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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Best time as per usual with VIP

    I B 20 Dec 2025

    Stayed Dec 2025
    Always an amazing time with VIP SKI, so much so this is our 3rd year back in bear lodge. Hoping to come back next year as we always make the best memories. Such amazing staff, special shoutout to Freya, Jessie and James for making the holiday so special. Highly recommended and a highlight of our year!!
    Read more…
  • Brilliant holiday

    ACL ACL 20 Dec 2025

    Stayed Dec 2025
    We’ve had a completely brilliant holiday. Thank you. Our 3 families have been wonderfully looked after by James and Freya in the chalet (and Jessie on flotation). Between the ESF classes for the little ones (9&5), the Pj club for Tom (5) and the champagne & nibbles for the rest of it with the amazing food it’s been a thoroughly treaty holiday. Thank you.
    Read more…
  • Bevs 65th birthday week / month

    Luca Sketchley 20 Dec 2025

    Stayed Dec 2025
    On arrival, we were greeted straight off the bus by our chalet host, Jack, who was very professional, yet warm and welcoming. Jack has provided an outstanding service - nothing has ever been too much trouble and he has gone above and beyond to make our stay comfortable and enjoyable. Jack is a more than competent chef, every meal was cooked and presented to perfection. He was very accommodating and tailored meals to suit the children and fussier eaters! The chalet itself is beautiful, it was always kept clean and tidy and was incredibly comfortable. The staff from the concierge through to the bar were always super helpful and welcoming. Unfortunately we were not always able to ski straight back to the chalet as my wife is a very novice skier and found some of the runs really challenging. On one occasion we were stuck in Bellecote and Finn came to our rescue - picking us up in the VIP shuttle wasn’t a problem and it was very much appreciated. We have thoroughly enjoyed every minute of our stay and will be sure to recommend VIP to friends and family. Thank you so much, The Sketchley Family.
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  • Another Amazing Week

    Andrew & Jess Sellers 20 Dec 2025

    Stayed Dec 2025
    Second time back at Bear Lodge and doesn’t disappoint. Perfect location, great food and wine, super snow and an outstanding VIP crew who go out of their way to make a holiday memorable. Too many brilliant people to mention but a special shout out to Molly, Fiona, Aurelia, George, George and Ollie. Wishing everyone a fantastic Christmas and a super season.
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  • Amazing holiday

    Susie Bradshaw 20 Dec 2025

    Stayed Dec 2025
    We have had the most wonderful week Huge thanks goes to James and Freya who have been totally fantastic They have just made our week so so special They could not have done anymore for us. Thank you so so much x
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  • Warm and family-friendly

    T Carmichael 20 Dec 2025

    Stayed Dec 2025
    We had a wonderful first ski holiday and could not have asked for a better experience. Our chalet hosts were fantastic, warm, attentive, and always happy to help. The whole team was incredibly friendly and approachable, which made such a difference, especially for our first time skiing. Nothing ever felt like too much trouble. The atmosphere was welcoming, the service was thoughtful, and we felt genuinely looked after throughout our stay. It was a brilliant introduction to skiing for our family, and we have come home with great memories.
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  • Outstanding

    A S 20 Dec 2025

    Stayed Dec 2025
    Outstanding food and hospitality from Liv. Great service from Tiff and the boys in the bar. Spectacular early season conditions. Bear Lodge remains the goto location for early December skiing. Thank you.
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  • Great Holiday!

    Michelle R 20 Dec 2025

    Stayed Dec 2025
    We have just experienced the best week in the new La Plagne VIP resort apartments. Our hosts, Jack, Grace and Sam, were fantastic. They created lovely food from breakfast, great cakes and delicious dinners enjoyed by all. They were friendly and gracious. We will return.
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  • Incredible holiday

    Hannah Woodcock 20 Dec 2025

    Stayed Dec 2025
    We had such an amazing holiday, and our hosts made it even better! Sam, Jack and grace were so lovely and friendly and made everything so special for us. 10/10 service, thank you so much!!!
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  • Great week

    Malcolm Woodcock 20 Dec 2025

    Stayed Dec 2025
    Great week. Special thanks to our chalet team Grace, Jack and Sam who looked after us so well.
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