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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Brilliant chalet, lovely host

    Katie Hickman 22 Mar 2025

    Stayed Mar 2025
    Our first time in Avoriaz. Chalet was fantastic- three double rooms, perfect for wee ones and grandparents alike. Lovely private pool and sauna and steam room. Our host Ollie was amazing. Such lovely food- he’s a very talented cook and baker. Would come back in a heartbeat. Many thanks to Holly & Millie and Ben too xxx
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  • Amazing Experience - fabulous place and team

    Iain Lovett 22 Mar 2025

    Stayed Mar 2025
    We have had an incredible week in chalet Luk, with the wonderful team of Harry and Kate looking after our every need. The VIO team have not missed a step and the chalet has been a delight! Thank You
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  • Amazing

    Holly Dowling 22 Mar 2025

    Stayed Mar 2025
    Lara was amazing. We had the best week with the best food. Couldn’t have asked for more!x
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  • Flawless

    R E 22 Mar 2025

    Stayed Mar 2025
    Seamless experience. Staff couldn’t have been more helpful. Ski holidays mean different things for different people - for me it’s skiing from first lifts to last. From stopping via the ski shop to pick up my skis on the way to the chalet, providing an impromptu lunch ready for me to head out, to delivering beers to the hot tub without being asked. Great location but the staff and food made the holiday - dinners were worthy of a mention in Michelin.
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  • Outstanding ski holiday

    Mark Cornell 22 Mar 2025

    Stayed Mar 2025
    The chalet hotel is perfectly located on the piste. The facilities are first class with a swimming pool, hot tub, sauna, wellness centre, large bar with pool table and many separate seating areas. The restaurant serves fantastic food in plentiful quantities. All the staff were really kind, attentive and genuinely seemed to enjoy working at Bear Lodge. We were lucky enough to be in the Hotel when Graham Bell and his team were present - they were all kind and helpful to all skiers of all abilities. I really enjoyed listening to Graham talk about his skiing experiences. I would especially like to thank Daisy, Tilly, Marshall and Kristen for their help and service to us this week. I would also like to thank Gareth for his time and support and encouragement to us when skiing with Graham Bell. It was a real privilege to ski behind and experience time with an Olympic skier. Thanks very much - and I really hope I can bring my daughters (who are much better skiers) and wife to experience the holiday here next year.
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  • They thoughtbkf everything

    Samuel Ellis 22 Mar 2025

    Stayed Mar 2025
    Sophie and I had a magnificent stay at the Bear Lodge. The management and staff were extremely friendly and attentive and clearly have thought of every possible way to make a ski holiday as stress-free and enjoyable as possible. The facilities are exceptional, the food is top tier and the wine amazing. The rooms have the best shower I have ever experienced, they bring hot drinks to your room in the morning and they even have a coffee machine in the boot room. Would definitely book with VIP Ski again.
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  • The staff worked as a team to give us a great experience

    Sarah Grindal 22 Mar 2025

    Stayed Mar 2025
    The staff were friendly and respectful well trained. All aspects of our care were treated as important and we were recognised as individuals.
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  • Fantastic

    Lesley Whelan 22 Mar 2025

    Stayed Mar 2025
    Excellent time had by all! Beautiful accommodation made absolutely fantastic by your incredible staff - Paddy, Hetty, Kian, Archie, Eli, Clarissa, you were brilliant!! So attentive, patient, hardworking and thoroughly lovely. We wish you every success in the next stage of your lives. Thank you so much for looking after us…
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  • Faultless

    Paul Traynor 22 Mar 2025

    Stayed Mar 2025
    Can’t speak highly enough of VIPSki in general and the chalet hosts in particular. Great organisation with attention to detail, great food and couldn’t be more attentive.
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  • Perfect holiday for families

    Matt M 22 Mar 2025

    Stayed Mar 2025
    What made this holiday so special for us were the staff. But ‘staff’ seems the wrong word as that feels impersonal and everyone who looked after us were warm, friendly and above all genuine. Our daughter Clemmie had a fabulous time. A unique and very special trip. We will be back. Matt, Laura & Clemmie.
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