Get in touch

Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.

Enquire and Book Now

Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

1371 - 1380 of 15840

View all

  • Hind family

    Gareth Hind 18 Feb 2025

    Stayed Feb 2025
    We have just arrived home from a fantastic ski holiday in chalet kipnuk. From our arrival in Geneva airport to our departure we were given exceptional service by all the staff at VIP Ski. The chalet is amazing, really luxury with plenty of room in the bedroom and a quality bathroom. The lounge area was lovely and a good boot room for storage. I’d like to give a special mention to Ellie and Millie our chalet hosts for looking after us during our stay, brilliant hosts and superb chefs!! They work incredibly hard to ensure we had the best holiday possible, nothing was too much trouble. We will certainly be booking with VIP again. Gareth, Lynsey and Oli.
    Read more…
  • Continued excellent service

    J and P Llewhellin 18 Feb 2025

    Stayed Feb 2025
    Our stay was enhanced by the customer service provided by Lara and George who looked after us superbly- thank you for the Valentine hearts on the cake. They were professional and focused on their customers needs. The chalet was cosy and clean and very quiet being at the back of Aspen house. If we have one suggestion it would be to replace or coat the kitchen surfaces as they are dated and don’t look clean even though they were. The transfer experience when leaving was so much better than the last time we stayed showing that VIP have listened to feedback. The booking process was excellent with knowledgeable and caring staff dealing with us. Another excellent experience . Thank you
    Read more…
  • Comfort and service in a superb location

    P W 18 Feb 2025

    Stayed Feb 2025
    Overall, an excellent experience! The location cannot be bettered, our room was comfortable, the shower excellent, and we really enjoyed the food. The bus transfers were also great, and allowed us to chose flights to make the travel days as painless as possible. Possible points for improvement are the after ski tea, which ended too early for those taking full advantage of the longer ski day at this time of year, and trying to avoid long waits in the restaurant. The only other downside, and outside VIP's control, is the noise from the piste bashers housed just across from our room in the early hours of the morning.
    Read more…
  • 6th time at Bear Lodge

    Mark Chapman 18 Feb 2025

    Stayed Feb 2025
    Great ski in ski out location. Staff all exceptional this year.Excellent bar staff this season vs my previous visits. They deserve a good deal of credit.
    Read more…
  • First Family Ski Holiday with little people!

    A L 17 Feb 2025

    Stayed Feb 2025
    We had an absolutely fantastic ski holiday in Morzine, many thanks to our hosts, Matt and Millie and the rest of the team. From start to finish, they made the experience enjoyable! The food was delicious!! We would absolutely use VIP Ski again!
    Read more…
  • Very happy with VIP

    Gillian M 17 Feb 2025

    Stayed Feb 2025
    The experience at the chalet was excellent overall, with a couple of things that could be improved. 1. The food was very good throughout. 2. The chalet hosts were all very friendly, and also willing to listen to requests and understand them. 3. Rooms were well prepared and good, with good working showers. Things that could be improved: 1. The steps up to the piste became increasingly slippery and steep - could they be cleared, gritted and salted? 2. It took some visits from a technician to get the hot tub up to 40 degrees on the first day, and on the very last day it seemed to have broken again. The chalet hosts seemed unaware that it isn't enough for a hot tub to be steaming - it needs to actually reach 40 degrees (or close) at the time the guests want to use it. It would be useful to train the hosts to check the actual temperature each day and to call the technician if the tub isn't reaching it. 3. It would be a nice touch to leave current piste maps in each room for the guests, especially useful for those who might not know where to get one.
    Read more…
  • The best family ski holiday ever!

    Polly Cochrane 17 Feb 2025

    Stayed Feb 2025
    Thank you to everyone at VIP ski and Bear Lodge. I was looking for a last minute holiday for myself, my husband and 17 month old that needed to be ski in/ out, have childcare, swimming pool and spa, catered and high enough altitude to have great snow…. VIP arranged for all of this and more at Bear Lodge! We had the best ski holiday ever. Our son Otto had the time of his life at Bear Cubs with Alice and the other Nannie’s. We got regular updates each day and heard all about his adventures from swimming to sledging! The food was delicious and all the staff were friendly and attentive. We want to give special thanks to Alice, Daisy, Marshall, Angus, Freddie & Josh. Thank you once again and hope to be back next year!
    Read more…
  • A superb week in the VIP cocoon!

    Susan Jackson 17 Feb 2025

    Stayed Jan 2025
    I can't say enough good things about the VIP team at Altitude Lodge. From the greeting at Geneva, efficient transfer to the lodge and then the whole week of incredible service, food, drink, advice etc. These guys go above and beyond. I am a Mum with 2 grown-up kids and this set-up was perfect for us with the chance to socialise with other guests at dinner and in the lounges, and no grocery shopping or cooking required for 7 blissful days. The sauna and our private hot tub were the cherry on top after a full day's skiing. Thanks so much for looking after us so well. VIP every time!
    Read more…
  • Perfect stay in Avoriaz

    Elizabeth Jones 16 Feb 2025

    Stayed Feb 2025
    We had a fantastic time at Chalet Kipnuk in Avoriaz. The chalet was gorgeous and we loved the much needed jaquzzi. Our hosts, Ellie and Millie, were absolutely wonderful — friendly, attentive, and always ensuring we were well taken care of. The evening meals were perfect and the afternoon cakes were delicious. Every member of the VIP Ski team we met were helpful and welcoming, making our stay even more enjoyable. Thank you, we’ll definitely be back.
    Read more…
  • Incredible ski holiday

    Nick Cole 16 Feb 2025

    Stayed Feb 2025
    Thanks VIP for an amazing holiday, it’s our 2nd time back to Bear resort. Everything about the chalet was incredible from the location, to the in house ski hire, distance to Arc 1950. All the staff were great and the food Mimi cooked us in our chalet was very high quality and very accommodating of the kids. I don’t really want to go anywhere else for our next ski holiday!
    Read more…

Newsletter sign up

Chat on WhatsApp