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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • First VIP Ski trip!

    Alice Lee 28 Dec 2025

    Stayed Dec 2025
    Where do we start…. Lexi, Matt, Izzy, Dan and Ben went above and beyond to ensure our experience was enjoyable and smooth throughout. From arriving on the first day, we was greeted with a warm welcome and made to feel like no ask was too much! The food was exceptional from start to finish (better than we would wish for when eating out) and we really enjoyed the time the hosts took to get to know us throughout our stay. The chalet was extremely well situated, with great facilities and made us feel very much at home! The beds were comfy, we stayed in the junior suite room 6 which was perfect for what we needed. There was lots around for us to explore and the hosts were great at providing additional information when we needed it. I would like to make a special mention to Matt and Lexi, who really did make the trip unforgettable. We asked the team to join us for Christmas Day lunch, which made our day even more special. We would love to return one day and spend another week in such great company. Thank you Club21 Forty team!!
    Read more…
  • Fabulous holiday!

    B WS 27 Dec 2025

    Stayed Dec 2025
    We’ve loved our VIP holiday in La Plagne at the Graciosa. We were looked after by the lovely Ellie, who was just great. Gorgeous food, the apartment was immaculate. On Ellie’s day off we had Ed, who was also fantastic as were his dishes! Fantastic views from the K2 Suite. The team were all very helpful and had a very positive outlook! We’ll be back!
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  • Christmas 2025

    kirsty Dobie 27 Dec 2025

    Stayed Dec 2025
    George and Anna were exceptional, attentive and highly entertaining. Every meal was delicious and varied. We couldn’t have wanted more.
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  • Amazing stay

    Taymour Auchi 27 Dec 2025

    Stayed Dec 2025
    We had a great holiday in val d’isere. Leonie was such a fantastic chalet host, she was so friendly and was really kind and helpful with anything we needed. She’s a brilliant chef and was the food throughout was amazing. She even went out of her way to make us our favourite dessert on our last evening. The trip was wonderful and we were very lucky to have had Leonie as our chalet host.
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  • What wonderful staff !

    D H 27 Dec 2025

    Stayed Dec 2025
    Food + staff were unbelievable for the whole week. Constantly accomodating for food requests / requirements and welcoming and warm from day 1 Food was brilliant and well thought out menus The staff working the venue all week were fantastic and chefs + waiters were warm & wonderful all week
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  • Super holiday from start to finish

    S Colyer 27 Dec 2025

    Stayed Dec 2025
    Excellent team at Bear Lodge. Nothing is too much trouble and always with a smile. The accommodation is well appointed, with a pool, hot tub, sauna and steam room. Good sized rooms with very comfortable beds. Thoroughly recommended.
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  • Christmas 2025

    Tara Holling 27 Dec 2025

    Stayed Dec 2025
    Fantastic Holiday, great food and great host, George is great guy and helped make the experience special.
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  • Unforgettable family break

    Suha Tuqan 27 Dec 2025

    Stayed Dec 2025
    We had the most incredible two weeks ski break in Val d’isere. We’ve been coming to Val d’isere with VIP for over ten years and we love it every time. But I have to say this year was exceptional and extra special, thanks to our phenomenal chalet host Leonie. She was beyond wonderful from start to finish. The food was out of this world, we definitely overate but it was so worth it! She made us feel so at home and was incredibly sweet and engaging with our kids, who absolutely adore her. Christmas dinner was extra special with all the trimmings and we’re so grateful to her for all that she did to look after us during our stay. We had the loveliest and most memorable couple of weeks and can’t wait to be back again soon.
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  • We Felt So Well Cared For!

    Liz K 27 Dec 2025

    Stayed Dec 2025
    The chalet was comfortable and well equipped. We had outstanding catering from Harri, He was always cheerful and helpful, and the meals he gave us were excellent. Our Nanny Lucy was terrific - she had a lovely manner with the children and was very flexible which really helped with making the best of our time. It was a really memorable, happy and relaxed holiday. Thanks guys!
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  • What a fabulous Christmas week.

    E Eccles 27 Dec 2025

    Stayed Dec 2025
    Our family of 8 including 2 young children (aged 3 and 4) booked a holiday to Bear Lodge - Chalet Natsu for Christmas week. Our chalet host Scarlett was amazing- great food and fantastic service so attentive and polite as well. We also had Maisie on Scarlett’s day off who was great. The very efficient Hannah popped in each day to check on us. We booked the two girls into Bear Cubs and ski school and they loved Izzy who looked after them. Happy children happy family. All the staff in the Bear Lodge building were so friendly and polite asking us how our day has been. We will definitely use VIP Ski again thank you and will recommend them to others.
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