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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Late Season Ski Trip

    Peter V 05 Apr 2026

    Stayed Mar 2026
    Second time in Bear Lodge and 4th VIP holiday in two years. Everything excellent as ever, Bear Lodge superb. Fantastic location, great staff and wonderful food & wine. On top of all that the weather was brilliant and great ski conditions made it one of my best ever ski holidays.
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  • Excellent hosts, great location

    Nicola Clatworthy 05 Apr 2026

    Stayed Mar 2026
    Our chalet hosts Amelia and Luca were excellent, friendly and helpful. It would be useful if the TV’s worked a bit better and the veggie menu could be improved. However the hosts, the chalet and the location were amazing. Thanks for a great stay.
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  • Impressed with La Graciosa

    Gemma Murphy 05 Apr 2026

    Stayed Mar 2026
    Beautiful accommodation & amazing views. Having our own host tub was a bonus & an oxygen desk in the very spacious boot room made life so much easier. Ellie was a lovely host, the chalet was always tidy & we were very well fed! She catered to all our needs with a smile. The guys on concierge were so friendly & helpful, especially Will & Finn. Thanks so much for looking after us.
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  • Great resort 5 stars

    Oliver Morley 05 Apr 2026

    Stayed Mar 2026
    Great staff great chalet great slopes and great snow
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  • Fantastic family holiday

    Sara Bennie 05 Apr 2026

    Stayed Mar 2026
    Had a fantastic sunny week in Val d’Isere. Chalet perfectly suited our three generations! Very comfortable home from home for the week. Children loved the hot tub and pool. Robbie and Kate great hosts. Looked after us all so well and catered to our varied needs. Ski resort perfect for first timers and experienced skiers.
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  • Outstanding in every way

    Sara Hardy 05 Apr 2026

    Stayed Mar 2026
    The best ski holiday to date! Our chalet host Polly went above and beyond from the moment we arrived to the moment we left. Her thoughtful gestures and little touches throughout did not go unnoticed. Her tidiness, cleanliness in the kitchen and the outstanding level of catering were the best we have ever experienced and it made our holiday. We have been very impressed with the logs and concierge too, who also went above and beyond to help us with queries and did everything to make our holiday even more smooth- meeting us at the door to take our skis back to the ski depot downstairs was a huge help and made the return of equipment completely painless! La plagne as a resort, and Graciosa as a hotel have far exceeded our expectations and we would love to come back!
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  • Excellent

    Giles Patterson 05 Apr 2026

    Stayed Mar 2026
    While experience was absolutely fantastic. Cannot thank Adam, Tomos and Yas enough for looking after us so well. Special thanks also to Georgie and the Bear Cubs team, the children loved it so much and didn’t want to leave. We would be delighted to return!
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  • Fantastic

    Andrew Campbell 04 Apr 2026

    Stayed Mar 2026
    Chalet comfortable and well positioned. Staff Floss,Ella,Sam and nanny Maisie were all excellent. Friendly, helpful, cheerful and efficient. Food nicely prepared and presented and delicious. They could not be faulted.
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  • Wonderful location, facilities and chalet host

    Gemma Pike 04 Apr 2026

    Stayed Mar 2026
    Our chalet host was wonderful - a brilliant chef and a fantastic host
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  • Best staff ever (says a 13 season VIP veteran)

    Dave L 04 Apr 2026

    Stayed Mar 2026
    Loved our trip this year. Stayed at our beloved BV chalets once again in a large group of 5 families. The staff this time around were really brilliant at making it all feel even more fun and special. Thank you to Devon, Imogen, Daisy and Josh. And of course the amazing chef team of Olly and Dan (Baby D).
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