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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Fantastic Ski Resort and Lodge

    D F 16 Feb 2025

    Stayed Feb 2025
    As a family of 5 we had a fantastic stay at Bear Lodge. Arc 1950 is a great resort for families and the Bear Lodge is a perfect location on the piste. The lodge was 5star from start to finish, excellent pre holiday communication, followed up by a seamless arrival and check in. The ski rental onsite is fantastic. All lessons for the children were in small groups and left from the door of the lodge which made everything very easy. The staff were excellent and nothing was too much hassle. Would highly recommend and will hopefully return next year.
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  • Wonderful holiday

    Fiona McCune 16 Feb 2025

    Stayed Feb 2025
    The Chalet Mouk within the Bear Lodge was perfectly situated to ski in and out. It was a 3 min walk up the snow to the village centre. The chalet was comfortable and the staff excellent and very friendly. The food was delicious. I would certainly come back here .
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  • An Exceptional Ski Holiday with VIP Ski at Bear Lodge, Les Arcs

    Selica Sevigny 16 Feb 2025

    Stayed Feb 2025
    From the moment we landed at Geneva Airport, our experience with VIP Ski was seamless and truly five-star. Their friendly and professional staff were there to greet us, assist with our luggage, and ensure a smooth transfer. The coach journey was extremely comfortable, complete with toilet facilities, making the ride effortless after our flight. Upon arrival at Bear Lodge, we were warmly welcomed by the reception team, setting the tone for the outstanding hospitality that followed. A dedicated staff member took care of our bags and ensured they were brought directly to our room—just one example of the impeccable service we received throughout our stay. The accommodations were spotlessly clean, well-designed, and incredibly comfortable. Every detail of the lodge seemed thoughtfully considered, from the assigned ski lockers to the convenient 24-hour coffee and hot chocolate station—a small but delightful luxury to start (or end) the day. It was such a delight to end our ski day at the spa/pool facilities which had a hot tub, sauna, gammas steam room and pool. One of the standout aspects of our stay was the dining experience. As a vegan and gluten-free traveler, I often find it challenging to dine in France, but the chefs at Bear Lodge went above and beyond to create unique, flavorful, and beautifully presented meals every evening. Their attention to detail and willingness to accommodate dietary needs was truly impressive! The service throughout our stay was exceptional. A special mention to Marshall, Alex, Angus, and Ellie, whose warm smiles, engaging conversations, and outstanding attentiveness made our holiday all the more enjoyable. We booked our trip just 24 hours before departure with little knowledge of what to expect—it was a last-minute family arrangement. What a fantastic surprise it turned out to be! We have since recommended VIP Ski and Bar Lodge to several friends with children, as their on-site nanny service and ski school were exceptional. Our niece and nephew had an equally fantastic experience, and the evening cinema setup was a lovely touch! A huge thank you to the VIP Ski team for exceeding our expectations and making our family holiday truly unforgettable!
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  • Faultless from start to finish

    Kirsty Norfolk 16 Feb 2025

    Stayed Feb 2025
    We have had the most amazing week in Val d’Isere! Right from our arrival until the moment we left we cannot fault our experience, every VIP staff member we encountered during our stay was so friendly and helpful and we truly felt so welcome and looked after. In particular our hosts Becca and Robbie were amazing, nothing was too much trouble and they treated us just like we were part of the family - fantastic holiday. We will certainly be back!
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  • Perfect ski holiday!!

    Paprika Lacroix 16 Feb 2025

    Stayed Feb 2025
    We were 6 families of friends, with kids, and had the best week! The location is ideal: directly on the pistes, and walking distance from a few nice restaurants and ski lessons. The chalet was perfect for our setup, we all had privacy if needed and lots of places to be together. We enjoyed the hot tubs every day! The kids had a great time, playing outside, or in the playroom. The chalet team was amazing: we had delicious breakfasts, cake and dinner. They were all very kind and professional, and made sure we had a great time!
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  • Ski, Sleep, Repeat – The Ultimate Chalet Escape

    Anna Kiukas-Pedersen 16 Feb 2025

    Stayed Feb 2025
    We had an incredible stay – everything was perfect from start to finish. The chalet itself was beautifully maintained, cosy, and well-equipped, providing the ideal retreat after long days on the slopes. The location was excellent, with easy access to skiing, and the stunning mountain views made every morning a delight. Holly was a fantastic host – welcoming, attentive, and always on hand to ensure we had everything we needed. Her attention to detail made all the difference, from thoughtful touches around the chalet to helpful recommendations for dining and activities. And her cooking and cakes were exceptional! We couldn’t have asked for a better ski holiday and would highly recommend Aspen Lodge to anyone looking for a comfortable and stress-free alpine getaway. We’ll definitely be back!
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  • Brilliant week

    Mike O’Donnell 16 Feb 2025

    Stayed Feb 2025
    We could not have wished for a better week in Val Our stay at No 2 Bellevarde was from the first moment a memory we will never forget. Our girls Nikki & IMI were amazing and provided us with everything from bacon sandwiches to sticking plasters. We were also very fortunate to have spent the week with a wonderful friendly group . Thanks so much VIP .
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  • Immi and Nikki were fantastic hosts at BV2

    Ryan Smith 16 Feb 2025

    Stayed Feb 2025
    Food, service, accommodation all fabulous - our hosts were brilliant (Not for quote happy to remove - the one negative was the coach from GVA for the transfer - very poor quality, cramped and not what you would want for a 3hr transfer)
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  • Aspen Loft 2

    Katie W 15 Feb 2025

    Stayed Feb 2025
    Had an amazing week at Aspen Loft 2. The apartment was well laid out and there was plenty of space and storage for 9 adults. The food was good and varied and the whole VIP team helped us with recommendations and reservations. Thanks to Robbie especially for looking after us so well!
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  • A true holiday at Val D’Isere 2025, Loft 1, Aspen House

    Alfred Procter 15 Feb 2025

    Stayed Feb 2025
    We have enjoyed a fantastic holiday. The location of the chalet is first rate next to the church in the centre of Val D’Isere and opposite the Olympic ski run, Face. The chalet itself is beautifully decorated, stylish and comfortable with amazing showers. Paul our host was great: kind, caring, a fantastic cook, engaging, wonderful with our kids. He made the experience extra special. The spa at the chalet is fabulous and reccomended after a day on the slopes. We visited every evening relaxing there for a short time. The boot room is the best we’ve encountered- individual heated lockers, easy card card access to the slopes. A special mention to Kian who helped out in the chalet- he is also a credit to VIP ski- a lovely guy, super cook and with some extra special attention to detail we appreciated. We have been coming to VIP for years in various resorts and this was the best yet. We’ll be back. Thank you. We had a really, reallly good time. X
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