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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Superb Service

    Emma Price 11 Jan 2026

    Stayed Jan 2026
    Scarlett and Rosie were just super in ensuring our holiday ran smoothly. Food and cleanliness were faultless. Also providing extra support with our children in the party. Our every need was met. Huge thank you.
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  • Just awesome

    Sabine van Doorn 11 Jan 2026

    Stayed Jan 2026
    Huge thank you to the chalet staff Rachel, Amelia, Tom, Dan and Oli, who are just so nice and personable, fun to chat with and very attentive and know how to run that chalet. We were with 26, nothing seemed to phase them. Super smooth and lovely operation! The food was amazing too! Very well presented and so tasty. Loved the explanations for each dish and having to guess what butter they created. Also a big thank you to the drivers and maintenance people. Was lovely chatting with Ben this AM and Oscar, who dropped us at BSM. Such nice conversations! Enjoy the rest of your season and thanks for providing the most relaxing and fun environment for us to Celebrate Faye's Birthday. À bientôt! Sabine PS the only thing we were a little gutted about was not being able to get a pick up from BSM when we had really bad luck getting to France from Nairobi. We had delays, missed connections, which had made it a super long trip. It worked out in the end, and a pick up and drop off in Val d'Isėre from VIP was much appreciated.
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  • What A Holiday

    Kieran Eves 11 Jan 2026

    Stayed Jan 2026
    Ossetra was the perfect chalet. George and Anna are absolute legends — they looked after us so well and made the whole experience . And the food? Honestly unreal. Such a varied menu and excellent quality every single night. The vibe was spot on, the location couldn’t be better, and we left already planning our next visit. Massive shoutout to George and Anna — you two are the best. 10/10 would recommend!
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  • An Outstanding Holiday with VIP Ski

    Morgan Perry 11 Jan 2026

    Stayed Jan 2026
    We’ve just finished a fantastic ski holiday with VIP Ski and couldn’t have asked for a better experience. From start to finish, everything was extremely well organised, allowing us to relax and properly enjoy the trip. A huge highlight was our chalet hosts, George and Anna, who were absolutely outstanding. They were welcoming from the moment we arrived and went above and beyond throughout the week to make sure we were comfortable and well looked after. Nothing was ever too much trouble, and their warmth and professionalism genuinely made the holiday feel special. The chalet was relaxed and friendly, the food was excellent, and the overall experience far exceeded our expectations. We all had an amazing time and wouldn’t hesitate to book with VIP Ski again — especially if we were lucky enough to be hosted by George and Anna. Highly recommended!
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  • Great experience

    Stewart Creighton 11 Jan 2026

    Stayed Jan 2026
    We were a group of 4 adults and had a great experience with VIP Ski. All the staff were well trained and super friendly. Our chalet host, Polly, was exceptional. She was friendly, focussed on great service and kept us very well fed with delicious meals and treats. We’d all recommend VIP Ski and hope we can come back again soon.
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  • Fantastic Holiday - Definitely Coming Back

    Sam Crosby 11 Jan 2026

    Stayed Jan 2026
    Our first trip with VIP, and it by far exceeded expectations. Our chalet hosts George and Anna looked after everything for us, from morning coffees/breakfast to ski recommendations and a lovely 3 course dinner every night. Adam, the resort manager, was also regularly on hand to make sure everything ran smoothly. We couldn’t have asked for better
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  • Great service from a friendly team in a clean and convenient setting

    James Blake 11 Jan 2026

    Stayed Jan 2026
    Bear Lodge is fantastically located on the side of the piste with two lifts close by. The hotel has great amenities and is staffed by a young, friendly and enthusiastic team. Food and service were excellent throughout and the team were all very chatty and eager to help. Special mention to Tiff for her sterling efforts clearing the snow!
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  • Smashing holiday

    Lorraine Curtin-Blair 11 Jan 2026

    Stayed Jan 2026
    We have had the most amazing week with friends in a beautiful chalet with a fantastic crew of chalet hosts and chefs. The team went above and beyond and nothing was too much trouble . I would highly recommend the whole experience to anyone and I hope we can return back next year . Team Rachel, Amelia, Tom Dan and Ollie are a credit to VIP ski
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  • Going for three!!

    Alana Ridout 10 Jan 2026

    Stayed Jan 2026
    We are back at Chalet Mouk at Bear Lodge for a second year in a row and already keen to book a third! Chalet is amazing, gorgeous views and fabulous hosts. Jen and Freya were so accommodating and the afternoon teas and dinners were superb! Loved meeting them and finding out more about them!
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  • Great ski holiday

    Mike Butler 10 Jan 2026

    Stayed Jan 2026
    Excellent all around. Really good chalet hosts - attentive, flexible and easy to chat with. Excellent meals - best I have had in 15 years of chalet holidays in the Alps. Chalet is very well set up - like the size of the bedrooms. Thanks George, Freya and Ella - you have been very good hosts.
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