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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • A truly amazing stay

    Sophie Livett 22 Mar 2025

    Stayed Mar 2025
    I will be recommending The Bear Lodge to all my friends and family, it has been an incredible holiday with facilities that have catered for every need and request. The staff are nothing short of brilliant, always friendly and happy to help and have made the holiday unforgettable. From all the small gestures of wake up drinks to the concierge being on hand 24/7, I have nothing negative to say about my experience at all.
    Read more…
  • Fantastic place

    Chris F 22 Mar 2025

    Stayed Mar 2025
    A great place to say wonderful location would recommend highly. I will be back.
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  • Amazing. Fabulous time

    Danielle Kennedy 22 Mar 2025

    Stayed Mar 2025
    Thanks so much to all the staff at Chalet no 7 for such an amazing week who went above and beyond for anything we needed. Nothing was ever to big or to small! Shoutout to Hettie, Paddy, Archie, Clarissa, Eli and Kian for everything this week. Absolute superstars!
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  • Great experience

    James Goncalves 22 Mar 2025

    Stayed Mar 2025
    VIP ski was a great company to go with for our first snowboarding holiday, it was made very easy and straightforward from arrival right until the end of our trip. Ski in/out was so convenient and the facilities are all great, from the spa to the restaurant food. Special nod to Tilly and Daisy for being so lovely, great attentive service and a real pleasure to chat with!! Also a special mention to Kristen, she checked up on us a few times to make sure everything was going well not only with our general stay but with our snowboarding progress, it was very kind. Thank you, we will be back :)
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  • Fabulous

    Lindsey McBain 22 Mar 2025

    Stayed Mar 2025
    What a stunning chalet, staff were absolutely amazing couldn’t do enough for you. Waking up to your morning drink outside your room… I could get used to that
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  • Absolutely Fantastic

    Amy Thompson 22 Mar 2025

    Stayed Mar 2025
    Nothing could have made this trip any better!!!! The team of Paddy, Eli, Clarissa, Kian, Hetty & Archie were absolutely brilliant!!!!! The accommodation was lush! I would highly recommend. What a brilliant trip. Looking forward to returning next year!!!
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  • 10/10 for everything!

    Lucy Dickinson 22 Mar 2025

    Stayed Mar 2025
    Great experience from booking to arrival to departure and everything inbetween. Staff are all so friendly really paying attention and taking the time to talk to you at every opportunity. Fantastic location and facilities. Really social atmosphere with other guests. Already looking to book again for next year. Jess and the team in Bear Cubs are great our 11m old baby had the best week and we had constant peace of mind with regular updates throughout the day.
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  • Couldn’t fault our stay

    Tom Price 22 Mar 2025

    Stayed Mar 2025
    Given we were slightly apprehensive about committing to a ski holiday with our one year old daughter, we have been completely put at ease. For a family friendly holiday we cannot fault our stay. The perfect balance of social environment, great food, fantastic childcare and amazing skiing.
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  • First Class Experience

    Marco Carpanini 22 Mar 2025

    Stayed Mar 2025
    Dillie was a fantastic host. She elevated our stay with her friendliness, attentiveness and excellent cooking!!
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  • Chalet staff were awesome

    Andy Morris 22 Mar 2025

    Stayed Mar 2025
    - Honor and MiMi were awesome chalet hosts. The cooking was superb and plentiful, the chalet clean and afternoon cake was great. Especially my birthday one from Honor. This deserves a prize as it’s the best cake I have had. - chalet yogi and the whole building were really lovely, with a great location for ski in and out. constructive feedback would be: - having learnt more about the staff arrangements from a member of staff in the lift, I think more emphasis being placed upon the accomodation for the staff and investing in them more would be well spent. I don’t think they should be paying for accommodation. They are the stars of the show and need to be valued. - the gym could do with a little more equipment like benches, more varied weights and maybe a bench and squat rack. - WiFi could be improved. - the bear lodge bar was also a little soulless and needs more atmosphere re lighting and furniture. - A big improvement would also be having trained barman that can make authentic cocktails. I think this would make a lot of money also, so having this would be a real plus point in future. Thanks to Mimi and Honor.
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