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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Amazing Bear Lodge trip

    Josie Dalli 21 Mar 2026

    Stayed Mar 2026
    This was the best family ski trip with two 4 year olds, a 2 year old and four couples. The hotel design and set up is superb, everything in easy reach without having to leave the building. And best of all were the chalet staff who were endlessly patient, flexible and kind making sure that we had whatever we needed it when we needed it. Katie and Liv were fantastic and the food was amazing. Paddy helped out and was great too. We were so lucky to find Bear Lodge and the team there and it was the perfect introduction to skiing for the little ones.
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  • Review

    Lucy Brennan 21 Mar 2026

    Stayed Mar 2026
    Another great holiday at Bear Lodge, some things were great, concierge was much better than before, great idea, couple of things not as good, for a March holiday compared to January there were perhaps a few niggles that were unexpected, but this is still a 5 star experience by VIP thank you
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  • Excellent

    Helen Dunn 21 Mar 2026

    Stayed Mar 2026
    Excellent
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  • Fantastic staff, accommodation and resort

    Colin Shaw 21 Mar 2026

    Stayed Mar 2026
    Having worked in skiing for several years I have very high expectations of what great service looks like and when standards are not met. VIP ski has surpassed my expectations. The accommodation was of very high standard and food exceptional quality. Staff were truly brilliant, super friendly, attentive and put the guest needs above everything else. I would have been proud to have them as a team of my own. Finally the resort itself was much better than I had anticipated. I am an ex instructor but found plenty skiing and boarding to meet my needs. For both beginners and intermediate skiers in our group the resort excelled. If huge note is the amount of beginner friendly wide pistes high up in the resort. Overall a fabulous holiday and my sincere thanks to all the staff at VIP ski for their dedication to make it such a special trip. We will be back.
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  • Couldn’t have wished for better hosts

    Lola Shaw 21 Mar 2026

    Stayed Mar 2026
    I went on this chalet holiday as a non skier and still had an incredible time. The staff couldn’t have been more helpful. Every detail felt taken care of from the moment we arrived. They recommended activities for those of us not hitting the slopes, which made a huge difference. The food deserves a special mention. It was exceptional. Easily better than anything we’ve had on past ski trips. The facilities were another highlight. The sauna and jacuzzi quickly became part of the daily routine. Big thanks to Charlie, Faye and Tiff. They were amazing from start to finish. Friendly, organised, and always a good laugh. Also a shout out to the team at 2140 Chalet for keeping everything running smoothly. We were a big group and they handled it effortlessly. Plenty of meet ups were arranged
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  • Holiday with friends

    Michael Callaghan 21 Mar 2026

    Stayed Mar 2026
    I had a fantastic time the staff were so lovely and helpful dinner was joy. Skis and passes organised made it so easy. Compliments to the chef the food was superb. The bar staff were excellent ands big thank you to Kirsten who sorted a trip to 1600 and the pharmacy for me which was such a big help. The ski guiding and options to take lessons was so good meaning we didn’t have to organise ourselves on the slopes on any day. The sun was shining every day and it was one of the best ski holidays I’ve had all told had the best time ever.
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  • Another fab trip to Bear Lodge

    Denise S 21 Mar 2026

    Stayed Mar 2026
    It was our third year running at Bear lodge and it just works perfectly for us as a couple skiing. We have even got to know other people who have returned the same week, that we met on the fab ski guiding last year, which makes it even more fun. The food and wines are excellent, brilliant location as ski in and out. Loved the addition of the Apres afternoon on the terrace this year. VIP just make everything smooth and enjoyable, well done team.
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    Christine Stevenson 20 Mar 2026

    Stayed Mar 2026
    Particularly appreciated beer option with dinner rather than just wine. Very efficient transfer to chalet. Will explore alternative resorts too.
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  • Family-friendly ski resort with exceptional childcare and a relaxed, grown-up feel

    E T 19 Mar 2026

    Stayed Mar 2026
    We had a great stay at this ski resort—very family-friendly without feeling like a “kid hotel.” The childcare was excellent. Our 1-year-old was so well cared for by friendly, English-speaking staff who followed nap routines and made it fun, with lots of time playing in the snow. Little touches like borrowing a snow pram and sledges were really appreciated. Food was good (not amazing) and service felt a bit rushed at times, but nothing major. The pool and spa were lovely and clean, and the rooms were comfortable. The only downside was no access to a washing machine—tricky with a baby coming back from messy nursery play each day. Overall, a very good stay—we’ll definitely be back.
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  • Amazing 40th celebrations in BV1

    Robert Smythe 19 Mar 2026

    Stayed Mar 2026
    Thanks for an unforgettable 40th Birthday celebration in BV1! Ted, Jo who were our hosts were amazing in ensuring we had everything we needed to have a great time, Special mentions to Gilly, Olivia and Emma also who joined and helped on some of the nights. It was my 3rd time with VIP and this time really exceeded expectations. Thanks again for all the efforts and attention. Hopefully see you next year!
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