Get in touch

Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.

Enquire and Book Now

Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

71 - 80 of 15888

View all

  • Fantastic family holiday

    Sara Bennie 05 Apr 2026

    Stayed Mar 2026
    Had a fantastic sunny week in Val d’Isere. Chalet perfectly suited our three generations! Very comfortable home from home for the week. Children loved the hot tub and pool. Robbie and Kate great hosts. Looked after us all so well and catered to our varied needs. Ski resort perfect for first timers and experienced skiers.
    Read more…
  • Outstanding in every way

    Sara Hardy 05 Apr 2026

    Stayed Mar 2026
    The best ski holiday to date! Our chalet host Polly went above and beyond from the moment we arrived to the moment we left. Her thoughtful gestures and little touches throughout did not go unnoticed. Her tidiness, cleanliness in the kitchen and the outstanding level of catering were the best we have ever experienced and it made our holiday. We have been very impressed with the logs and concierge too, who also went above and beyond to help us with queries and did everything to make our holiday even more smooth- meeting us at the door to take our skis back to the ski depot downstairs was a huge help and made the return of equipment completely painless! La plagne as a resort, and Graciosa as a hotel have far exceeded our expectations and we would love to come back!
    Read more…
  • Excellent

    Giles Patterson 05 Apr 2026

    Stayed Mar 2026
    While experience was absolutely fantastic. Cannot thank Adam, Tomos and Yas enough for looking after us so well. Special thanks also to Georgie and the Bear Cubs team, the children loved it so much and didn’t want to leave. We would be delighted to return!
    Read more…
  • Fantastic

    Andrew Campbell 04 Apr 2026

    Stayed Mar 2026
    Chalet comfortable and well positioned. Staff Floss,Ella,Sam and nanny Maisie were all excellent. Friendly, helpful, cheerful and efficient. Food nicely prepared and presented and delicious. They could not be faulted.
    Read more…
  • Wonderful location, facilities and chalet host

    Gemma Pike 04 Apr 2026

    Stayed Mar 2026
    Our chalet host was wonderful - a brilliant chef and a fantastic host
    Read more…
  • Best staff ever (says a 13 season VIP veteran)

    Dave L 04 Apr 2026

    Stayed Mar 2026
    Loved our trip this year. Stayed at our beloved BV chalets once again in a large group of 5 families. The staff this time around were really brilliant at making it all feel even more fun and special. Thank you to Devon, Imogen, Daisy and Josh. And of course the amazing chef team of Olly and Dan (Baby D).
    Read more…
  • Fantastic!

    EJ Greensted 04 Apr 2026

    Stayed Mar 2026
    We had a wonderful week in Bear Lodge. All the team were great but special thanks to Charlie, Tilly, Tara and Harry - they were incredibly attentive and catered to all our needs. We loved the WhatsApp concierge which was super helpful. The food was excellent and we would thoroughly recommend to anyone. See you next year!
    Read more…
  • fantastic week!!

    amelie Broadhurst 04 Apr 2026

    Stayed Mar 2026
    It was amazing , we had Jo Ted and Tom as our hosts. As we first came in they both whole heartedly welcomed us. Through out the whole holiday, they were always so nice and caring towards all the guests in the chalet. The food was amazing.
    Read more…
  • One of the best setups and most amazing staff we’ve found!

    Ed Dennis 04 Apr 2026

    Stayed Mar 2026
    The holiday was perfect from start to finish with George being amazing in front of house and then Isabel and her team making our kids holiday extra special. The organisation and crèche made it so easy for us parents and the food was delicious with all the staff being very friendly and helpful. The Ski-in Ski-out was perfect with all the amenties in top condition.
    Read more…
  • Outstanding holiday once again

    Katharine Rycroft 04 Apr 2026

    Stayed Mar 2026
    An outstanding holiday once again. This is our third stay at Bear Lodge in 12 months!!! Your team is brilliant and no request is too much trouble. Great food, nice rooms and super boots and ski hire. If there was any suggestions for improvement it would be that some times supper was a bit inconsistent- some brilliant meals and some not as great. Breakfast excellent everyday. A particular shout out to the lovely Ben, Charlie, Mia, Fiona and Aurielle. Thank you guys!!!
    Read more…

Newsletter sign up

Chat on WhatsApp