025
    We have been with VIP Ski a number of times because they give good service. The chalet hosts, Annie, Issy, Jake were very friendly, cooked wonderful food, and we're ready to respond and help as needed. Things ran smoothly. Two things that could have been better. 1: the hot tub was set at too low a temperature, and couldn't seem to consistently be increased to a higher temp. This has occurred before, and seems a common problem. But one that should be fixable! 2: the steps up from the chalet to the ski run into the lifts were not maintained. It would have been good if every day this has been dug out, salted, etc. so it was easy and safe to climb each morning.
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  • Ski holiday

    Sam Strover 15 Feb 2025

    Stayed Feb 2025
    Lovely hosts. The chalet was too hot, but was sorted out towards the end of the week. General help from the wider resort team was great, very reliable. We particularly liked the glass cupboard motif. Imi needs a new oven, the rest of her team will agree on this point. Thank you for a lovely week.
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  • Ski Holiday

    Imogen Stubbs 15 Feb 2025

    Stayed Feb 2025
    Lovely hosts Imi, Nikki & Grace. They were brilliant. Every meal was fantastic. And they were always so attentive and approachable. Nothing was too much trouble. Chalet comfortable. But our room at the back opposite Club Med was noisy at night and well into the night. From chalets behind. Transfer coach from Geneva airport wasn’t great. Packed in like sardines! Didn’t feel very VIP!
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