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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • We Felt So Well Cared For!

    Liz K 27 Dec 2025

    Stayed Dec 2025
    The chalet was comfortable and well equipped. We had outstanding catering from Harri, He was always cheerful and helpful, and the meals he gave us were excellent. Our Nanny Lucy was terrific - she had a lovely manner with the children and was very flexible which really helped with making the best of our time. It was a really memorable, happy and relaxed holiday. Thanks guys!
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  • What a fabulous Christmas week.

    E Eccles 27 Dec 2025

    Stayed Dec 2025
    Our family of 8 including 2 young children (aged 3 and 4) booked a holiday to Bear Lodge - Chalet Natsu for Christmas week. Our chalet host Scarlett was amazing- great food and fantastic service so attentive and polite as well. We also had Maisie on Scarlett’s day off who was great. The very efficient Hannah popped in each day to check on us. We booked the two girls into Bear Cubs and ski school and they loved Izzy who looked after them. Happy children happy family. All the staff in the Bear Lodge building were so friendly and polite asking us how our day has been. We will definitely use VIP Ski again thank you and will recommend them to others.
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  • Amazing holiday in val

    Layla Auchi 27 Dec 2025

    Stayed Dec 2025
    I had a really good time here. The staff were very lovely and Leo was the most amazing, fun and kind chalet host we’ve ever had. The food was absolutely delicious and she was so sweet to make our favourite desserts for us. She is the best chalet host we have ever had in our time here! Christmas was extra special this year being here and we can’t wait to be back again soon.
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  • Wonderful hosts and chalet at Arc 1950

    Sara Folsom 27 Dec 2025

    Stayed Dec 2025
    A wonderful week with VIP. We did a ski week with VIP over Christmas with our 3, 5 and 7 year olds and all details of our trip were expertly taken care of. The chalet hosts, Freya and James, were wonderful with great food and all needs attended to; concierge was super helpful; the Nannies for kids club were amazing and our kids were happy going in; the ski school was wonderful and great for skiing development for all our kids. The building and set up were flawless. The only comment would be the menu was very indulgent and having a slimmed down or opt out version would have been nice to have, as well as printed menus to give you more details for breakfast and also give you more information for dinners. The ski area was great with lots of pistes for varied abilities from greens to blacks. Shame there was no fresh snow.
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  • Great stay

    Chris Bowman 27 Dec 2025

    Stayed Dec 2025
    The chalet was great, comfy beds, spacious living room, well furnished. Only things I didn’t like was a) its a bit hot but I’m not sure there’s much can be done about that and b) the balcony lights stayed on at night and came through the curtains. James, Jen and Freya looked after us superbly and were very willing to sort any requests we had. The food was well prepped by the chalet hosts, as well as could possibly be, but the menu needs to be brought into this century. It’s way too heavy - something healthier would be much better.
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  • Excellent staff

    Harry James 27 Dec 2025

    Stayed Dec 2025
    Blown away by the hospitality.
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  • Excellent modern chalet close to the slopes

    T F 27 Dec 2025

    Stayed Dec 2025
    Great chalet holiday, Harri was an excellent chalet host - great cook, quickly and happily helped on any small requests and kept the chalet clean and welcoming. Lucie was a fantastic nanny, proactive, creative and flexible. Thank you!
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  • Tremendous Toby & Joyful Jack

    Richard Bassingthwaighte 27 Dec 2025

    Stayed Dec 2025
    A terrific week made all the more special by the tremendous team of Toby, Jack, Annabelle and Jossie (babysitting) A great setup and really appreciate all the effort, attention, care and warmth from the whole team Highly recommend and thanks for making our trip so great. We will recommend VIPSki to others of the guys
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  • Best holiday

    Ashley Laidlaw 27 Dec 2025

    Stayed Dec 2025
    We had the most amazing family holiday at the farmhouse. Jack & Toby were fantastic hosts, welcoming us so warmly and making us feel at home from the moment we arrived. The farmhouse itself was perfect for a family getaway – spacious, cosy, and beautifully maintained, with everything we needed after long days on the slopes. It was the ideal place to relax in the evenings, whether that meant enjoying a meal together, playing games, or simply unwinding by the fire. The location couldn’t have been better for a ski holiday, with easy access to the slopes and mountain view. Jack and Toby were always on hand with helpful tips, local knowledge, and recommendations, which really made our stay extra special. They struck the perfect balance between being attentive and giving us space to enjoy our time as a family. Our children absolutely loved the experience, and we all came away with wonderful memories of a truly special trip. We couldn’t recommend this farmhouse highly enough for families looking for a memorable ski holiday – we would love to return in the future.
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  • A wonderful experience

    Luce B 27 Dec 2025

    Stayed Dec 2025
    The whole experience was wonderful, the house was beautiful with wonderful service. All the chalet staff were absolutely delightful to have around, Toby Jack Annabel and Joss were all value-adds and constantly offering to help. My only constructive feedback would be on the car service: we've stayed at other chalets where there was more flexibility to support the occasional moments when we needed transport, whereas this service was disappointing and felt more like a shuttle service. One night we needed a quick lift to a friends hotel and we ended up waiting on the side of the road for half an hour because of a miscommunication. But otherwise it was a wonderful experience, which we would definitely recommend and book again.
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